HomeOnline casinosCasinoWin.bet Review

CasinoWin.bet Review

avatarZuzana C.
Last updated 03/2023
Safety Index
2.9
User feedbackMixed
18 reviews
avatarZuzana C.
Last updated 03/2023

Casino closed

CasinoWin.bet has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Live dealer games are available
  • Maximum payout is limited to 10x last deposit, up to €/£/$ 500 if player’s accumulated lifetime deposit is not greater than 200 €/£/$
  • Terms and conditions against fair gambling
  • Some unresolved complaints
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Relatively new casino, not yet proven by time
  • Not all payment methods are available for all currencies

CasinoWin.bet Review

In this review, we break down CasinoWin.bet. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. CasinoWin.bet scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 2.9. Dig into CasinoWin.bet with the rest of our review and see if this casino is right for you.

Safety Index of CasinoWin.bet – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of CasinoWin.bet, we have looked closely into the Terms and Conditions of CasinoWin.bet and reviewed them. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Based on our estimates or gathered data, CasinoWin.bet is a big online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, some relevant casino blacklists mention CasinoWin.bet. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, CasinoWin.bet has landed a Very low Safety Index of 2.9. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.

CasinoWin.bet: Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.

We did not find any unfair or predatory rules in the Terms and Conditions of CasinoWin.bet during our review.

Player complaints submitted about CasinoWin.bet

Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.

We currently have 51 complaints about this casino in our database. Because of these complaints, we've given this casino 9,188 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

CasinoWin.bet user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

The user satisfaction feedback of CasinoWin.bet shared by 18 users has resulted in a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

CasinoWin.bet company data and licenses

CasinoWin.bet is owned by Casinowin LTD and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

CasinoWin.bet has a gambling license issued by Curaçao Gaming Authority in Curaçao.

Win and withdrawal limits, payment options

CasinoWin.bet accepts deposits via 10 payment methods. This includes: Mastercard, VISA, Neosurf, Bitcoin (BTC), Bitcoin Cash (BCH), Klarna, Interac, Litecoin (LTC), CryptoPay, CashtoCode.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 20,000 per month
GBP 5,000 per week
GBP 20,000 per month
CAD 5,000 per week
CAD 20,000 per month
AUD 5,000 per week
AUD 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at CasinoWin.bet can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes No
Portuguese Yes Yes No
German Yes Yes Yes24/7
Swedish Yes Yes No
Italian Yes Yes No
French Yes Yes No

We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. We found CasinoWin.bet's support to be fast and professional in our tests.

Slots and casino games at CasinoWin.bet

CasinoWin.bet has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Scratch cards, Virtual sports, Other games.

Games from 20 casino game providers are available. This includes NetEnt, Novomatic, Playtech, Merkur Gaming, IGT, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Wazdan, Tom Horn, Booongo (BNG), Nucleus Gaming, Platipus, Kajot, Vivo Gaming, Apollo Games, Konami.

CasinoWin.bet bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

However, we are sorry to inform you that there are currently no bonus offers from CasinoWin.bet in our database.

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Casinowin LTD
  • Established 2021
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoWin.bet. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Bad
Total complaints: 64
Last updatedLast updated
  • Opened 0
  • Unresolved 50
  • Resolved 8
  • Rejected 6
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists
1 blacklist
1x

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors
Negative
Last updatedLast updated
  • Operates with an unverifiable license

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Important
Important: Casino doesn’t react to 3rd party complaints The casino doesn’t cooperate with our Complaint specialists on any complaints submitted through Casino Guru. If you run into issues, we recommend contacting the casino directly.

Games

Explore the game selection available at CasinoWin.bet. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8 Not Available: 7

User reviews of CasinoWin.bet

This is a place to share experience with CasinoWin.bet. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 years ago
ATTENTION ATTENTION ATTENTION! ! ! TO EVERYONE READING THIS PLEASE DO NOT DEPOSIT - I AM WAITING FOR MY PAYOUT SINCE 22.04.2022 WE HAVE TODAY 07.07. 2022 - THE SAME MESSAGES ARE ALWAYS SENT FROM LIVE CHAT NO MATTER WHAT YOU WRITE - AND PLEASE GUYS THESE ARE REAL SCAMMERS
  • Everything is negative
• 4 years ago
not honestly, thieves casino, I've been waiting for my payout for over a month, I have deposited over 2,000 euro and I wanted to withdraw 600, support keeps repeating the same lies that my payout is being processed, the payout deadline of 21 working days has passed long ago. I strongly advise against playing, you can lose everything and win not much, they cheat for money if you manage to win. SCAMMERS
  • they don't pay out money
• 4 years ago
Great Casino payed me my withdrawal very fast. Great service.
  • Pay on time
  • Great games
  • Its possible to win
• 4 years ago
A Great Experience



I’ve been betting with CasinoWin for over a year, now. During that time, I’ve had several withdrawals which have all been processed within the advised timeframe.



As well as this, VIP Manager Emily, goes above and beyond to make sure I have the best playing experience possible, with loads of fantastic customer loyalty rewards.



After years of betting with big-named casinos, the level of service I’ve received from CasinoWin, and in particular VIP Manager Emily, will ensure I continue to bet there in the future.
  • Great Selection of Slot Providers
  • Incredible VIP Service
  • Always Introducing New Slots
  • Great Deposit Bonuses
• 4 years ago
Nothing positive, I'm waiting a month for the payment of my winnings, I think I would get a loan from liars and scammers sooner
  • I don't know if there is anything positive about these thieves
  • They told me that I should wait until 8, but I don't trust them
  • They don't know what a man who only lives this way must feel is nobody
  • This whole casino IS thieves you have to do something about it
  • Bende greased this casino everywhere
• 4 years ago
It's very bad. Chat service with phrases made and recommended. They ask for patience and do not pay withdrawals
  • no aspect found
  • I'm waiting more than 85 business days for my withdrawal
• 4 years ago
Absolute rip-off and rubbish wait 3 months for my money
  • 3 months on my money
• 4 years ago
I joined the casino about 4 months ago. I have had multiple pay outs. I have screenshots of the money in my bank but it will not let me add attachments.

Yes the process is very slow snails pace slow at times. The games, there are a lot of them some have glitches when playing them as they take your cash and don't spin and the screen goes haywire.

The vip department Sophia was exemplary in her job. However the Vip department are not even replying to my emails now regarding my pending withdrawal they made me cancel 3400 euro withdrawal as said they had problems converting it into UK pounds on their system and the bank returned it. The bank said this never happened. Although previously I found her to be efficient and curtious at all times.

Support staff not that knowledgeable at all and give you a complete load of rubbish excuses. They keep telling you a different excuse everytime you contact them regarding your pending withdrawals.

I would rate the casino now 0 stars if it was possible. As some games have glitches on them and do not play. Yes withdrawals they are slow, not the advertised 48 HOURS. Dracula works faster and he is only out of his coffin at night looking for victims. These rogues are looking for victims 24/7

l now would not recommend the casino at all. I was a genuine loyal player. Withdrawal process has stopped as lately they make any excuse that the bank is returning it etc. I cancelled my withdrawal as no hope in hell of getting it.

Pros
None

Cons
Waiting times for withdrawals and glitches in some of the games. Fixed games. Fraudsters their other branded casinos are 77Jackpot.com and maximalwins.com are the same bunch of rogues so beware.
  • None that l can think of
  • None to mention
  • None at all
  • Waiting times for withdrawals and glitches in some of the games. Fixed games. Fraudsters their other branded casinos are 77Jackpot.com and maximalwins.com are the same bunch of rogues so beware.
  • Liars
• 4 years ago
I've been waiting for my first payout for weeks. Support doesn't answer at all and the live chat is just trying to get you off the line as soon as possible. They always ask for a little more patience, etc. They are definitely fraudsters. Just keep your hands off this casino and generally stay away from curaçao licensed casinos.
  • Large and good range of games
  • No payment
  • Support doesn't answer
  • Live chat only puts you off but doesn't help
  • cheater
• 4 years ago
Quick update still no withdrawal I've read someone has received winnings after 13 weeks well I'm not sure if I'll ever get mine but keep you all posted

Absolutely Awful casino. Waiting for withdrawal since 12th of July no hope of it ever been paid out. I can't believe in 2021 there is still casinos out there been able to operate like this, taking advantage of people. Yes we gamble but when we win we should be paid. Stay as far away from this site as possible. No way to complain to either as licensing authority is none existent and this casino doesn't even hold a geninue one. Address is fake, contact details are fake.
  • Looks pretty
  • Rude chat support
  • None existent Email correspondence
  • No payouts
  • Take more money than you deposit
  • No licence
  • No recognised Address
  • Scam site
• 4 years ago
This is now an edit. I posted a few months back as I did a withdrawl from this site and was waiting months and nothing ever came.
I had excuse after excuse. I eventually gave up contacting them.
About 5 days ago I got a WhatsApp message saying my witdrawl had been accepted and my funds would show in my account in a few days.
I didn't really think it was ture, but today, my withdrawl finally got paid in my bank account. I still won't ever play at this casino, 13 weeks to wait for a withdrawl is excessive.
  • Sophia is great
  • Rude customer service advisors
  • Use automated messages
  • Took 13 weeks to pay winnings
• 4 years ago
Have been waiting for 2 months for a withdrawl of 4000 eur … I am sure I will not get my money … every time same answer and that finance department has to check … stay away from this site .. they don’t pay out money … just playing with you … and all the chat names in the help desk are just the same person
  • Thieves
  • Liars
  • Steal money
  • Don’t pay out
  • Fake helpdesk names
  • Just never play here
• 4 years ago
I wait months for my payment and I always get the answer I should wait. This is a fraud please. If someone really got a payout, he should prove it, that the positive comments are FAKE. Stay away from the side you never see the profits. RIP-OFF 🤬🤬🤬😡😡😡😡
• 4 years ago
It the worst site I been on please please don't join
  • Stay away from this site
• 5 years ago
I deposited £400 as well as accepting a bonus, I tried to play games but there were a lot of issues with opening games up, i eventually opened a slot game and pressed spin on £1, the game immediately disconnected so due to issues i decided to withdrawal and take my gaming elsewhere, it told me I was unable to withdraw any money - I've closed my account with myself having a balance of £400 and they've sent it to finance team, this was over 3 days ago, I've asked for updates, they've said it's up to the finance team if they decide to refund or not, I said there terms and conditions are incorrect too as well as the number they provide on the website which takes you to an online dating customer service which has resulted into me having an excess fee on the account, the advisors are very rude and not willing to help (minus Sophia) and I have asked for a manager to contact me, whenever i ask they disconnect the live chat or promise a call back that I've yet to receive.
  • Sophie manager is very nice.
  • Poor customer service
  • Broken promises
  • a lot of issues with the website
  • games not loading
• 5 years ago
I had some hesitation given the negative review. I found support to be efficient. Sophia the vip manager was quick to answer any question and support overall is brilliant.
I had some minor problems with certain games not loading fast although it was easy to get verified quickly.
Withdrawal is a bit slower than UK Casino i got mine in 8 Days to complete although I did receive the cash in full to my bank account.
I have found the games to be fair unlike other non gamstop casinos where you never get a bonus round.
The range of games in brilliant and i also like the layout. If i had any negative it that they dont have few of my favorite games like "Maui Millions" and "Brilliant Gems"
  • Brilliant games
  • Very good service
  • Good Payout
  • Fair games
• 5 years ago
Had some good experience there, their VIP service is amazing and they give me some big bonuses I have never received in another casino before.
  • Good Service
  • Big Bonuses
  • Fast Payouts
• 5 years ago
Great casino guys, won lots of money and they payed me on time also they have very nice games and lots of them

CasinoWin.bet discussion

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