The player from India had experienced a problem with the result of a game round in a dice game. He had claimed that the game was miscalculating results, which led to his loss. He demanded compensation for the losses incurred. After communicating with the casino, he confirmed that the casino had refunded the amount he lost due to the miscalculation. We had advised him to always contact the casino support when such issues arose and marked the complaint as 'resolved'.
Rajabets Casino - Player is confused with game rules.
Amount: 19,000 INR
Rajabets Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
8 months ago
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8 months ago
Sir i am losing my money 19000 in rajabetts in this scren shot ... Please tell me it's odd or even
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8 months ago
Dear praveenfg98866,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Rajabets Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
I will be waiting for your reply patiently.
Best regards,
Tomas
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8 months ago
Why that mistake happened.... And sooo many players are loosing money.... Soo i need compensation
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8 months ago
I am facing so many problems like that..... Am loosing soo money 😔😔😔😔 please give compensation 🙏
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8 months ago
please verify that 2+3+3 =8 but result shown 7... How can possible sir.... They are cheating to me am loosing sooo money like that
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8 months ago
Sir
I faced so many problem like same wrong bet.... Soo i loosing so many amount... Sooo i need more compensation 🙏🙏🙏
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8 months ago
- Have you contacted the casino regarding the inconsistency of the bet result?
- Have you received any response?
- Please send me your correspondence with the casino to my email at tomas@casino.guru
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8 months ago
Sir
I am loss with sic bo in rajabets
Please see the attached screenshot
How it possible? This game cheated with me
I need compensation..... 😔
😔😔
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8 months ago
You'll need to contact the casino first and inform it about an issue.
If you don't reach a satisfying resolution of the problem, please let me know and we'll assist you.
- Did you contact the casino about the issue?
- Has the casino acknowledged a problem?
- Have they promised compensation?
I'll await your reply.
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8 months ago
yes sir i spoke to the casino.. they refunded the amount..
But I am asking why that mistake happened
Mistakes like these have happened to me all too well…
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8 months ago
Dear praveenfg98866,
thanks for your confirmation.
Even the best providers can experience technical issues. It's important to contact casino support if you encounter any issues.
I am glad you were refunded. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into issues with any online casino in the future.
We are here to help.
Best regards,
Tomas
Casino.Guru
