HomeComplaintsRaging Bull Slots Casino - Player's withdrawal delayed.

Raging Bull Slots Casino - Player's withdrawal delayed.

Amount: $8,825

Raging Bull Slots Casino
Safety Index:Below average
Submitted: 19 Oct 2023 | Case closed : 26 Oct 2023
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

1 year ago

The player from Georgia has made a withdrawal request three weeks ago which was approved but the funds have not been received yet. He specifies he made two deposit transactions by debit card and two via Bitcoin. Casino has provided us with evidence of the inability of the casino's 3rd party payment providers to collect on player's deposits, therefore, we have rejected the complaint.

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1 year ago

I have all the receipts and deposit approvals and the site approval. Manger approval by raging bull. I got reciepts from casino of deposit approved 2 deposits debit and 2 bitcoin. 2 deposits then I even done 2 deposits after I withdrew.

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1 year ago

Dear gk25ztruce,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Raging Bull Slots Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

Do I understand correctly you won from a bonus in the casino, however, your winnings were confiscated?

Could you please share a screenshot of your transaction history from your last deposit onward?

Post screenshots here, or send me the information to my email at tomas@casino.guru Kindly include any relevant communication from the casino.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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1 year ago

Yes the casino at support contacted me on 19th and set me up account and I am waiting on the card. I want to thank you for your time and helping . Look forward to playing her thanks. Sincerely, Jeffery ****.

Edited by a Casino Guru admin
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1 year ago

I got message saying approved and mypaymentfaster.com was handling pay but app chat said different. Can you check this out for me?

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1 year ago

How Well is getting info on winnings going?

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1 year ago

I am sorry but I didn't understand your last comments:

"I got message saying approved and mypaymentfaster.com was handling pay but app chat said different. Can you check this out for me?"
  • Did the casino approve your withdrawal?
  • What feedback have you received from the casino regarding the withdrawal of your winnings?

I'll await your response.

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1 year ago

Says approved and they sent message with myfasterpayment.com. but can't see no funds

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1 year ago

Sir all do respect. Can you tell me why my raging bull want except my Id. But Raging bull sent message saying approved . I only got messages from support about the money app. I sent id selfish, all the proof I won fair and square. It says verifed ID and It did till I won. Got a message I had to be verified Raging bull took my money I played on a deposit bonus 2 days never a no deposit bonus I submitted my info for deposit to me for my withdraw. It says approved and i deposited bitcoin aldo thats were i want my winnings it on my withdraw.. This has been a month. I got proof to sue. Will you help me find out what's problem?.write is write . So I need my winnings . Thanks casino Guru. Reply to this

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1 year ago

Thank you very much, gk25ztruce, for providing the necessary information. I will now transfer your complaint to my colleague Peter (peter.c@casino.guru) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.  

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1 year ago

Hello there,

Thank you gk25ztruce for providing us with all the information. I hope we'll be able to resolve this issue together.

I would now like to ask Raging Bull Slots Casino for their help in resolving this complaint. We would like to know why is this withdrawal taking as long as it is and if we can do anything to help make it quicker.

Thank you!

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1 year ago

Please do help. I sent proof. And I never I submitted my withdraw, but it want let me verify id when I already have it approved until I won. No it want except my id. Help me

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1 year ago

Dear gk25ztruce, unfortunately, the casino affiliate has provided me with evidence of the inability of the casino's 3rd party payment providers to collect on your deposits and therefore the winnings will not be eligible for withdrawal. Due to that reason, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.

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