The player from the US requested a withdrawal of $2,000 on 14/9 and has been consistently told it is awaiting manager approval, leading to weeks of delays. Despite previously receiving a withdrawal of $1,000 earlier in the month, the player is frustrated with the ongoing issues after depositing over $10,000 in 45 days.
Raging Bull Slots Casino - Player faces delayed withdrawal process.
Amount: $2,000
Raging Bull Slots Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for player to reply
6d 20h 10m 22s
Case summary
3 hours ago
Public
Public
19 hours ago
I requested a withdrawal on 9/14 for $2,000 and have been in constant communication with casino and VIP host Ethan, I have been told week after week my withdrawal has been escalated since it was delayed to the manager approval and that it should be submitted by finance any day. It has been weeks of that same conversation. I have already received one withdrawal from casino earlier in the month for $1,000. I have deposited over $10,000 on this casino in about 45 days since I signed up so I’m not sure why they are giving me the run around now.
Public
Public
3 hours ago
Dear NCampos93,
Thank you very much for submitting your complaint. I’m sorry to hear about the issues you're experiencing with your withdrawal request.
To better understand your situation and assist you, could you please clarify a few points:
- Has the casino provided any specific reasons for the delay, other than the need for manager approval?
- Did you receive any written confirmation from your VIP host or the casino’s support team about the escalation process or approval timeline?
- Have you experienced any issues with previous withdrawals, or was this delay an isolated case?
- Were your winnings accumulated with or without an active bonus?
If you have any relevant communication with the casino or your VIP host, please forward it to petronela.k@casino.guru. Your cooperation is essential for us to move forward with the case. Without further details from you, we won’t be able to proceed or advocate effectively on your behalf.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela
NCampos93 has 6d 20h 10m 22s to reply
