OverviewBonusesUser reviews3Safety Index explainedDiscussion152Payment methods29
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Spins Heaven Casino Review
In this review of Spins Heaven Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Spins Heaven Casino scored a Below average Safety Index of 5.1, which makes it a suboptimal option for most players in terms of fairness and safety. Read our Spins Heaven Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is Spins Heaven Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Spins Heaven Casino, we meticulously evaluated and analyzed the Terms and Conditions of Spins Heaven Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Spins Heaven Casino one of smaller online casinos . This casino has a very high value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Spins Heaven Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, Spins Heaven Casino has scored a Safety Index of 5.1, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Spins Heaven Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Spins Heaven Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Spins Heaven Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 480 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Spins Heaven Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
So far, we have received only 2 player reviews of Spins Heaven Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Spins Heaven Casino company data and licenses
Spins Heaven Casino is owned by and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
As far as we know, Spins Heaven Casino does not have a gambling license.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
GBP 5,000 per week
GBP 20,000 per month
AUD 5,000 per week
AUD 20,000 per month
BTC 0.5 per week
BTC 2 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Spins Heaven Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
German
Swedish
French
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Spins Heaven Casino, account management, withdrawal process, etc. According to our tests and collected information, Spins Heaven Casino has a slow or bad customer support.
Spins Heaven Casino casino games and slots
Spins Heaven Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Crash games, Live baccarat, Live blackjack, Live roulette.
Games from 34 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Gaminator, Booongo (BNG), Relax Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Elbet, Konami, Spribe, Aristocrat, Vivo Gaming, Hacksaw Gaming, Netgame, Amusnet (EGT).
Spins Heaven Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from Spins Heaven Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Spins Heaven Casino bonuses page.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(29)
Payment methods (29)
Withdrawal limits
per month
€20,000
per week
€5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(5)
All website languages
EnglishFrenchGermanSpanishSwedish
English customer support
English live chat
Game providers
Show all
(34)
Game providers (34)
Positives
Above average withdrawal limit
Deposits by cryptocurrencies are accepted
Live dealer games are available
Nice website
Negatives
No license
Limited responsible gaming options
Relatively new casino, not yet proven by time
Interesting facts
Small international casino
Support can utilize translator for non-supported languages
Browse all bonuses offered by Spins Heaven Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(3)
User reviews of Spins Heaven Casino
This is a place to share experience with Spins Heaven Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The games play strange especially gates of Olympus I have never known it to zap a multi while there are scatters on screen. Also I have never known it to drop multiple scatters on the same reel?? I would avoid this casino like the plague look at TrustPilot reviews
I'm currently waiting for a withdrawal after a decent win on Fire in the Hole 2. Live chat says the withdrawal process is between 7-21 days which seems highly suspect There are no relays of wins available on Nolimit or Hacksaw slots which I think is very suspicious
Fantastic bonus
Unbelievably slow withdrawals
Suspect gameplay
Safety Index explained
Safety Index of Spins Heaven Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spins Heaven Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.1/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Other factors
Operates without a license
Slow or bad customer support
Complaints about Spins Heaven Casino and related casinos (15)
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