HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,438Opened979Not solved4,878Solved11,734Rejected22,847
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

12d 22h 4m 40s

Disputed amount: Can$850

RickyCasino - Player believes that their withdrawal has been delayed.

RickyCasino
Safety Index:Very high Submitted: 29 Jan 2025
Case opened Current status

Waiting for a delayed payment

8d 18h 57m 51s

Disputed amount: €438

iWild Casino - Withdrawal of player's winnings has been delayed.

iWild Casino
Safety Index:Very high Submitted: 29 Jan 2025
Case opened Current status

Waiting for a delayed payment

5d 17h 44m 31s

Disputed amount: €4,000

Betmaster Casino - Player’s winnings haven’t been received yet.

Betmaster Casino
Safety Index:High Submitted: 29 Jan 2025
Case opened Current status

Waiting for a delayed payment

10d 15h 41m 28s

Disputed amount: Can$700

Spinsy Casino - Withdrawal of player's winnings has been delayed.

Spinsy Casino
Safety Index:Above average Submitted: 29 Jan 2025
Case opened Current status

Waiting for a delayed payment

5d 15h 21m 31s

Disputed amount: €120

GGBet Casino - Player’s withdrawal has been delayed.

GGBet Casino
Safety Index:High Submitted: 29 Jan 2025
Case opened Current status

Waiting for a delayed payment

5d 15h 0m 1s

Disputed amount: 400 ₮

FEZbet Casino - Withdrawal of player's winnings has been delayed.

FEZbet Casino
Safety Index:Very high Submitted: 29 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 13h 31m 23s

Disputed amount: €2,000

Locowin Casino - Player's withdrawal is delayed and support is unresponsive.

Locowin Casino
Safety Index:Above average Submitted: 29 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 51m 10s

Disputed amount: €497

Casinia Casino - Player's withdrawal is delayed.

Casinia Casino
Safety Index:High Submitted: 29 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 13h 47m 25s

Disputed amount: €100

SlotsPalace Casino - Player experiences delayed withdrawal approval.

SlotsPalace Casino
Safety Index:Very high Submitted: 29 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 13h 58m 31s

Disputed amount: €700

Bubbles Bet Casino - Player's withdrawal is delayed.

Bubbles Bet Casino
Safety Index:Low Submitted: 29 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 40,438 complaints
1 2...4,044
Go to pageof 4,044 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news