The player from India has requested a withdrawal a week ago. It has been pending since. Player’s complaint has been resolved successfully.
Previously I successfully withdrawal several times from oppa888. But last withdrawal made on 10/08/2020.still not got the money in bank account even my account is verified still it's pending😎
Dear Harish,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive your delayed withdrawal. Looking forward to hearing from you. Thank you in advance.
Best regards,
Petronela
Sir always telling about technical issues about withdrawal.but they accepted deposit.when I request withdrawal telling about technical issues..it's not apply to new deposit
Thank you very much, Harish, for your quick reply. I fully understand that you're worrying, but please allow me to set the timer for additional 5 days and give some time to casino to fix the technical issues. It is nothing unusual if a withdrawal takes 14 days. If there’s no development by then, we will intervene. Thank you very much for your understanding.
As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Harish, for your cooperation and confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru