Boomerang-Bet.io Casino - Player’s withdrawal has been delayed.

Jeg udbetalte 7 marts 1000€ efter min konto var blevet godkendt og verificeret.

Her 11 dage efter, står den stadig som afventende. De prøver at spise mig af med, at de har mange udbetalinger.

Sidste uge sagde de, at der højst ville gå 7 bankdage, før den skulle være godkendt. Men der er stadig ikke sket noget.

jeg mistænker dem for at, trække det i langdrag og holde mig på venteliste, i håb om at jeg spiller pengene væk.

Dear Revsbech25,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.