NewVegas Casino - Player's payout has been delayed.

I have withdrawn at new vegas before so I was already verified. I put in for $211 withdraw to see how quickly they would pay after bitcoin deposit. They made me re verify.

Still have not been paid. Feel silly having to complain about such a small amount, but I’m tired of being jerked-around by these guys and people should know that their are better options out there than new vegas casino.

Please help me get paid and let everyone know that still waiting for $211 after a month.

Thank you,

Ron Viltrakis

Dear vibrant39,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you accumulated your winnings with or without an active bonus?
• Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

No bonus and they say it takes 14 days

They finally paid me.

Thank you

Dear vibrant39,

I'm glad to hear that the casino paid you your winnings. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru