The player's winning bet was not credited for unknown reasons. The complaint was rejected as the player stopped responding.
DAY 10/24/2021 I HAVE A WINNING BET, THEY DO NOT ENTER IT IN THE ACCOUNT. I HAVE CLAIMED FOR ALL THE WAYS BUT THEY DO NOT ANSWER.
Hello ANTONIO,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mostbet Casino. I would like to ask you a few more question before we would move forward.
Could you please advise if you have played sports betting or a casino game? Are you verified in the casino?
Did you contact the casino with this issue? And if yes, what did they respond?
Please note that in case you played sports betting and your issue is sportsbook related, there isn't much we were able to do as we are specialized in casino related issue.
Looking forward to your answer.
Regards,
Nick