Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
Author
Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
For this review, our independent casino review team put NV Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. NV Casino has a High Safety Index of 8.7, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our NV Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of NV Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the NV Casino Terms and Conditions as part of our review of NV Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, NV Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention NV Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, NV Casino has landed a High Safety Index of 8.7. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: NV Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of NV Casino.
Terms and Conditions of NV Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of NV Casino during our review.
Player complaints submitted about NV Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found no relevant complaints about this casino.
NV Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
The user satisfaction feedback of NV Casino shared by 22 users has resulted in a Bad User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
NV Casino is owned by Nixxe B.V. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
NV Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Authority.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at NV Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
Bulgarian
24/7
Greek
24/7
French
24/7
Romanian
24/7
Hungarian
24/7
Lithuanian
Latvian
Polish
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at NV Casino, managing your account, withdrawals, or other matters. NV Casino has a good customer support, judging by the results of our testing.
Slots and casino games at NV Casino
NV Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 50 game providers are offered. This includes Novomatic, Nolimit City, Playtech, TaDa Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Wazdan, Spinomenal, 1X2 Gaming, Betgames, Fantasma Games, Platipus, Slotopia, Swintt, Lucky Streak, Amigo Gaming, Ad Lunam, Aviatrix, Spribe, OneTouch, Mobilots, Galaxsys, TrueLab Games, Spearhead Studios, Mascot Gaming, SlotMill, Vivo Gaming, Gaming Corps, Fugaso, AvatarUX, Retro Gaming, Gamzix, 1spin4win, CQ9 Gaming, Kalamba Games, Popiplay, PatePlay, 7Mojos, Hacksaw Gaming, Netgame, Spin Fury Gaming.
NV Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 10 bonuses from NV Casino in our database, which include:
80 FREE SPINS on Sweet Bonanza 1000
80 EXTRA SPINS on Gates of Olympus 1000
80 EXTRA SPINS on Blazing Crown
100% up to $500 and 100 extra spins
80 EXTRA SPINS on Joker Stoker
80 EXTRA SPINS on Book of Ra Deluxe
80 EXTRA SPINS on Coin Win: Hold The Spin (Gamzix)
75% up to $500 and 25 extra spins
100% up to $500 and 50 extra spins
120% up to $1,000 and 75 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Nixxe B.V.
Operator
Nixxe B.V.
Established
2024
Estimated annual revenues
> $20,000,000
Casino Bonuses
NV Casino bonuses
Browse all bonuses offered by NV Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of NV Casino
This is a place to share experience with NV Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
by far the worst casino, i tried 2-3 times and then i decided to block my account, i sent multiple emails and many visits on live chat and they dont block my account, this is ridiculous and criminal every casino if you ask they block your account ,
as far as the games are conisdered, they seem to me pretty clone games and not originals, especially the black jack tables
i will never visit this casino again
very bad support
i decided to block my account and they didnt do it
Don't play anyone EVER! Kids, stay away! Everything is fine until you win a big amount and request a withdrawal! I did all the legal procedures and they accepted the card, they kept ignoring me for reasons that they never mentioned the card with a selfie and when I edited the photo to send it the way they wanted, they closed my account without the possibility of restoring it while the account had €59,000 in winnings inside!
Μην παιξει κανενας ΠΟΤΕ!Παιδια μακρια!Ολα ειναι ολα καλα μεχρι να κερδισεις ενα μεγαλο ποσο κ να ζητησεις αναληψη!Εκανα ολες τις νομιμες διαδικασιες ενω δεχτηκανε την καρτα,μου απεριπταν συνεχεια για λογους που δεν ανεφεραν ποτε την καρτα με σελφι κ με το που επεξεργαστηκα την φωτο για να την στειλω ετσι οπως την θελουνε μου εκλεισαν το λογαριασμο χωρις δυνατοτητα επαναφορας ενω μεσα ο λογαριασμος ειχε μεσα κερδισμενα λεφτα 59000€!
Please! Never play on the NV casino platform! Aside from the fact that the bonuses are truly ridiculous and irritating because they take thousands of euros before they show up! Then they pay real pennies! Once you decide to withdraw the funds in your account, all the verification requests in the world start popping up that don't exist at any other online casino! And not only that! The support never gives clear answers! You never know exactly what you need to send to finish the withdrawal ordeal! Now it's been exactly 3 weeks since I've been able to make a withdrawal and every day they send me a different request! Please don't make the same mistake I did! Run away and save your lives.
The only positive thing here is the game selection. Website laggs, games crash nonn stop. Support wont help you, it feels like your talking to KI.
Game selection
Its the first casino in all my 15 years that when you withdraw, the balance still stays the same. It wont get deducted, that cleary shows they wait you to lose it
I registered at the casino and initially deposited using crypto. Unfortunately, the deposit took quite a while; deposits via Mifinity were instant.
Verification took about a day. I'm currently still waiting for my withdrawal. My first withdrawals were unfortunately rejected. I've actually been able to win quite a bit here; other casinos seem to be performing worse. If I receive my withdrawal without any problems, I think I'll revise my rating upwards.
The support team helped me with responsible gaming and showed me how to set limits for myself.
Ich habe mich im Casino angemeldet und zuerst mit Crypto eingezahlt. Die Einzahlung hat leider etwas lange gedauert, über Mifinity waren die Einzahlungen instant.
Verifizierung hat circa einen Tag gebraucht. Derzeit warte ich noch auf meine Auszahlung. Meine ersten Auszahlungen wurden leider abgelehnt. Gewinnen konnte ich hier tatsächlich gut, andere Casinos laufen gefühlt schlechter. Wenn ich meine Auszahlung ohne Probleme erhalte denke ich werde ich meine Bewertung nach oben korrigieren.
Der Support hat mir beim Verantwortungsbewussten Spielen geholfen und mir gezeigt wie ich mir Limits setzen kann.
Kyc procedure îs a disaster.Asking for more documents each day. I am trying tot witdraw but they want more and more documents. I have a month since i started sending documents and still cant get my money
There are rarely such excellent casinos where everything fits together perfectly, whether it's payouts or deposits, the games, communication – everything gets 10 stars from me.
es gibt selten so spitze Casinos wo alles passt , ob Auszahlung oder Einzahlung , die spiele , Kommunikation , alles 10 Sterne von mir.
Even if you are verified and all the information is approved, you cannot make a withdrawal, neither to the bank card nor directly to the bank from which you made a deposit. Not yet, at least,
även fast man är verifierad och alla uppgifter är godkända så går det inte göra ett uttag , varken till bankkortet eller direkt till banken som man gjort en insättning ifrån. Inte lyckats än iallafall,
Large selection of slots
Stort urval av slots
Loyalty points
Loyalty points
24/7 online support
24 /7 support online
Unable to make withdrawal
Har inte lyckats göra uttag
A lot of documentation for verification
Mycket document för verification
Withdrawal denied
Blir nekad uttag
NV Casino
Dear MizzD79 According to our records, the account was successfully verified and the winnings withdrawn. Please let us know if you received your winnings yet.
Disappointing Withdrawal Experience with NV Casino
I’ve been trying to withdraw my €2750 winnings from NV Casino for nearly 3 weeks now, and I’m extremely disappointed with how things have been handled. My account is fully verified — all documents were submitted and approved without issue — yet I’m still waiting for my money more than a week after the withdrawal was supposedly processed.
What’s even more frustrating is the lack of proper support. I’ve been in contact with a support agent named Agatha multiple times, but instead of resolving the issue, I keep getting vague or repetitive responses that don’t move things forward. It feels like I’m being ignored or pushed aside.
At this point, I’m starting to lose trust in the platform. While the games and interface are decent, none of that matters if you can’t actually receive your winnings. I hope NV Casino takes this seriously and processes my payout immediately.
Good games
Unable to withdraw
Unhelpful support
To much documents for verification
NV Casino
Dear Justsimple Thank you for the feedback! According to our records, you should have received all the winnings by now, is that correct?
What can you say when even the deposit bonus is limited? While it has to be wagered 40 times, it's limited to 5 times the deposit. Absolutely inadequate, even from a play perspective. I've rarely had such poor results: 9 times I got nothing and once I got a few cents. Except for 2 times, it was always downhill.
Was soll man sagen wenn selbst der Einzahlungsbonus limitiert ist zwar muss dieser 40x mal umgesetzt werden , jedoch ist dieser auf das 5x fache der Einzahlung beschränkt. Absolut mangelhaft auch vom Play hab selten solch schlechten Ergebnisse verbucht gefühlt 9mal nichts und 1mal paar Cent . Bis auf 2 mal ging's immer nur bergab
Nicely done
Schön gemacht
Deposit works
Einzahlen funktioniert
Bonus conditions !!!!!!
Bonusbedingungen !!!!!!
No NoLimitCity Slots
Keine NoLimitCity Slots
Profit limitation even with deposit
Gewinnbeschränkung auch mit Einzahlung
NV Casino
Dear Hofmann561 Thank you for the feedback! The bonus - is a gift from a casino. You may or may not take it/agree to the terms. In any case, you may play freely using the real money balance and get the real wins, with no obligations/limitations!
I've been playing at NV for a long time and have never paid out. Of course, it's all based on gambling; if I don't win, I should eventually pull the plug and find another casino.
There's no appreciation for VIP customers. You have to tell customer service what you want yourself. There's no checking your customer account or self-reflection! As a customer, I want to feel valued! Casinos from Curacao should be avoided! Winnings are only possible up to a certain maximum, and then the amounts are small, which you then lose again...
All in all, a casino like that I no longer enjoy playing at.
Ich spiele schon lange im nv , bisher nie ausgezahlt. Natürlich basiert das ganze auf glückspiel, gewinne bleiben aus , dann sollte man irgendwann die Reißleine ziehen und sich ein anderes Casino suchen .
Wertschätzung von VIP Kunden , gibt es nicht . Den Kundenservice muss man selbst hinweisen, was man möchte . Sich das Kundenkonto anschauen und Selbstreflexion gibt es nicht ! Ich als Kunde möchte wertgeschätzt werden ! Casino aus dem Land Curacao sollte man meiden! Gewinne sind nur maximal möglich und dann sind die Beträge klein , dass verliert man dann aber wieder ...
Im großen und ganzen , ein Casino wie ich nicht mehr gerne spiele .
Beautiful design
Schönes Design
Game selection
Spielauswahl
Deposits quickly
Einzahlungen schnell
Little profit
Wenig gewinne
Sales conditions are too high and the monthly cashback is a disgrace.
Umsatzbedingungen zu hoch und eine Frechheit ist der monatliche Cashback.
Chat equipped with AI, always the same answers
Chat mit ki ausgestattet, immer die gleichen Antworten
I cannot rate payouts
Auszahlungen kann ich nicht bewerten
NV Casino
Dear Thomashst Thank you for sharing your experience, and we are truly sorry for your disease. We've checked your gaming activity, and it looks like you've been lucky quite a few times: 25-05-2025 20:36 (UTC) Stake 12.00 EUR Win 1,656.00 EUR 25-05-2025 18:37 (UTC) Stake 2.00 EUR Win 550.00 EUR 04-08-2025 20:33 (UTC) Stake 2.00 EUR Win 536.30 EUR
And the list goes on! We wish you a quick recovery!
I have a win about 320€ and I still wait for my Money since several weeks. When I ask the Support about how Long I have to wait, I dont get concrete answers allways the Same we have technical issuses please wait longer. This is a pure Scam Site!
I won 15 673,01 SEK after the bonus was canceled, it turned out that I was only paid 2 500. I asked for an explanation. 4 consultants wrote to me to check the rules, but I did not find anything. 5 wrote that I would not find the rules because the bonus was closed. I still cannot check the rules. I only found out that if I play without a deposit, I have to deposit money to withdraw the bonus money, but I made a deposit. When I then tried to withdraw 2 500, the verification showed that everything was fine, but the consultant said that I had to send pictures again, and this has been going on for 4 days.
Jag vann 15 673,01 SEK efter att bonusen hade avbrutits, det visade sig att jag bara fick utbetalt 2 500. Jag bad om en förklaring. 4 konsulter skrev till mig för att kontrollera reglerna, men jag hittade ingenting. 5 skrev att jag inte skulle hitta reglerna eftersom bonusen var stängd. Jag kan fortfarande inte kontrollera reglerna. Jag upptäckte bara att om jag spelar utan en insättning måste jag sätta in pengar för att ta ut bonuspengarna, men jag gjorde en insättning. När jag sedan försökte ta ut 2 500 visade verifieringen att allt var okej, men konsulten sa att jag måste skicka bilder igen, och detta har pågått i 4 dagar.
KYC confirmed, confirmation email is available, but my withdrawal was still canceled with the reason that "the specialist department may still request documents afterwards."
The paradox here is that they already have the requested documents. They want proof of salary. They already have that. I've even sent them my income tax certificate. I'm curious.
But I tried to connect with the manager via chat, but that didn't work. All messages were pre-written. I'll keep you updated when the payout is processed.
KYC bestätigt, Bestätigungsmail liegt vor, trotzdem wurde meine Auszahlung storniert mit der Begründung, " die Fachabteilung darf trotzdem im Nachgang Dokumente verlangen".
Hier ist das paradoxe, dass die angeforderten Dokumente denen bereits vorliegen Die wollen einen Gehaltnachweis. Diesen haben sie bereits. Ich habe jetzt sogar meine Lohnsteuer Bescheinigung rüber geschickt. Bin gespannt.
Aber wollte mich per Chat mit dem Manager verbinden, was jedoch nicht gemacht wurde. Alles vorgefertigte Nachrichten. Ich halte euch auf dem Laufenden, wann die Auszahlung bearbeitet wurde
Despite confirmation email that KYC was successfully completed, withdrawal canceled
Trotz Bestätigungsmail, dass KYC erfolgreich abgeschlossen ist, Auszahlung storniert
This is just another scam casino with its sole purpose to suck as much money from you. No limits and they refuse to close you account even when you ask them via email and via chat. They said that I needed to wait 6 years!!!! before I could close my account. They also delay withdrawals and KYC deliberately just to take as much as they can from you. Stay away.
They delayed my KYC and my withdrawal which I lost.
They refused to close my account when I asked them
Reduced RTP in slots (Pragmatic Slots have the for example 96.5 in some casinos and in this one 94.5)
Their offers are an absolute joke and a complete insult. After I lost 2.2k they gave me 27!!! euros cashback
I never had the opportunity to play where I am a person who loves to play and it should be safe and easy to get help with problems or malfunctions. I could not verify my email address and was not offered a no deposit bonus. I work in Norway and live in Sweden 3 months a year. So I was eligible for a no deposit bonus, but it had expired when I did not receive any verification by email, also to add, I always want to see how the gaming and support help works before going in and relaxing, explained this to the support staff and only got that "you can make a deposit if you want to play here" it is about seeing how the dynamics between games and casino and verification of personal information everything should flow easily and smoothly, I am a loyal player on large casino sites where you see that there are any operational disruptions and I have not played any games or received any confirmation of the bonus. I just wanted the same conditions that their site exudes outwardly towards us players, spinmy50, CHIPY50, etc. via casino affiliate marketing where it should be active and be able to register verify my email and phone number also upload all documents without anyone even approving them, then I realized that this site is not for me, where the staff is not helpful or the casino serious. I have VIP treatment at the highest level on many sites where they care about us as players and look after us. VERY MINUS ➖ DOES NOT FEEL AT ALL LIKE ANYTHING LIKE AN honest board.
Jag fick aldrig möjlighet att spela där jag är en person som älskar att spela och det ska vara tryggt och enkelt att få hjälp med problem eller driftstörningar. Jag kunde inte verifiera mail adress och blev då inte erbjuden någon no deposit bonus. Jag arbetar i Norge och bor i Sverige 3 månader om året. Så jag var berättigad no deposit bonus,men den hade utgått då jag inte fick någon verifiering på mail, även att tillägga så vill jag alltid se hur spelande och support hjälpen fungerar innan man går in och slappnar av, förklara detta för support personal och fick bara att " du får göra en insättning om du vill spela här" det handlar om att se hur dynamiken mellan spel och casino och verifiering av personuppgifter allt ska flyta på enkelt och smidigt,jag är trogen spelare på stora casino sidor där man ser att det handlar om någon driftstörningar och jag har inte spelat någon spel eller fått någon bekräftelse på bonus. Ville bara ha samma förutsättningar som deras sida utsöndrar utåt mot oss spelare, spinmy50, CHIPY50, m.m via casino affiliate marknadsföring där det ska vara aktivt och kunna registrera verify my mail och telefon nr även ladda upp alla dokument utan att någon ens godkänd dessa, då insåg jag att denna sida är inte något för mig,där personalen inte är hjälpsamma eller casinot seriöst. Jag har Vip treatment på högsta nivå på många sidor där man bryr sig om oss som spelare och värnar om oss. MYCKET MINUS ➖ KÄNNS INTE ALLS SOM NÅGOT SOM EN ärlig styrelse.
I requested two withdrawals from NV.Casino — one for €450 on June 9th, 2025, marked as "completed", and another for €110 on June 10th, still showing "in progress".
As of today, I have not received any funds in my bank account. Despite contacting customer support multiple times and asking for proof of payment or an ARN number, I received no concrete answers — only vague responses and empty promises.
My bank has officially confirmed that no transaction from this casino has reached my account.
I have already filed: – A formal complaint with the Curaçao Gaming Control Board – A case through Casino.Guru’s dispute resolution platform
⚠️ I strongly advise caution. If you’re playing with serious money, avoid NV.Casino until they resolve their payout issues. The lack of transparency and unexplained delays are unacceptable.
I'm still waiting for my €500 payout. The support team just tells me to wait and wait. They promise on their website that the money will be in my account within 5 business days. It's very rude to promise on their website that you can't fulfill them!
Really upstream, experience this particular casino. Identification process for laughs, but they answered emails but in live chat. Selfies and counter selfies.. Embarrassing situations for a simple withdrawal. And this EEEP the sleep of the righteous
Πραγματικα ανω ποταμων ,εμπειρια το συγκεκριμενο καζινο. Διαδικασια ταυτοποιησης για γελια ,αλλα απαντουσαν στα μεηλ αλλα στην ζωντανη συνομιλια.σελφι και κοντρα σελφι..Ντροπιαστικες καταστασεις για μια απλη αναληψη. Και αυτη η EEEΠ τον υπνο του δικαιου
extremely unpleasant experience
εξαιρετικα δυσαρεστη εμπειρια
extremely slow identification process
υπερβολικα αργη διαδικασια ταυτοποιησης
NV Casino
Hello kostisgov,
Thank you for sharing your feedback.
We understand that the verification process may feel frustrating at times. However, as a licensed operator, we are required to follow strict regulations to ensure the safety of all users and to comply with anti-money laundering obligations.
We strive to process all KYC checks as quickly and respectfully as possible, and we regret that your experience did not meet expectations. If you still have any unresolved issues or would like us to review your case again, we invite you to reach out to our support team or file a complaint via Casino Guru — we’ll be happy to cooperate and provide full context.
SCAMMERS ..... I knew that they will require KYC to withdraw although they dont say it. I uploaded all the files ahead of time and they approved them. when they saw that i want to make a withdrawal they started rejecting some documents without reason. after validating the new ones they rejected some other approved files.
slow site. no application in iOS
rejecting withdrawals
rejecting KYC documents
NV Casino
Dear ekasidakis, Thank you for sharing your experience We would like to clarify that identity verification (KYC) is a standard requirement for withdrawals and is clearly outlined in our Terms and Conditions. In your case, some previously approved documents were canceled only because they were duplicates. Every document rejection was followed by an email with a clear explanation and instructions — a total of 4 messages were sent. As per our policy, withdrawals may be delayed until the verification process is complete. According to our records, your account has now been successfully verified and the withdrawal was processed on May 11th. If you still have any concerns, we invite you to open a complaint directly through the Casino Guru platform — we’ll fully cooperate with their team to review your case.
The most shitty casino. The site says that unverified users can withdraw funds in the amount of up to $499, but in the end, even when withdrawing $10, you will be forced to verify or all your payments will be rejected. Moreover, through the gpt chat, I checked that this site is a complete scam, they transfer your data to third parties, including passport data, cards and CVV code. By the way, why do they need CVV for verification? In short, do not risk uploading your data, they will transfer it to scammers.
Самое уебищное казино. На сайте написано что не верифицированные пользователи могут вывести средства на сумму до 499$ но по итогу даже при выводе 10$ вас заставят верифицироваться или все ваши выплаты будут отклонены. Более того через чат гпт проверил что этот сайт полная шляпа, они передают ваши данные третьим лицам в том числе и паспортные данные, карты и CVV код. Зачем кстати при верификации нужен им CVV? Короче не рискуете загружать свои данные, они их передадут мошенникам.
Many slots
Many slots
Everything!
Everything!
NV Casino
Hello Gorre, We’re sorry to hear about your concerns and appreciate you taking the time to share your experience.
Please note that NV Casino follows strict KYC (Know Your Customer) procedures in line with international regulations. Verification is a legal requirement to ensure secure withdrawals.
Regarding your concern about the CVV code — we’ve double-checked the verification email you received and can confirm that it clearly stated that the CVV code must be covered in any submitted documents. We never ask players to reveal their CVV, and we handle all data securely in full compliance with data protection regulations.
Kind regards, NV Casino Team
Safety Index explained
Safety Index of NV Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of NV Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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