The player from United States is dissatisfied with the casino’s RTP (Return to Player). We’ve rejected this complaint in our system due to lack of evidence.
mBitCasino - Player complains that he didn’t win anything.
Amount: 5,000 ₮
mBitCasino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Insufficient evidence from player
REJECTED
Case summary
8 months ago
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4 years ago
This casino been manipulating all the game I'm playing making it too obvious since 8 been causing them out everysingle game and deposit I make they manipulating the game....wow 50x deposit not a single win such a cheater place
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4 years ago
Dear Scott,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Petronela
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4 years ago
Ok how about bitomania casino the only place I win and when I do they didn't pay me they o ly give back what I deposit total I want to reopen this case and 7 bit casino when I hit 210mbtc jackpot I finish the play thru and no more bonus when I check before hitting that big one but since first deposit bonus with violation of max betting before the play thru then exit the game is that still counted ass a violation on my winning knowing I finish the play thru and no more bonus said on the page before hitting the 210mbtc...let me know cause as what I see to all this happening all this online casino sims to be only to collect not pay so its scam to me
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4 years ago
I been loosing a lot of money in o line casino and when I do win I don't get my winnings cause thay always came up with new excuses to not pay
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4 years ago
Dear Scott,
If you would like to file another complaint, please do so, and we will start the investigation as soon as possible. Please understand that each complaint needs to be dealt with in a separate thread.
Please let me know if there is any additional information regarding this case that I have overlooked, otherwise, I will be forced to reject your complaint. Thank you in advance for your reply and understanding.
