Maximal Wins Casino - Player’s complaining about overall casino experience.

Maximalwins wins is definitely a scam casino, it is part of a group of scam casinos that goes by the name of GLOBAL GAMES TECH and yes there is a chance that they will pay you your winnings but only if it's under £500, but remember the minimum withdrawal is £200, if they payout small wins then they can keep there head above the water and keep scamming for a lot longer,

anyone that knows a little about casino games will notice the Difference in the quality of the games from a licensed casino, my aim is to alert anyone from getting involved with GLOBAL GAMES TECH or indeed anyone that makes financial profits by promoting these scammers, there phone number is for a dating agency not there's, there address is not there's it's for a cafe in Holland and there chat line is not there company but it is a company that deal with lots of casino's and therefore can provide you with no help whatsoever regarding your account 

Dear Steve,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please specify how many days ago was your withdrawal requested and if you’ve accumulated your winnings with or without an active bonus?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

I'm sure you have checked our review for this specific gambling establishment (here). As you can see from all of the information in our review, Maximal Wins Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Hi and thanks very much for taking the time to investigate my issues with maximalwins casino,

it’s been a little over three weeks since I made my claim, I deposited £20 and there offer was for 400% so that gave me £100 to play with, I always read the terms and conditions of any bonus so I know that I stuck within these rules,

I played through the x50 play through and played for a day after that and then decided to cash out £1400,

in the past I have made two withdrawal’s from them, one was for £200 and one was for £500 and yes as expected the first took two weeks to come through and the second was through in four days,

i don’t have any issue with the people in there online chat as they are very limited to what information they can provide, I’m thinking that they are a second company that handle a lot of casino’s online chats,

I found a phone number for them on there contact us but that number is for a dating agency and nothing to do with them, and I have tried to email them on several occasions but my email always comes back saying that this email does not exist,

thanks again for looking into this for me, it really is good to know that there are people like yourself that are willing to help,

kind regards

steve

Dear Steve,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Maximal Wins Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate https://casino.guru/maximal-wins-casino-review#tab=js-tab-reputation. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Maximal Wins Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.