SpinsUp Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. SpinsUp Casino has a High Safety Index of 8.4, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our SpinsUp Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of SpinsUp Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of SpinsUp Casino, we read and assessed Terms and Conditions of SpinsUp Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Considering our estimates and the factual data we have collected, SpinsUp Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention SpinsUp Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, SpinsUp Casino has landed a High Safety Index of 8.4. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, SpinsUp Casino is interconnected with 8 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of SpinsUp Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of SpinsUp Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SpinsUp Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about SpinsUp Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.
SpinsUp Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 24 user reviews given to SpinsUp Casino, it has a Great User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
SpinsUp Casino is owned by Novatrix S.R.L. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
SpinsUp Casino has licenses from licensing organizations in the following countries or regions: New Brunswick (Tobique Gaming Commission), Comoros (Anjouan Gaming).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 2,000 per day
USD 5,000 per week
USD 20,000 per month
NOK 20,000 per day
NOK 50,000 per week
NOK 200,000 per month
CAD 3,000 per day
CAD 7,500 per week
CAD 30,000 per month
AUD 3,000 per day
AUD 7,500 per week
AUD 30,000 per month
NZD 3,000 per day
NZD 7,500 per week
NZD 30,000 per month
ZAR 40,000 per day
ZAR 100,000 per week
ZAR 400,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at SpinsUp Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
English
24/7
English
24/7
German
24/7
Italian
24/7
French
24/7
Norwegian
24/7
Arabic
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at SpinsUp Casino, managing your account, withdrawals, or other matters. SpinsUp Casino has a good customer support, judging by the results of our testing.
Slots and casino games at SpinsUp Casino
SpinsUp Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 163 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Dream Play, Belatra Games, MrSlotty, Relax Gaming, Betgames, Bullshark Games, Lucky Games, Jelly, Sneaky Slots, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, Trigger Button Studios, OneTouch, Urgent Games, Black Cat Games, Galaxsys, Flatdog, Revolver Gaming, Spinthon, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, Givme Games, Degen Studios, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Slot Factory, Pineapple Play, 100HP Gaming, MGA, Max Win Gaming, Neotopia gaming, HungryBear, JINX Gaming, Skywind Group, Ready Play Gaming, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Shady Lady, Games Global, Reel Web (Playtech), Winfinity, Vibra Gaming, 4ThePlayer, Spin Fury Gaming, Tornado Games, LAMBDA gaming, AceRun, Smartsoft Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, Lakka Studios, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Mad Hat Games, Ace Roll, Spribe, Gamomat, Expanse Studios, Foxhound Games, TrueLab Games, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, SlotMill, Onlyplay, 7Rings Gaming, Oryx Gaming, Nucleus Gaming, Penguin King, Gaming Corps, VoltEnt, Leap Gaming, Gamebeat, Koala Games, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Fazi, Retro Gaming, PoggiPlay, Everest, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Jacks Club, InOut, Playzia, PatePlay, EGT Digital, Barbara Bang, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Dreamspin, Ka Gaming.
SpinsUp Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 4 bonuses from SpinsUp Casino:
50% up to $1,000 and 50 extra spins
50% up to $1,500 and 50 extra spins
75% up to $1,500 and 100 extra spins
100% up to $1,000 and 100 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Browse all bonuses offered by SpinsUp Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(24)
User reviews of SpinsUp Casino
This is a place to share experience with SpinsUp Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I made a deposit after receiving a promotion stating that a bonus would be credited instantly and that any deposit amount qualifies.
My deposit was accepted, but the bonus was not applied. I contacted support immediately and was told the issue would be escalated to the promotions team.
However, I did not receive any follow-up or communication from that team and had to repeatedly contact support myself.
It has now been over 48 hours without a proper response.
I was later informed that a separate minimum deposit requirement applies, which contradicts the promotion stating no minimum deposit.
Additionally, I was told I must wager my deposit 3x before withdrawing, despite no bonus being applied.
I am not comfortable being required to wager my own deposit just to access my funds.
From my perspective, this creates a situation where deposits are accepted under one set of conditions but evaluated under another.
Based on other player feedback, it seems delays and unclear responses from support are not uncommon, which aligns with my experience.
My refund request is currently under review.
Attractive bonus offers
Bonus not applied, misleading terms, no follow-up from promotions team, deposit restricted without bonus
Many game providers, everything clearly laid out, fast payouts even with subsequent wins.
Viele Game Provider alles übersichtlich Schnelle Auzahlung auch bei Folge gewinn
Many games
Viele Spiele
Fair terms and conditions
Faire AGBS
Good support
Guter Support
Fast bank withdrawals (maximum 3 days), instant e-wallet withdrawals!
Schnelle Auszahlungen Bank Maximal 3 Tage E Wallet Sofort !
A maximum cashout of only 2000 euros per day is rather low.
Nur 2000 Euro Maxcashout Pro Tag ist etwas wenig
SpinsUp Casino
Hello scatterjoe,
Thank you for your detailed feedback! We're delighted that you enjoyed the variety of games, the clear terms and conditions, and the fast payouts. We appreciate your feedback regarding the daily withdrawal limit and will pass your suggestion on to our team so we can further improve the player experience.
Best regards,
Your SpinsUp team
Hallo scatterjoe,
vielen Dank für Ihr ausführliches Feedback! Wir freuen uns, dass Ihnen die Vielfalt der Spiele, die klaren Bedingungen und die schnellen Auszahlungen gefallen. Wir danken Ihnen für Ihren Hinweis zum täglichen Auszahlungslimit und werden Ihre Anregung an unser Team weiterleiten, damit wir das Spielerlebnis weiter verbessern können.
Please don't be fooled this is good casino because of fake reviews and by that its managed by DAMA N.V., As this casino doesnt pay winnings. They do all they can not to payout winnings which is apsurd. Support is not much helpfull and sometimes you wait for 30 minutes on agent. By far this is the worst casino managed by Dama NV. AVOID THIS SITE TO SAVE YOURSELF YOUR TIME AND MONEY, CASINOS LIKE THIS SHOULD BE ILEGAL IN 2026.
Slow support
They dont payout wins
SpinsUp Casino
Hello dzevadlj,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.
We strongly disagree with the suggestion that reviews on our platform are fake or that winnings are intentionally withheld. Our casino operates under a licensed framework and all payouts are processed in accordance with our terms and verification requirements. Delays can occur due to mandatory security, compliance, or verification checks, but winnings are not denied without clear reason.
Regarding support response times, we acknowledge that wait times can occasionally be longer than expected during peak periods, and we are actively working to improve this. We apologize if this caused frustration.
We would genuinely like the opportunity to review your specific case and address any unresolved issues. Please contact us directly via email at vip@spinsup.com with your account details and any relevant information, so our team can investigate thoroughly.
Your feedback is taken seriously, and we’re committed to improving our service.
Solid experience so far. I had to contact support and spoke to support agent Amanda once about a spin that didn’t register, and she resolved it within minutes. Withdrawals are fast and deposits are instant.
fast withdrawals
instant deposits
SpinsUp Casino
Hello Bourne50,
We’re glad to hear you had a solid experience! It’s great that Amanda could resolve your issue quickly and that both deposits and withdrawals are running smoothly. We look forward to keeping your future sessions just as seamless!
They don’t bombard you with confusing bonus terms. I understood everything easily. I had fun, not frustration. That’s rare in casinos. No bugs, no freezes. I scored a small win out of the blue. Happy to be playing here.
all fun
no confusions
all happy game time
SpinsUp Casino
Hello Wirihana03,
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed a smooth, fun, and frustration-free experience — that’s exactly what we aim for. Congrats on your win, and here’s to many more happy game times ahead.
I would have liked to give the casino a good rating! However, what I find unfair to the player is that even if you contact support immediately for an unintentional error while wagering the bonus, you don't receive any help! My game showed a stake of 2, and I thought I meant to wager €2, but in reality, it was €10! Two bets of €5. Despite reporting it immediately, my winnings of €1200 were canceled! I would like to see more leniency towards customers, as is common in many other casinos, because such unintentional bets can happen to anyone who isn't familiar with the game! Otherwise, the casino has potential! The casino has now shown goodwill, which is very good!
Grundsätzlich hätte ich dem Casino gerne eine gute Bewertung gegeben! Doch was ich dem Spieler gegenüber nicht Fair finde ist, das wenn man sich im Support sofort meldet das ein Unbeabsichtigter Fehler beim Umsätzen vom Bonus einem nicht Geholfen wird! Es Stand in meinem Spiel Einsatz 2 ich dachte es sind 2 Euro die ich Spielen wollte doch in Wahrheit waren es 10 Euro! 2 Mal 5. Trotz sofortiger Meldung wurde mein Gewinn vo 1200 Euro Storniert! Hier würde ich mir wie in vielen anderen Casinos mehr Kulanz dem Spielkunden gegenüber Wünschen, denn solche Unbeabsichtigten Wetteinsätze können jedem Passieren wenn man das Spiel nicht kennt! Ansonsten hätte das Casino Potential! Casino hat Jetzt Kulanz Gezeigt sehr gut!
Beautiful casino!
Schönes Casino!
Many game providers!
Viele Spielanbieter!
The casino has now shown goodwill, very good!
Casino hat Jetzt Kulanz Gezeigt sehr gut!
Receive a credit!
Geld Gutgeschrieben bekommen!
Problem with chat notification not resolved
Problem bei Meldung im Chat nicht Gelöst
Slow payouts
Langsame Auszahlungen
SpinsUp Casino
Hello ferenzano,
Thank you for your detailed feedback — we’re glad to hear the casino showed goodwill and that you appreciate the game selection. We also hear your concerns about wager errors, chat notifications, and payouts, and we’ll make sure your experience is shared with the team for improvement.
I've been able to make good profits here several times, but initially only suffered losses. Great bonus offers, in addition to the welcome bonus, also offer no-deposit bonuses. The loyalty program consists of points that you collect and can then exchange for free spins or cash.
I am absolutely satisfied and will play here more often.
Hier konnte ich schon öfter haben gute Gewinne Erzielen, start immer nur Verluste zu haben. Starke Bonusangebote, neben dem Willkommensbonus und auch Bonuse ohne Einzahlung. Das Treueprogramm besteht aus Punkten, die man sammelt und die man dann gegen Freispiele oder Geld umtauschen kann.
Ich bin absolut zufrieden und werde noch öfter hier spielen.
Great support
Super Support
Good welcome bonus
Guter Willkommensbonus
SpinsUp Casino
Dear Buntesunkraut,
Thanks for your review! We're happy to hear you're enjoying the bonuses and loyalty program. Glad to have you with us!
I feel obligated to share my experience with SpinsUp to warn other players about the unfair and fraudulent practices of this casino. This is a chronicle of intentional deception and anti-customer behavior.
The Beginning of the End: A Broken Promise It all began with a deposit for a bonus offer with daily free spins. On the second day, the credit was missed. Instead of fixing the error, support manually made the problem worse by crediting completely the wrong free spins with the wrong wagering requirements.
The Communication: A Farce of AI Bots and Ignorance The live chat experience itself feels like talking to a primitive AI chatbot. 99% of the time, you receive pre-written, standard replies that react to keywords but completely ignore the actual issue and the questions asked. You constantly have the feeling you are talking to a machine that is only programmed to stall you.
If you try to escalate the problem via email, you are completely ignored. I never received a single substantive reply to my formal email complaints, only promotional spam.
The Escalation: Complaint Leads to Punishment After my emails were ignored and the live chat was useless, I reported the casino to the responsible licensing authority in Curaçao. The retaliation from SpinsUp was swift and came in two stages:
Stage 1 (The Punishment): First, they permanently banned my account from all future bonuses. This was the clear punishment for my official complaint.
Stage 2 (The Lockout): Shortly after, they offered a refund, only to then completely suspend my account. Since then, I have had no access to my account, my game history, or the chat logs. This is a clear attempt to deny me any oversight while they intentionally delay the promised refund even further.
In summary, my experience with SpinsUp is:
Breach of Contract: Promised services are not delivered.
Ignorance & Incompetence: The support acts like a bad AI bot and completely ignores emails.
Retaliatory Actions: Critical customers who complain to the licensing authority are punished with account suspensions.
Systematic Harassment: Issues and even self-offered solutions are intentionally delayed.
This casino acts in bad faith and punitively. Save yourself the money and the trouble.
Breach of Contract, AI Chatbot, Ignored Emails & Account Suspension as Punishment
SpinsUp Casino
Dear shinshan3000,
Thank you for your feedback.
Please contact us directly at vip@spinsup.com so we can review your case and assist you personally. We’re committed to resolving any issues as quickly as possible.
The slots are diverse, and the live dealer options are immersive. Fast processing times ensure you get your winnings promptly as I received my withdrawal in less than 24hrs only.
fast processing
quick withdrawals
SpinsUp Casino
"Hello Furness45,
Thank you for your great feedback! We're thrilled you enjoyed our diverse slot selection and immersive live dealer games. It's also fantastic to hear your withdrawal was processed quickly—getting your winnings promptly is a top priority for us!
I sought help to the customer contact in regards of changing my payment information as I need to change the account information..I received assistance with my account promptly!!
fast assistance
SpinsUp Casino
Hello Moana89,
Thank you for your kind review! We're glad to hear that you received prompt assistance with updating your payment information. Your satisfaction is our priority, and we're always here to help whenever you need support.
I appreciate the variety of betting limits, accommodating both casual players and high rollers. Verification process runs smoothly and was able to withdraw my earnings in 3 days and I find it great.
verification was fast
true to their turnaround time withdrawal
SpinsUp Casino
Dear Brady45,
Thanks for your feedback! We're glad you enjoyed the flexible betting limits and smooth verification. Happy to hear your withdrawal was on time!
I’ve had a good experience so far. The games are fun, and I got verified quickly, which made it easy to start playing. My first withdrawal was processed within 3 days, and I’m currently waiting on my second one, which is taking a bit longer but still moving forward. Overall, it’s a solid casino with no major issues.
SpinsUp Casino
Dear Walker900,
Thanks for the great feedback! We're glad you're enjoying the games and had a smooth start.
Let us know if you need any help! Happy gaming! Best regards,
I have had no issues, the games are fun, I got verified quickly and received my money with in the same 3days period which was awesome. I'm waiting on my 2nd cash out, this one is taking a little longer but all in all great casino, no complaints.
True to their turnaround time payout😉
SpinsUp Casino
Hello MadJohn350,
Thanks so much for the great review! We're glad you’re enjoying the games and had a smooth first payout. We appreciate your patience with the second one—it’s on the way! Thanks for sticking with us and happy gaming!
Deposited a little, played some slots and roulette, and ended up withdrawing $750. No delays, no weird verification loops—just a straightforward payout. Definitely one of the better online casinos I’ve tried!
no delays
SpinsUp Casino
Hello DanitaOz222,
Thank you for your review! We're glad you enjoyed a smooth payout with no delays.
Congrats on your win, and we appreciate you choosing us!
Hope to see you back for more fun and big wins soon!
Quite a nice experience. Easy verification and withdrawal processes and support was professional and courteous
Withdrawal, Support, Choice of games
SpinsUp Casino
Hello jojoiknowright,
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a positive experience with us, from the easy verification and withdrawal processes to our professional and courteous support team.
We’re also glad you enjoyed the variety of games we offer. Your satisfaction means a lot to us, and we’re here whenever you need assistance or want to play again.
Casino is awesome as are the VIP team, they repond quickly and provide plenty of free spins, across all the brands, SpinsUP is my favorite.
Regular Contact, good number of free spins as a VIP and cashback
No issues with adding
Verification was easy
SpinsUp Casino
Dear garyjmccourt,
Thank you so much for your fantastic review! 🌟 We’re delighted to hear that you’re enjoying the VIP experience and that our team has been responsive and generous with free spins. It’s wonderful to know SpinsUP is your favorite!
We’re also thrilled that you found the verification process smooth and hassle-free. Providing a seamless and rewarding experience for our VIP members is a top priority, and your feedback motivates us to keep delivering the best. If you ever have any suggestions or need assistance, don’t hesitate to reach out. Thank you for your loyalty and for being part of our VIP family!
This is a very classy casino and I love how easy it is to navigate across the casino. Its very good welcome bonuses and loyalty program. I have a really good time here!
Good design
Friendly and fast responding 24/7 customer service
Alot of payment options
Fast deposit and withdraw
Loyalty program is very good
Bonus surprise
Classy web design and easy to navigate
Some games are unavailable with bonus
SpinsUp Casino
Hi karstenkarlsen4,
Thank you for your great review! We are glad to hear that you like our stylish design, the user-friendly navigation and all the exciting features we offer. It's great to know that our welcome bonuses and loyalty program have contributed to your experience, and we're especially pleased that our 24/7 customer service and payment options have met your expectations.
We appreciate your feedback that some games are not available with bonuses - it helps us improve and improve the experience for all our players. Thank you for being a part of our community and we look forward to continuing to make your time with us amazing!
Best regards,
The Spinsup Team
Hei karstenkarlsen4,
Takk for den flotte anmeldelsen din! Vi er glade for å høre at du liker den stilige designen vår, den brukervennlige navigasjonen og alle de spennende funksjonene vi tilbyr. Det er flott å vite at velkomstbonusene og lojalitetsprogrammet vårt har bidratt til opplevelsen din, og vi er spesielt glade for at vår døgnåpne kundeservice og betalingsalternativer har innfridd forventningene dine.
Vi setter pris på tilbakemeldingene dine om at noen spill ikke er tilgjengelige med bonuser - det hjelper oss med å forbedre og forbedre opplevelsen for alle spillerne våre. Takk for at du er en del av fellesskapet vårt, og vi ser frem til å fortsette å gjøre tiden din hos oss fantastisk!
I was a member on 3 different casinos but SpinsUp is the first one that I won money - for the month of November, more than 4K! It’s easy to withdraw, even if it takes a few days. All of it eventually turned up in my account!
Great customer service And support
Easy to navigate
SpinsUp Casino
Hello mikeswayngim,
Thank you for sharing your fantastic experience! We're thrilled to hear about your big win in November – over 4K is amazing! It's great to know that our withdrawal process was smooth for you and that everything reached your account as expected.
Our team works hard to provide excellent customer service and create an easy-to-navigate platform, so your feedback truly means the world to us. Here's to more wins and good times ahead – good luck, and we’re always here if you need anything!
I've been playing at this casino for several days now and I'm enjoying both the games and the Italian staff who are always willing to help me.
Sto giocando a questo casino da parecchi giorni e mi sto trovando bene sia a livello di giochi sia con personale italiano sempre disposto a darmi una mano.
SpinsUp Casino
Hello crippabarba,
Thank you for your kind review! We are thrilled to hear that you are enjoying the games and that our Italian staff was helpful and attentive to your needs. Providing excellent support is a top priority for us, and it is wonderful to know that we are making your experience enjoyable.
We look forward to continuing to provide you with excellent games and support. Thank you for choosing our casino - happy gaming!
Best regards,
The Spinsup Team
Ciao crippabarba,
Grazie per la sua gentile recensione! Siamo entusiasti di sapere che si sta divertendo con i giochi e che il nostro personale italiano è stato disponibile e attento alle sue esigenze. Fornire un'assistenza eccellente è per noi una priorità assoluta, ed è meraviglioso sapere che stiamo rendendo la sua esperienza piacevole.
Non vediamo l'ora di continuare a fornirle giochi e assistenza eccellenti. Grazie per aver scelto il nostro casinò: buon gioco!
So far this casino has been fun , good selection of games . Verification was fast and simple . I am just waiting for my first withdrawl . They said usually a few hours up to 72 … I am 12 hours in and nothing yet . So hopefully it goes through . I will come back and update if anything changes . But for now so far this casino has been good aside from slow withdrawals .
I was told withdrawl limits are as follows by there staff 3000$ a day 15000 a week 35000 a month Hope this is helpful .
Good game selection
Friendly support staff
Slow withdrawal times
SpinsUp Casino
Dear n5gr9nm5y2,
Thank you for sharing your experience! We're glad to hear you're enjoying the game selection and that the verification process was quick and simple.
As for the withdrawal, I understand that waiting for your withdrawal can be a bit frustrating.
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system. Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
For clarification, the withdrawal limits are actually as follows:
$3,000 CAD per day $7,500 CAD per week $30,000 CAD per month
Your feedback is greatly appreciated, and if you have any other questions or need assistance, you can always contact us at vip@spinsup.com. Thanks again, and we hope you continue to enjoy your time with us!
Hello everyone, I would like to describe my experiences with the casino here.....the welcome bonus is nice, but as soon as you win something, the crap starts...verification is almost impossible, no information about successful verification and withdrawal times are like the moon...if you want to deposit quickly and wait forever for your withdrawal, this is the right place for you...but in the end everyone has to decide for themselves...not for me
Hallo zusammen, ich möchte hier mal meine Erlebnisse mit dem Casino schildern.....der Willkommensbonus ist ganz nett, aber sobald man etwas gewonnen hat, beginnt der Mist...Verifikation fast unmöglich, keine Info über erfolgreiche Verifikation und Auszahlungsdauer wie hinterm Mond...wer schnell einzahlen will und ewig auf seine Auszahlung warten will, ist hier genau richtig...muss aber im Endeffekt jeder selber wissen...nichts für mich
nothing
nichts
Payout time like behind the moon
Auszahlungsdauer wie hinterm Mond
The money won seems to be on its way by carrier pigeon
Das gewonnene Geld scheint per Brieftaube unterwegs zu sein
SpinsUp Casino
Dear SvenSchn
Thank you for sharing your feedback. We’re sorry to hear about your experience and want to address your concerns.
Firstly, we’re glad you appreciated the welcome bonus. However, we understand that timely withdrawals are crucial, and we apologize if the process didn’t meet your expectations. Our team is continuously working to improve the verification and payout processes to ensure they are as smooth and quick as possible.
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
We would appreciate the opportunity to assist you further. Please reach out to us at vip@spinsup.com your account details, and we’ll do our best to resolve the issues you’ve encountered.
Your satisfaction is important to us, and we hope to restore your confidence in our services.
I cannot understand the negative reviews, I deposited €240 and won €15,000, unfortunately I lost €5,000 again because I continued playing and was unsure due to the reviews whether the money would be paid out to me.
After exactly 72 hours, my first payout (you can only withdraw €2,000 per day, €5,000 per week and €20,000 per month) of €2,000 was paid out immediately.
In my opinion, the machines work very well, the verification was quick and easy and the customer service is very friendly.
I will only play there from now on and can recommend the casino to everyone!
Ich kann die negativen Bewertungen nicht verstehen, ich habe 240€ eingezahlt und 15.000€ gewonnen, leider habe ich 5000€ wieder verloren, weil ich weiter gespielt habe und aufgrund der Rezessionen unsicher war ob wir mir das Geld ausgezahlt wird.
Nach genau 72 Stunden wurde meine erste Auszahlung (man kann nur 2000€ am Tag, 5000€ pro Woche und 20.000€ im Monat auszahlen) von 2000€ per sofort ausgezahlt.
Meiner Meinung nach geben die Automaten sehr gut, die Verifizierung ging unkompliziert und schnell und der Kundenservice ist sehr freundlich.
Ich werde nur noch dort spielen und kann das Casino auch jedem empfehlen!
Good profits
Gute Gewinne
Friendly contact
Freundlicher Kontakt
Fast verification
Schnelle Verifizierung
Payment
Auszahlung
SpinsUp Casino
Dear katharinamauel,
Thank you so much for sharing your positive experience! We're thrilled to hear that you enjoyed your time playing with us and that our games, customer service, and verification process met your expectations.
We're glad your payouts were processed smoothly and that you found our withdrawal limits clear and manageable. It's always exciting to hear about big wins like yours, and we appreciate your trust in continuing to play with us.
If you ever have any questions or need assistance in the future, don't hesitate to reach out to our friendly customer support team. We look forward to welcoming you back for more fun and success!
Avoid at all costs. NOT LICENSED BY CEG. Operating illegally providing services to Australian players. Don't follow their own Responsible Gaming Terms. When you ask them to close your account, they offer cashback instead to keep you playing. Withdrawals are delayed so you cancel and keep playing. Send through verification docs, they tell you you're verified, but you still have a red exclamation against your verification status. Ask for them to refund your deposits, and they disable your account and no longer response to emails. RTP gets turned down to the point you deposit $2000 without getting a single decent win. AUSTRALIANS BEWARE!!! They have also received numerous warnings from the ACMA about them breaching Australian Law but continue to do so knowing they face no recourse. They will continue to rip Australians off so DO NOT PLAY HERE.
SpinsUp Casino
Hello Brockster77,
We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. Providing a safe, transparent, and fair gaming environment is our top priority, and it’s clear that we fell short in your case.
We regret any issues you encountered with verification, withdrawals, or communication, as these processes are meant to be smooth and reliable. Additionally, we take responsible gaming very seriously and apologize if your account closure request was not handled as it should have been.
Your feedback about gameplay fairness and compliance with regulations is also deeply concerning. Please know we are committed to reviewing these matters thoroughly and taking any necessary corrective action.
We’d like the opportunity to resolve these issues directly. Please reach out to us at vip@spinsup.com, and our team will prioritize your case. Your trust is important to us, and we want to ensure a better experience moving forward.
Many providers, difficult withdrawals, because it takes days just to hold on not to pay, it does not pay to play in casinos like this nowadays,,many providers, fast deposits.
Muitos provedores, saques difícil ,pois demora dias só segurando pra não pagar, não compensa jogar em casinos assim hoje em dia,,muitos provedores ,depósitos rápidos.
Casino of the dama group, in the past it was a great group, it became very bad, RTP of some terrible, but this one like most of the group they roll to pay the winnings, support only rolls, email does not help only holding withdrawals, I do not recommend it
Casino do grupo dama, antigamente era um ótimo grupo,se tornou muito ruim ,RTP de alguns péssimo,mas este como a maioria do grupo enrolam para pagar os ganhos ,suporte só enrola ,email não ajuda só segurando saques ,não recomendo
Eternal withdrawals, support gets bogged down, I don't recommend it
Saques eternos ,suporte enrola muito ,não recomendo
SpinsUp Casino
Hi Caniggia2021, Thank you for your feedback. We take all customer concerns very seriously. We can see that you were contacted by your account manager and everything was explained in detail. If you feel that we've addressed your concerns, we would greatly appreciate it if you could update your review to reflect your overall experience with us. Your updated feedback would mean a lot to us and help other players understand the efforts we make to ensure a positive gaming experience. Thank you for your understanding and continued support. If you have any further questions or need assistance, do not hesitate to contact us at: vip@spinsup.com Best Regards, The SpinsUp Team
Safety Index explained
Safety Index of SpinsUp Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinsUp Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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