SpinsUp Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. SpinsUp Casino has a Safety Index of 6.8. But since it is one of the newest online casinos, we may lack sufficient data to fully assess its safety. Which is why we have categorized it as a Fresh online casino for now. Proceed with reading our SpinsUp Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of SpinsUp Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of SpinsUp Casino, we read and assessed Terms and Conditions of SpinsUp Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
SpinsUp Casino is one of smaller online casinos based on our estimates or collected information. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention SpinsUp Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Terms and Conditions of SpinsUp Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SpinsUp Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about SpinsUp Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
SpinsUp Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 8 player reviews of SpinsUp Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
SpinsUp Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
SpinsUp Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 2,000 per day
USD 5,000 per week
USD 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at SpinsUp Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
Italian
24/7
French
24/7
Norwegian
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at SpinsUp Casino, managing your account, withdrawals, or other matters. SpinsUp Casino has an average customer support, judging by the results of our testing.
Slots and casino games at SpinsUp Casino
SpinsUp Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games.
Casino games from 148 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Quickfire, Ainsworth, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Wizard games, RFranco Games, Authentic Gaming, Lucky Streak, Amigo Gaming, Mancala Gaming, Boomerang Studios, Spinmatic, Spadegaming, ElCasino (TVBET), OneTouch, Revolver Gaming, Northern Lights Gaming, Pipa Games, Reevo, Enjoy Gaming, Mascot Gaming, Four Leaf Gaming, Spinoro, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, Slot Factory, Max Win Gaming, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Green Jade Games, Games Global, Winfinity, Golden Rock Studios, 4ThePlayer, Mplay, Smartsoft Gaming, AceRun, Prospect Gaming, Swintt, Win Fast, Backseat Gaming, LIVE Solutions, Ad Lunam, Bulletproof Games, Reflex Gaming, Spribe, Gamomat, Arcadem, CandleBets, Atmosfera Live, TrueLab Games, Spinza , Spearhead Studios, Bang Bang Games, Bad Dingo, Copacabana Games, SlotMill, Vivo Gaming, Onlyplay, Bombay Live, Oryx Gaming, Gaming Corps, Nucleus Gaming, Games Inc., Leap Gaming, Gamebeat, Livespins, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Provision Gaming, Retro Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, STHLMGAMING, InOut, PatePlay, Games Lab, Silverback Gaming, Barbara Bang, Clawbuster, Electric Elephant, Bet2tech, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming.
SpinsUp Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from SpinsUp Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on SpinsUp Casino bonuses for additional information about this casino's offers.
Read more
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(63)
Payment methods (63)
Withdrawal limits
per month
$20,000
per week
$5,000
per day
$2,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(5)
All website languages
EnglishFrenchGermanItalianNorwegian
English customer support
All languages
(5)
All customer support languages
EnglishFrenchGermanItalianNorwegian
English live chat
All languages
(5)
All livechat languages
EnglishFrenchGermanItalianNorwegian
Game providers
Show all
(148)
Game providers (148)
CASINO SCREENSHOTS
Positives
Multiple currencies in one account
Huge selection of game providers
Live chat support is available 24/7
Negatives
Many restricted countries
Young casino
Interesting facts
Live chat support uses the auto-translate feature for some languages
Browse all bonuses offered by SpinsUp Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(9)
User reviews of SpinsUp Casino
This is a place to share experience with SpinsUp Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I've been playing at this casino for several days now and I'm enjoying both the games and the Italian staff who are always willing to help me.
Sto giocando a questo casino da parecchi giorni e mi sto trovando bene sia a livello di giochi sia con personale italiano sempre disposto a darmi una mano.
So far this casino has been fun , good selection of games . Verification was fast and simple . I am just waiting for my first withdrawl . They said usually a few hours up to 72 … I am 12 hours in and nothing yet . So hopefully it goes through . I will come back and update if anything changes . But for now so far this casino has been good aside from slow withdrawals .
I was told withdrawl limits are as follows by there staff 3000$ a day 15000 a week 35000 a month Hope this is helpful .
Good game selection
Friendly support staff
Slow withdrawal times
SpinsUp Casino
Dear n5gr9nm5y2,
Thank you for sharing your experience! We're glad to hear you're enjoying the game selection and that the verification process was quick and simple.
As for the withdrawal, I understand that waiting for your withdrawal can be a bit frustrating.
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system. Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
For clarification, the withdrawal limits are actually as follows:
$3,000 CAD per day $7,500 CAD per week $30,000 CAD per month
Your feedback is greatly appreciated, and if you have any other questions or need assistance, you can always contact us at vip@spinsup.com. Thanks again, and we hope you continue to enjoy your time with us!
Hello everyone, I would like to describe my experiences with the casino here.....the welcome bonus is nice, but as soon as you win something, the crap starts...verification is almost impossible, no information about successful verification and withdrawal times are like the moon...if you want to deposit quickly and wait forever for your withdrawal, this is the right place for you...but in the end everyone has to decide for themselves...not for me
Hallo zusammen, ich möchte hier mal meine Erlebnisse mit dem Casino schildern.....der Willkommensbonus ist ganz nett, aber sobald man etwas gewonnen hat, beginnt der Mist...Verifikation fast unmöglich, keine Info über erfolgreiche Verifikation und Auszahlungsdauer wie hinterm Mond...wer schnell einzahlen will und ewig auf seine Auszahlung warten will, ist hier genau richtig...muss aber im Endeffekt jeder selber wissen...nichts für mich
nothing
nichts
Payout time like behind the moon
Auszahlungsdauer wie hinterm Mond
The money won seems to be on its way by carrier pigeon
Das gewonnene Geld scheint per Brieftaube unterwegs zu sein
SpinsUp Casino
Dear SvenSchn
Thank you for sharing your feedback. We’re sorry to hear about your experience and want to address your concerns.
Firstly, we’re glad you appreciated the welcome bonus. However, we understand that timely withdrawals are crucial, and we apologize if the process didn’t meet your expectations. Our team is continuously working to improve the verification and payout processes to ensure they are as smooth and quick as possible.
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
We would appreciate the opportunity to assist you further. Please reach out to us at vip@spinsup.com your account details, and we’ll do our best to resolve the issues you’ve encountered.
Your satisfaction is important to us, and we hope to restore your confidence in our services.
I cannot understand the negative reviews, I deposited €240 and won €15,000, unfortunately I lost €5,000 again because I continued playing and was unsure due to the reviews whether the money would be paid out to me.
After exactly 72 hours, my first payout (you can only withdraw €2,000 per day, €5,000 per week and €20,000 per month) of €2,000 was paid out immediately.
In my opinion, the machines work very well, the verification was quick and easy and the customer service is very friendly.
I will only play there from now on and can recommend the casino to everyone!
Ich kann die negativen Bewertungen nicht verstehen, ich habe 240€ eingezahlt und 15.000€ gewonnen, leider habe ich 5000€ wieder verloren, weil ich weiter gespielt habe und aufgrund der Rezessionen unsicher war ob wir mir das Geld ausgezahlt wird.
Nach genau 72 Stunden wurde meine erste Auszahlung (man kann nur 2000€ am Tag, 5000€ pro Woche und 20.000€ im Monat auszahlen) von 2000€ per sofort ausgezahlt.
Meiner Meinung nach geben die Automaten sehr gut, die Verifizierung ging unkompliziert und schnell und der Kundenservice ist sehr freundlich.
Ich werde nur noch dort spielen und kann das Casino auch jedem empfehlen!
Good profits
Gute Gewinne
Friendly contact
Freundlicher Kontakt
Fast verification
Schnelle Verifizierung
Payment
Auszahlung
SpinsUp Casino
Dear katharinamauel,
Thank you so much for sharing your positive experience! We're thrilled to hear that you enjoyed your time playing with us and that our games, customer service, and verification process met your expectations.
We're glad your payouts were processed smoothly and that you found our withdrawal limits clear and manageable. It's always exciting to hear about big wins like yours, and we appreciate your trust in continuing to play with us.
If you ever have any questions or need assistance in the future, don't hesitate to reach out to our friendly customer support team. We look forward to welcoming you back for more fun and success!
This is one of the worst casinos out there, the RTP is ridiculously low, it takes forever to get through to anyone on the online chat and they don’t have the ability to do anything.
They do not close your account when asked , they create delays and ask the same questions trying to keep you playing. They say they haven’t received your emails and blatantly lie , these are very underhand tactics. You have to be crazy to continue to play at this casino when you have literally thousands to choose from.
You will not win anything here, the games pay out small amounts after many, many spins. The game quality is very mediocre.
I would recommend you stay away and find somewhere else.
Customer Service
Low RTP
Games
SpinsUp Casino
Hey Jakey135,Thank you for taking the time to share your thoughts and feedback with us. We’re sorry to hear that your recent experience at our casino was not as enjoyable as you had hoped.We understand that not winning can be frustrating, and we truly want all our players to have a fun and positive experience. Please know that our games are designed to be fair and entertaining, and we comply with all regulations to ensure a fair gaming environment.All our games operate on a random number generator (RNG) system to ensure complete randomness and fairness. This system is carefully maintained and regularly reviewed to uphold industry standards and ensure every player has a fair chance of winning.We strive to provide a positive experience for all our players, and it is never our intention to create any delays or to mislead our customers. If you could please provide us with more details about your situation, such as specific interactions you had, we would be happy to investigate further and resolve this matter promptly.Our team at vip@spinsup.com is ready to assist you promptly and address your concerns to your satisfaction. Warm regards, The Spinsup Team
Avoid at all costs. NOT LICENSED BY CEG. Operating illegally providing services to Australian players. Don't follow their own Responsible Gaming Terms. When you ask them to close your account, they offer cashback instead to keep you playing. Withdrawals are delayed so you cancel and keep playing. Send through verification docs, they tell you you're verified, but you still have a red exclamation against your verification status. Ask for them to refund your deposits, and they disable your account and no longer response to emails. RTP gets turned down to the point you deposit $2000 without getting a single decent win. AUSTRALIANS BEWARE!!! They have also received numerous warnings from the ACMA about them breaching Australian Law but continue to do so knowing they face no recourse. They will continue to rip Australians off so DO NOT PLAY HERE.
Overall, its a good casino with lots of games, they treat you well.
Regular Contact, good number of free spins as a VIP and cashback
No issues with adding
Verification was easy
a little slow to respond at time
No Live chat
SpinsUp Casino
Hey Gary,
Thank you for your feedback!
We're thrilled to hear that you enjoy our casino and the perks of being a VIP member. We're glad the verification process was smooth for you, and we appreciate your patience with our response times. We're here to assist you anytime, so please feel free to reach out via live chat or email whenever you need help. We're always working to improve our services, so your feedback is invaluable.
Many providers, difficult withdrawals, because it takes days just to hold on not to pay, it does not pay to play in casinos like this nowadays,,many providers, fast deposits.
Muitos provedores, saques difícil ,pois demora dias só segurando pra não pagar, não compensa jogar em casinos assim hoje em dia,,muitos provedores ,depósitos rápidos.
Casino of the dama group, in the past it was a great group, it became very bad, RTP of some terrible, but this one like most of the group they roll to pay the winnings, support only rolls, email does not help only holding withdrawals, I do not recommend it
Casino do grupo dama, antigamente era um ótimo grupo,se tornou muito ruim ,RTP de alguns péssimo,mas este como a maioria do grupo enrolam para pagar os ganhos ,suporte só enrola ,email não ajuda só segurando saques ,não recomendo
Eternal withdrawals, support gets bogged down, I don't recommend it
Saques eternos ,suporte enrola muito ,não recomendo
SpinsUp Casino
Hi Caniggia2021, Thank you for your feedback. We take all customer concerns very seriously. We can see that you were contacted by your account manager and everything was explained in detail. If you feel that we've addressed your concerns, we would greatly appreciate it if you could update your review to reflect your overall experience with us. Your updated feedback would mean a lot to us and help other players understand the efforts we make to ensure a positive gaming experience. Thank you for your understanding and continued support. If you have any further questions or need assistance, do not hesitate to contact us at: vip@spinsup.com Best Regards, The SpinsUp Team
Safety Index explained
Safety Index of SpinsUp Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinsUp Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino6.8/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about SpinsUp Casino and related casinos (6)
