LOB bet Casino - The player's dissatisfied with the max bet.

Good afternoon, I think I have the right to appeal and that you can help me exercise my rights! In the Montenegrin bookmaker Lob.bet, the maximum win is 100,000 eur at their casino on the Gates of Olympus game, the largest purchase of spins is 10,000 eur, which gives a maximum win of 500,000 eur, with which I was misled that by buying spins over 2,000 eur, I can win over 2,000 eur. 100,000 eur, and such bonus purchases over 2,000 eur, I certainly have over 300,000 eur. Let me also tell you that I lost over 500,000 eur in the same bookmaker on the same game. My contact is +38268324326 if you could help me I would be grateful normally if I am entitled to it? It all happened in 2022. It should be noted that I sent them my emails that they misled me with the max. win and reduced the max. purchase of spins to 4000eur max.

Dear Srecko777,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with LOB bet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate and explain the situation more detailed? I will be waiting for your reply patiently.

Best regards,

Nick

achieve a profit of more than 100,000 eur. After my emails and claims that I was deceived, they reduced the maximum purchase of spins from 10,000 eur to 4,000 eur. This is also interesting January 22, 2022. I had a profit of 98,000 eur and when I reached 75,000 eur I asked the operator who was on the network all the time from 12:00 when I sent a message to withdraw and pay the money until 2:30 p.m. until I lost everything and he just then called and said how do you want us to pay you the money. After that move of theirs, they dragged me into all this to lose all my money and get into trouble, I lost over 500,000eur all at Lob.bet betting on this mentioned game in the past year. What's more interesting is when I was looking for a report on how much money I lost in 2022. They told me that they can't give me that information! And on the website, you can only see the last 30 days. Help me if you think I have any right to appeal, they took everything from me, I lost my money, my family, my friends, all because of their actions in not withdrawing the money I had received and not answering the message for 3 and a half hours and allowing me to buy spins with 10,000 euros

I see that you didn't get the whole message.

Good day at Lob.bet bookmaker the maximum win is 100,000eur they misled me by letting me buy bonuses of 10,000eur on the Gates of Olympus game so that I can make a win of 500,00eur. After my emails and claims that I was deceived, they reduced the maximum purchase of spins from 10,000 eur to 4,000 eur. This is also interesting January 22, 2022. I had a profit of 98,000 eur and when I reached 75,000 eur I asked the operator who was on the network all the time from 12:00 when I sent a message to withdraw and pay the money, he did not answer until 2:30 p.m. until I lost everything and he only then called and said that you want us to pay you the money. After that move of theirs, they dragged me into all this to lose all my money and get into trouble, I lost over 500,000eur all at Lob.bet betting on this mentioned game in the past year. What's more interesting is when I was looking for a report on how much money I lost in 2022. They told me that they can't give me that information! And on the website, you can only see the last 30 days. Help me if you think I have any right to appeal, they took everything from me, I lost my money, my family, my friends, all because of their actions in not withdrawing the money I had received and not answering the message for 3 and a half hours and allowing me to buy spins with 10,000 euros

Buying spins over 2000eur, I certainly have more than 300,000eur and I think and believe that those payments were not valid because I could not achieve the winnings that were guaranteed with that role.

And even this, Lob.bet betting company claimed in their emails that I could achieve a profit of more than 100,000 eur from the purchase of the mentioned spins, and if their maximum profit is limited to 100,000 eur, it should also be noted that no one has ever won more than that maximum with them. allowed gain

Good morning, I don't know if I explained my situation well, so I'll try one more time. In the Lob.Bet bookmaker, the largest possible win is 100,000 eur at their casino on the Gates of Olympus game, the largest allowed purchase of spins was 10,000 eur, which on the game itself gives a maximum possible win of 500,000 eur, which was impossible to achieve considering their limit of 100,000 eur, I believe that they deceived me by allowing me to purchase spins greater than 2000eur, because any larger purchase of spins could not achieve a possible profit greater than their maximum 100,000eur. and if they later claimed in the emails sent to me that it was possible to achieve a profit greater than the maximum that is foreseen and limited. I believe that I have been deceived and misled and that every larger purchase of spins of 2000eur should be canceled and the money invested should be returned to me for such purchases that could not achieve their maximum profit based on the invested money!

I would also like to request this, through you and your team, for every transaction and game session on the Gates Of Olympus game. From 01.01.2022. Until 01.01.2023. Because the bookmaker doesn't want to give me my transaction report!

Dear Srecko777,

Can you please advise if those high value spins were winnings spins or not? Did you win 500,000€ but the casino reduced it to 100,000€ or how can I understand that? Did you ever reach the win of 100,000€ per day or ever on your balance?

Good day, there were no winning spins, I mostly got less money than invested. I had a maximum of 98,000 eur, it is possible to have over 100,000 eur, but from more winnings. But I regret it because they misled me that I can get 500,000 eur from one purchase of spins of 10,000 eur, which would be the Max Win on the above-mentioned game! the maximum profit that exceeds 100,000 eur is their stated limit. And that's why, after my complaints to them that it is impossible to get more than 100,000 eur, no matter how much money you invest for buying spins, they reduced the maximum purchase to 4,000 eur from the 10,000 eur mentioned above.

Dear Srecko777,

Unfortunately, if the described issue did not happen and it is only theoretical, there is nothing we can do.

As you did not suffer any loss we can't proceed in complaint regarding an issue which might have happen.

It would be a much different case if your winnings would actually exceed the casino's maximum win limit but currently there is no case.

I'm sorry but we will be forced to close the complaint for the above described reason.

Please do not hesitate to contact us if you will come across any trouble with an online casino, we will gladly try to help you out.

Regards,

Nick