Hustles Casino - Player’s winnings disappeared.

Woke up logged on to my account to find it at 0 when it should be £2971, no response from customer support, if I do they say it's passed on to a different department, I would like my £2971 back

Hello Alexthesnail,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Hustles Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you have any active bonus? Is there any betting history within your casino account which you could forward to nikolas.b@casino.guru? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello,

The account is not verified (never been asked to) and there is no active bonus, will send evidence now

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick