Dear fezzamageza76,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Heaps O Wins Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Is the reason that you redeemed multiple no-deposit bonuses in a row used as justification by the casino to not pay you your winnings?
- Could you please share your communication with the casino when you attempted to solve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
Thank you very much in advance for your reply.
Best regards,
Tomas
Dear fezzamageza76,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Heaps O Wins Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Is the reason that you redeemed multiple no-deposit bonuses in a row used as justification by the casino to not pay you your winnings?
- Could you please share your communication with the casino when you attempted to solve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
Thank you very much in advance for your reply.
Best regards,
Tomas