HomeComplaintsGoxbet Casino - Casino doesn’t seem to support payments by Visa.

Goxbet Casino - Casino doesn’t seem to support payments by Visa.

Amount: €50

Goxbet Casino
Safety Index:Above average
Submitted: 09 Feb 2020 | Resolved : 14 Feb 2020
Resolved Our verdict

Case closed

RESOLVED

Case summary

4 years ago

The casino doesn’t seem to support payments by Visa. The complaint was resolved.

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4 years ago
Translation

does not support Visa as it says

Automatic translation:
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4 years ago

Dear Orietta, 

Thank you for contacting Casino Guru and bringing this issue to our attention. Have you tried to contact the casino and ask what your options are? Have they confirmed that Visa was unavailable or was it just a temporary problem?

Best regards,

Peter

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4 years ago
Translation

It doesn't seem to me ..

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Automatic translation:
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4 years ago

Was this the reply to your question why the Visa payments aren't working?

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4 years ago
Translation

Sorry Peter ... I found that the casino does not accept VISA payments.

You replied that it is not in the list of possible payments but it does not seem to me and I tried to prove it ... that's all ... I expected an answer from you .. there will probably be an explanation .. for this I had done a complaint. Anyway patience ... I won't be able to play it..paces..it's not a problem. Thank you

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4 years ago

I see your point but this is not unusual. The selection of payment methods depends very often on the country a player registered from. So eventually, Visa payments may be available, but not for players who reside in Italy. So there are two choices: you can either choose a different payment method or choose a different casino where Visa is available. Let me know if you need more help or if I can consider the case closed.

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4 years ago
Translation

Thank you so much ... yes .. closed ... I often consult your site.

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4 years ago

Thank you Orietta. I will now mark the complaint as 'resolved' in our system. Thanks for cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future.

Best regards,

Peter

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