The casino doesn’t seem to support payments by Visa. The complaint was resolved.
Dear Orietta,
Thank you for contacting Casino Guru and bringing this issue to our attention. Have you tried to contact the casino and ask what your options are? Have they confirmed that Visa was unavailable or was it just a temporary problem?
Best regards,
Peter
Sorry Peter ... I found that the casino does not accept VISA payments.
You replied that it is not in the list of possible payments but it does not seem to me and I tried to prove it ... that's all ... I expected an answer from you .. there will probably be an explanation .. for this I had done a complaint. Anyway patience ... I won't be able to play it..paces..it's not a problem. Thank you
I see your point but this is not unusual. The selection of payment methods depends very often on the country a player registered from. So eventually, Visa payments may be available, but not for players who reside in Italy. So there are two choices: you can either choose a different payment method or choose a different casino where Visa is available. Let me know if you need more help or if I can consider the case closed.