HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,023Opened962Not solved5,739Solved12,983Rejected26,339
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 35m 36s

Disputed amount: €1,500

Malina Casino - Player's withdrawal is delayed.

Malina Casino
Safety Index:Very high Submitted: 26 Dec 2024
Case opened Current status

Waiting for player to reply

6d 22h 35m 49s

Disputed amount: Mex$3,000

Playdoit Casino - Player’s withdrawal has been repeatedly canceled.

Playdoit Casino
Safety Index:Low Submitted: 26 Dec 2024
Case opened Current status

Waiting for player to reply

6d 22h 32m 10s

Disputed amount: Ł9

Ybets Casino - Player's withdrawal is delayed due to review.

Ybets Casino
Safety Index:High Submitted: 26 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 4m 32s

Disputed amount: €1,858

Celsius Casino - Player's withdrawals are being rejected.

Celsius Casino
Safety Index:Above average Submitted: 26 Dec 2024
Case opened Current status

Waiting for player to reply

6d 21h 50m 51s

Disputed amount: Ł16

CoinKings Casino - Player seeks refund for ignored time out request.

CoinKings Casino
Safety Index:High Submitted: 26 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 36m 8s

Disputed amount: €850

Bankonbet Casino - Player's withdrawals have been canceled repeatedly.

Bankonbet Casino
Safety Index:Very high Submitted: 26 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 47m 26s

Disputed amount: €300

Retro Bet Casino - Player encounters verification issues despite support confirmation.

Retro Bet Casino
Safety Index:Fresh casino Submitted: 26 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 27m 36s

Disputed amount: €600

Lucky Hunter Casino - Player's withdrawal is delayed due to verification issues.

Lucky Hunter Casino
Safety Index:Above average Submitted: 26 Dec 2024
Case opened Current status

Waiting for player to reply

6d 18h 27m 19s

Disputed amount: 5,400 INR

DaVegas Casino - Player’s account has been closed.

DaVegas Casino
Safety Index:Above average Submitted: 26 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 18h 18m 53s

Disputed amount: ৳200,000

BABU88 Casino - Player’s account has been closed.

BABU88 Casino
Safety Index:High Submitted: 26 Dec 2024
Show more complaints (+10)
Showing 1 - 10 of 46,023 complaints
1 2...4,603
Go to pageof 4,603 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news