HomeComplaintsFoxy Bingo Casino - Player’s having a negative experience with the casino.

Foxy Bingo Casino - Player’s having a negative experience with the casino.

Amount: £200,000

Foxy Bingo Casino
Safety Index:High
Submitted: 05 Feb 2023 | Case closed : 09 Mar 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

7 months ago

The player from Italy is complaining about his negative experience with the casino. We rejected the complaint because the player stopped responding.

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1 year ago

Hello ...I 'm so proud to be the first one making complaints against 'Foxy Bingo ' casino on line ..just to be sarcastic may; this casino use a software that could calculate how much you can gamble , in terms of affordable risk ...I explain you how ...this company has got many sisters sites as ' Gala bingo ' ' foxy games ' etc...

They can spy your bank account and decide how much you gonna lose ..

If you need a proof of it , I could send you all my bank transictions ..let me know please , happy to clarify the amount estimated I could lose in the next 2 years is about £ 7000.00 .

They don't care about R.T.P.or anyway nothingh they give for free to the customers ....nobodies could say the result of any single spins In any slot is really random . They are just thieves...Spilling off your money from the pockets .

People ..please stay away from any casino but especially from FOXYBINGO !!!

ANYONE HAS GOT SOME QUESTIONS COULD CONTACT ME , JUST ANSWER HERE AND I WILL BE HAPPY TO GIVE MY PRIVATE DETAILS TO TALK ABOUT .

BEST WISH !

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1 year ago

Dear Ale15,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me at tomas@casino.guru. Also, could you please clarify what the disputed amount represents in this case? (200,000GBP)

Thank you in advance for your reply.

Best regards,

Tomas

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1 year ago

Dear Ale15,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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