The player from Ireland is unable to access their account after depositing $70 two weeks ago, as they did not receive an activation email. Despite contacting chat support, they are directed to email support, which has only provided one response in the two-week period.
FairPari Casino - Player’s account access is delayed.
Amount: $70
FairPari Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for player to reply
6d 19h 7m 58s
Case summary
4 hours ago
Public
Public
15 hours ago
Deposited here 2 weeks ago..
Never got an email to activate my account - can’t login, can’t reset password.
Chat support tell me to email them as they can’t help. I’ve had one reply from email support in the 2 weeks.
They have my $70 and I can’t even access my account and they don’t respond!
Public
Public
4 hours ago
Hello scottyc,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with FairPari Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- When last time you spoke to the casino and what was it about?
- Did they block your account or there is an another reason you can't login?
Looking forward to your answer.
Regards,
Nick
scottyc has 6d 19h 7m 58s to reply
