Dear landchobbies4u,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with DuckyLuck Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Have you decided to either play your deposited funds or have you requested a refund from the casino? With what result?
- Have you requested any bonus as an alternative to bonuses you haven't received? Was your request granted?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear landchobbies4u,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with DuckyLuck Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Have you decided to either play your deposited funds or have you requested a refund from the casino? With what result?
- Have you requested any bonus as an alternative to bonuses you haven't received? Was your request granted?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas