Dafabet Casino - Player’s withdrawal has been delayed for six months.

I have a balance 11.8 Lakhs rupees in my dafabet Casino.

My withdrawal was declined 6 months ago still no response and any help from dafabet casino.

I have sent my government-issued ID card along with my Selfie already to the verification team of Dafabet many times over last 6 months.

How many times do you want me to send you my documents?

Why is there No response regarding my money.

Has there been some glitch or technical issue running with Dafabet for last 4 months?

Dafabet Casino - Not giving me my withdrawal for 4 months.

Dafabet Casino - I have money in dafabet but they are not giving my money 1180000 INR.

Please resolve my issue please help me,

* I'm playing both Casino and sports betting,

*I'm not use any bonus,

*My account is fully verified,

* Someone hacked my account so dafabet locked my account they told me they send me manually Withdrawal, but 6 months complete still no solution yet from dafabet casino.

Dear telecomkg36,

Thank you very much for submitting your complaint. I’m sorry to hear about the issues you’ve been facing with your Dafabet account.

To assist us in investigating your situation and working towards a resolution, could you please provide more information on the following:

• Can you confirm the exact date or time when your withdrawal request was initially made and declined?
• Have you received any specific communication or updates from Dafabet regarding the status of your withdrawal or account lock?
• Could you provide details about any communication you’ve had with Dafabet’s customer support regarding this issue?
• Since you mentioned your account was hacked, do you have any reference numbers or records related to this incident?

Please feel free to forward any relevant documentation or communication to petronela.k@casino.guru for further assistance.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

I'm attach all screenshots in this chat,



• 10/01/2024 withdrawal request made and declined because someone hack my account and trying to withdraw my money so I'm informed dafabet support so they close my account and declined my withdrawal.

• someone scammer change my mobile numbers and email address in my dafabet account and trying to steal my money, when I know that my account is hacked I'm already contacted support so they declined my money and close my account, since 6 months no communication from dafabet they not responding.

Dear petronela mam please invite dafabet support representative,

Thank you very much, telecomkg36, for providing all the necessary information. I will now transfer your complaint to my colleague Peter (peter.c@casino.guru) who will be at your assistance. However, I would like to warn you that it seems to be a common practice of Dafabet Casino to ignore us completely in our attempts to mediate any kind of issue. Regardless of many unresolved complaints marked "No Reaction Policy" we keep on trying.

Hello there,

Thank you telecomkg36 for providing us with all the information. I hope we'll be able to resolve this issue together.

I would now like to ask Dafabet Casino for their help in resolving this complaint. We would like to know what is the issue with the withdrawal and what can we do to help the player receive their winnings.

Thank you!

Hello telecomkg36,

Thank you for reaching out to us with this issue, we will review your complaint and revert with an update.

Don't hesitate to contact us for anything further.

Best,

Dafabet Casino

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.