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All41,200Opened885Unresolved5,389Resolved12,968Rejected21,958
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Our verdict Unjustified complaint

Bankonbet Casino - Player's proof of deposit is continually rejected.

Closed Submitted: 27 Dec 2023
Disputed amount: €1,250
Safety Index 8.3 High
Our verdict Case closed

Powbet Casino - Player unable to withdraw winnings.

Resolved Submitted: 27 Dec 2023
Disputed amount: €51
Safety Index 8.7 High
Our verdict Player stopped responding

QuickWin Casino - Player's deposit during self-exclusion is not refunded.

Closed Submitted: 27 Dec 2023
Disputed amount: €400
Safety Index 8.7 High
Our verdict Case closed

Superb Casino - Player unable to access casino website.

Resolved Submitted: 27 Dec 2023
Disputed amount: €255
Safety Index 1.8 Very low
Our verdict No reaction policy

Golden Billy Casino - Player's withdrawal fails and casino does not respond.

Unresolved Submitted: 27 Dec 2023
Black points: 284
Disputed amount: €1,500
Safety Index 6.9 Above average
Our verdict Unjustified complaint

CasinoVibes - Player seeks refund after registering despite self-exclusion on sister site.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,290
Safety Index 8.6 High
Our verdict No reaction policy

Magic Win Casino - Player still receiving unwanted emails.

Unresolved Submitted: 27 Dec 2023
Black points: 20
Disputed amount: ??
Safety Index 0.6 Very low
Our verdict Player stopped responding

JokaBet Casino - Player's deposits are not credited to account.

Closed Submitted: 27 Dec 2023
Disputed amount: £50
Safety Index 8.5 High
Our verdict Player stopped responding

LuckyBlock Casino - Player's account closed over false self-exclusion claim.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,000
Safety Index 4.4 Low
Our verdict Player stopped responding

1win Casino - Player's withdrawal is delayed and account locked.

Closed Submitted: 26 Dec 2023
Disputed amount: $500,000 COP
Safety Index 8.8 High
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