I am owed 3 different payouts , total amount of $1,795.00 from crazyluck casino.
Earliest payout pending since May 29, 2022.
Its been 4 1/2 months and counting. Ive been asked to give an "updated btc address" atleast 15 times.
I have gotten every excuse under the sun.
Worst part after being in que for 2 months waiting they tell me one day "Thanks for waiting , give us an updated BTC, its getting processed"…. so i do that… and also make a new deposit, lose it… few days goes by, I never get any payout. I ask and suddenly im back to the que. And they will let me know.
I was told over and over that it would be paid within a few days, and was being processed. Only to have the week past, and check in, and be right back to square 1.
I even had Chat agent Dean tell me and i quote, "Winning players are NOT entitled to be paid." -that was interesting. Still have the screen shots of the convo. I told him that seems to be the problem,they dont believe the owe or need to pay anyone.
Worst part I just wanna play. But also wanna know if im able win at all, I will be paid. If anyone can help I would be forever grateful!!
I am owed 3 different payouts , total amount of $1,795.00 from crazyluck casino.
Earliest payout pending since May 29, 2022.
Its been 4 1/2 months and counting. Ive been asked to give an "updated btc address" atleast 15 times.
I have gotten every excuse under the sun.
Worst part after being in que for 2 months waiting they tell me one day "Thanks for waiting , give us an updated BTC, its getting processed"…. so i do that… and also make a new deposit, lose it… few days goes by, I never get any payout. I ask and suddenly im back to the que. And they will let me know.
I was told over and over that it would be paid within a few days, and was being processed. Only to have the week past, and check in, and be right back to square 1.
I even had Chat agent Dean tell me and i quote, "Winning players are NOT entitled to be paid." -that was interesting. Still have the screen shots of the convo. I told him that seems to be the problem,they dont believe the owe or need to pay anyone.
Worst part I just wanna play. But also wanna know if im able win at all, I will be paid. If anyone can help I would be forever grateful!!