HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,025Opened934Not solved5,746Solved12,987Rejected26,358
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: 5,000 INR

Jackpot Frenzy Casino - Player's deposit has been delayed.

Jackpot Frenzy Casino
Safety Index:Above average Submitted: 18 Nov 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €500

RoyalGame Casino - Player's withdrawal is delayed.

RoyalGame Casino
Safety Index:Below average Submitted: 18 Nov 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €125

Casino Extra - Player's withdrawal has been canceled without notification.

Casino Extra
Safety Index:Above average Submitted: 18 Nov 2024
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €33

Vulkan Vegas Casino - Player’s winnings are deleted due to website issues.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 18 Nov 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €6,000

SpinCity Casino - Player’s account is closed over alleged multiple accounts.

SpinCity Casino
Safety Index:Above average Submitted: 18 Nov 2024
Case closed Our verdict

Other

Disputed amount: €5,000

Golden Panda Casino - Player seeks to reclaim money lost while on Gamstop.

Golden Panda Casino
Safety Index:Below average Submitted: 18 Nov 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 15,000 kr

WinSpirit Casino - Player's winnings have been confiscated.

WinSpirit Casino
Safety Index:High Submitted: 18 Nov 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 30,000 INR

1win Casino - Player’s winnings haven’t been received yet.

1win Casino
Safety Index:Above average Submitted: 18 Nov 2024
Case closed Our verdict

Other

Disputed amount: 3,500 INR

1win Casino - Player's funds have been delayed.

1win Casino
Safety Index:Above average Submitted: 18 Nov 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $8

Mr. O Casino - Player’s deposit has not been credited.

Mr. O Casino
Safety Index:Below average Submitted: 18 Nov 2024
Show more complaints (+10)
Showing 391 - 400 of 26,358 complaints
1...39 40 41...2,636
Go to pageof 2,636 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news