HomeComplaintsParimatch Casino IN - Player's deposit issue remains unresolved.

Parimatch Casino IN - Player's deposit issue remains unresolved.

Opened
Current status

Waiting for Casino Guru to reply

6d 23h 31m 14s

Parimatch Casino IN
Safety Index 5.8 Below average

Case summary

The player from India reports ongoing issues with depositing money to Parimatch, including a deposit made on July 14th that remains unresolved despite multiple support requests. He claims he has provided accurate information but continues to receive excuses and has had his chat closed by the support team.

Written by Tomas
Complaint Specialist
Submitted: 17 Jul 2026
Public
Public
8 hours ago

Deposit was made on 14th July ticket was already created but they have make excuses that provide correct time zone and provide correct user id but i have provided all correct and then again contacted the support team 4-5 times but they not helping me besides helping they are just closing my live chat.


They also have ripped my INR deposit too which was on 16th July 1400 INR i am attaching all the proofs and transaction hash of my Crypto and INR deposit.


Please take legal action against this fraud company.


Parimatch is fully fraud and scammer.

They haven't given my 10,00,000 INR also 6 months ago.


Totally Fraud

Take legal action against this company.


Thank you

Public
Public
39 minutes ago

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Public
Public
39 minutes ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Parimatch Casino IN.

Please allow me to ask you a few questions so I can better understand the situation.

  • Is your player's account accessible to you? Can you log in?
  • Have you made any previous successful deposits with crypto in the casino?
  • Have you provided the information to the casino support so they may investigate the issue? What assistance did the casino provide you afterward?
  • Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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28 minutes ago
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