Rated by 16 users
In this review, Vegas Hero Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Although Vegas Hero Casino scored an Above average Safety Index of 6.9, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Proceed with reading our Vegas Hero Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Vegas Hero Casino, we read and assessed Terms and Conditions of Vegas Hero Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Vegas Hero Casino is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Vegas Hero Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Vegas Hero Casino has attained an Above average Safety Index of 6.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Vegas Hero Casino to be somewhat unfair.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints directly about this casino in our database, as well as 37 complaints about other casinos related to it. Because of these complaints, we've given this casino 13,246 black points in total, out of which 12,507 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 16 user reviews given to Vegas Hero Casino, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Vegas Hero Casino is owned by Genesis Global Limited and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Vegas Hero Casino holds licenses issued by licensing authorities in these countries or regions: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission), Sweden (Spelinspektionen).
Vegas Hero Casino accepts deposits via 30 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, Giropay, InstaDebit, Trustly, PayPal, EuTeller, Diners Club, Maestro, Neosurf, American Express, AstroPay, iDebit, Transferencia bancaria local, Easy EFT, Boku, Jeton, Interac, ApplePay, Ecobanq, MiFinity, Google Pay, RuPay, eZeeWallet, Paytm.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits | Win limits |
---|---|
EUR 5,500 per week | No win limit |
EUR 22,000 per month | |
USD 5,500 per week | |
USD 22,000 per month | |
Unlimited in GBP | |
NOK 55,000 per week | |
NOK 220,000 per month | |
CAD 5,500 per week | |
CAD 22,000 per month | |
INR 440,000 per week | |
INR 1,760,000 per month | |
ZAR 82,500 per week | |
ZAR 330,000 per month |
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Vegas Hero Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
German | |||
Finnish | |||
Swedish | |||
French | |||
Norwegian |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Vegas Hero Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Vegas Hero Casino to be good.
Vegas Hero Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games.
Games from 13 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, iSoftBet, Wazdan, Relax Gaming, Skywind Group, Gamomat.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 11 bonuses from Vegas Hero Casino based on the data from our database.
Browse all bonuses offered by Vegas Hero Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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