HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44364Opened911Not solved5560Solved12523Rejected25370
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 21m 11s

Disputed amount: €1,483

NetBet Casino IT - Player's withdrawal is delayed.

NetBet Casino IT
Safety Index:Below average Submitted: 25 Oct 2024
Case opened Current status

Waiting for player to reply

6d 9h 53m 40s

Disputed amount: 2,000 ₮

Duelbits Casino - Player's account has been closed and funds confiscated.

Duelbits Casino
Safety Index:Very high Submitted: 25 Oct 2024
Case opened Current status

Waiting for casino to reply

3d 12h 22m 8s

Disputed amount: €238

Herake Casino - Player's account has been closed and funds confiscated.

Herake Casino
Safety Index:Fresh casino Submitted: 25 Oct 2024
Case opened Current status

Waiting for casino to reply

6d 10h 25m 59s

Disputed amount: Can$900

Cashed Casino - Player's withdrawal is delayed.

Cashed Casino
Safety Index:High Submitted: 25 Oct 2024
Case opened Current status

Waiting for casino to reply

4d 13h 39m 32s

Disputed amount: €30

Gamblezen Casino - Player’s deposit is not credited.

Gamblezen Casino
Safety Index:High Submitted: 25 Oct 2024
Case opened Current status

Waiting for Casino Guru to reply

1d 17h 40m 1s

Disputed amount: 197,000 RM

GoBet88 Casino - Player's winnings are delayed at the casino.

GoBet88 Casino
Safety Index:Below average Submitted: 25 Oct 2024
Case opened Current status

Waiting for casino to reply

3d 15h 22m 8s

Disputed amount: $5,117

Bonanzino Casino - Player's withdrawal request is delayed.

Bonanzino Casino
Safety Index:Fresh casino Submitted: 24 Oct 2024
Case opened Current status

Waiting for casino to reply

3d 8h 57m 22s

Disputed amount: €2,000

Spinoli Casino - Player's account closure is delayed despite self-exclusion request.

Spinoli Casino
Safety Index:Low Submitted: 24 Oct 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 56m 37s

Disputed amount: ??

Dolfwin Casino - Player’s account closure request is being ignored.

Dolfwin Casino
Safety Index:Low Submitted: 24 Oct 2024
Case opened Current status

Waiting for casino to reply

3d 7h 40m 32s

Disputed amount: €20

Casino Infinity - Player’s bonus purchase has been stalled.

Casino Infinity
Safety Index:Above average Submitted: 24 Oct 2024
Show more complaints (+10)
Showing 591 - 600 of 911 complaints
1...59 60 61...92
Go to pageof 92 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news