The player from India has his 4rabet account permanently blocked due to a verification failure linked to a technical glitch. He submitted a support email on August 16 with government IDs and deposit proofs but has received no response for over 10 days.
4raBet Casino - Player's account has been closed due to verification issues.
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Waiting for Casino Guru to reply
6d 10h 15m 8s
4raBet Casino
Safety Index 8.6 HighCase summary
Discussion
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Public
2 days ago
My 4rabet account has been permanently blocked due to a "Face Selfie Verification Failure". I performed the face selfie check, but it seems there was a technical glitch in their automated system. I have already sent an email to support@4rabet.com on 16th August 2026 with clear copies of my Government IDs (Aadhaar Card and PAN Card) along with my deposit proofs. However, I have received absolutely no response or support from the 4rabet team for over 10 days. My account UUID is 163a0a73-4491-4dcd-aff7-9dde41053876. I request the Casino Guru team to please intervene and help me get a manual verification or a chance to re-verify my identity.
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14 hours ago
Important notice:
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14 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise how long you were a player at the casino and when exactly your account was blocked?
- How did you learn about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
