Olympusbet Casino Review

The player complained about his withdrawal being delayed. In their communication, the casino claimed that the withdrawal was under review without giving any other reasons. It is unclear whether the player received their money. The complaint is currently marked unresolved.

The player from Germany had set a deposit limit of 50 euros per month but was able to deposit and lose an additional 450 euros. He had requested a refund and complained that his account had been blocked after several complaints. We had intervened and reached out to the casino regarding the player's issue. After our efforts, the casino had transferred 440 euros back to the player's account. The player had confirmed the receipt of his funds, and we had marked the complaint as 'resolved'.

The player from Argentina had his withdrawal request denied due to alleged fraud. The casino had returned his deposit but had taken back all the winnings, despite the player having adhered to all terms and conditions. The player had participated in sports betting and had passed the full KYC verification. However, we were unable to handle the complaint as it was related to sports betting, which was outside our jurisdiction. Despite this, we had offered to contact the casino on the player's behalf for more information.

The player from Ontario encountered an error message while playing a live casino game on Olympus Bet, where his $200 bet was rejected but his $100 bet was accepted, resulting in a win. However, the casino shows he lost the rejected $200 bet, contradicting his evidence. The complaint was rejected as the player stopped responding.

The player from Greece has been waiting for the approval of his withdrawal request. The casino claims to have too many pending requests. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany requested a payout of 5000€, which was processed by the casino but was returned by his bank due to the casino’s missing licenses in Germany. Despite communicating this to the casino and providing relevant documents, he has not received a satisfactory response or a refund in his casino account. Since the player confirmed the amount was returned to their casino account, we closed the complaint as resolved.

The player from Germany had requested a permanent account closure, but the casino had granted him access again where he lost an additional 50€. The Complaints Team had asked for the communication between the player and the casino regarding the account closure. Despite extending the response time twice, the player had failed to provide the requested evidence. Therefore, we were unable to proceed with further investigation and had to dismiss the complaint.

A player from Italy has a pending withdrawal of €5000 which is overdue. After multiple inquiries and mentioning personal financial urgency, the player's account was blocked. The complaint was resolved as the player got paid out.

The player from Finland can't withdraw his funds as he can't use the Jumio software for live-selfie. Instead, he has sent documents through mail. He has raised a request to withdraw his funds of 283€. The player confirmed the winnings were paid out.