JustWin9 Casino - Player's withdrawal has been rejected.

They said suspicious betting amount

I did not play with it had a 10 dollar bet and the hole screen let up with free spins symbols that spin alone paid $1500 and gave me 150 free spins when game finished i was up about 3500 to 3700

I deposited 50 dollars and my play through was not up yet so I changed game had a couple 25 , 30 ,35 dollar bets and now it was time to collect THEY GAVE ME MY 50 DOLLARS BACK AND THEN SAID WITHDRAWAL REJECTED

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please specify the name of the game you played to accumulate your winnings?
• Did you notice any unusual behaviour during your gameplay, such as frequent glitches, unusually high win amounts, an absence of losing bets, or an unusually high number of bonus rounds?
• Could you kindly forward me the communication between you and the casino’s customer support regarding the accusations made against you? My email address is veronika.f@casino.guru.
• Have you made any successful withdrawals from this casino before?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika