HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,850Opened1,076Unresolved4,817Resolved11,867Rejected20,090
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

N1 Bet Casino - Player's jackpot winnings have been confiscated.

Closed Submitted: 22 Aug 2025
Disputed amount: A$27,000
Safety Index:High
Our verdict Other

Crowngreen Casino - Player's self-exclusion request is delayed.

Closed Submitted: 22 Aug 2025
Disputed amount: C$17,148
Safety Index:Below average
Our verdict Player stopped responding

Skycrown Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 21 Aug 2025
Disputed amount: A$3,800
Safety Index:Above average
Our verdict Player stopped responding

Stake Casino US - Player lost money due to website crash.

Closed Submitted: 21 Aug 2025
Disputed amount: $5,000
Safety Index:Above average
Our verdict Player stopped responding

Topacio Casino - Player's withdrawal has been delayed.

Closed Submitted: 21 Aug 2025
Disputed amount: $11,800,000 ARS
Safety Index:Below average
Our verdict Unjustified complaint

Goldex Casino - Player’s winnings are confiscated by the casino.

Closed Submitted: 21 Aug 2025
Disputed amount: C$13,342
Safety Index:Above average
Our verdict Failed self-exclusion

Amonbet Casino - Player’s account has been closed with no response.

Unresolved Submitted: 21 Aug 2025
Black points: 805
Disputed amount: £1,200
Safety Index:Very low
Our verdict Player stopped responding

MonsterWin Casino - Player is worried about delayed winnings.

Closed Submitted: 21 Aug 2025
Disputed amount: A$3,600
Safety Index:High
Our verdict Case closed

Koru Casino - Player’s account has been closed post-withdrawal.

Resolved Submitted: 21 Aug 2025
Disputed amount: €1,550
Safety Index:Above average
Our verdict Case closed

Wild Robin Casino - Player's withdrawal process is delayed.

Resolved Submitted: 21 Aug 2025
Disputed amount: €7,000
Safety Index:Above average
Show more complaints (+10)
Showing 7,831 - 7,840 of 37,850 complaints
1...783 784 785...3,785
Go to pageof 3,785 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.