Royal Reels Casino - Player's withdrawal is delayed and unverified.

3/1/26 i submited withdrawal of $1000aud via USDT.

withdrawal is showing as completed in my transactions but my wallet has not received funds. Casino ignores my requests of providing me with the TXID for the payment to the blockchain.

i have provided crypto wallet statements showing payment not received.

casino continues to say that the payment is completed on their end but has not provided anything to prove that payment was made.

for weeks they have said it is being reviewed by payment team and ask for my patience.

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Dear player,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with Royal Reels Casino. Please, could you clarify if you have tried contacting your payment processor regarding this issue? Was it your first withdrawal from this casino? Please could you forward any relevant communication with the casino and your payment provider to [email protected]?

I hope we will be able to help you to resolve this issue as soon as possible.

Looking forward to hearing from you. 

Best regards, 

Attila