HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,035Opened757Unresolved5,594Resolved13,305Rejected22,379
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Electric Wins Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 12 Apr 2026
Black points: 136
Disputed amount: €500
Safety Index 0.1 Very low
Our verdict Player stopped responding

Bgogold Casino - Player's withdrawal has been rejected.

Closed Submitted: 12 Apr 2026
Disputed amount: $140
Safety Index 5.6 Below average
Our verdict Player stopped responding

High 5 Casino - Player's withdrawal has been delayed.

Closed Submitted: 12 Apr 2026
Disputed amount: $10,000
Safety Index 8.6 High
Our verdict Player stopped responding

Gbets Casino ZA - Player needs help with account withdrawals and deposits.

Closed Submitted: 12 Apr 2026
Disputed amount: R1,000
Safety Index 5.7 Below average
Our verdict Case closed

Flagman Casino - Player's withdrawal request is delayed.

Resolved Submitted: 12 Apr 2026
Disputed amount: $675
Safety Index 7.4 Above average
Our verdict Case closed

Lamabet Casino - Player's account has been closed and refund delayed.

Resolved Submitted: 12 Apr 2026
Disputed amount: $150
Safety Index 8.1 High
Our verdict Case closed

Pistolo Casino - Player's self-exclusion request was ignored.

Resolved Submitted: 12 Apr 2026
Disputed amount: C$10,435
Safety Index 8.0 High
Our verdict Other

Spinwinera Casino - Player faces unfair withdrawal conditions.

Closed Submitted: 12 Apr 2026
Disputed amount: 9,000 Kč
Safety Index 7.8 Above average
Our verdict Other

BK8 Casino - Player’s account is suspended, and funds are withheld.

Closed Submitted: 12 Apr 2026
Disputed amount: $600
Safety Index 8.5 High
Our verdict Delayed payment, status unknown

Rabetmx Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 12 Apr 2026
Black points: 433
Disputed amount: Mex$75,000
Safety Index 1.9 Very low
Show more complaints (+10)
Showing 4,301 - 4,310 of 42,035 complaints
1...430 431 432...4,204
Go to pageof 4,204 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.