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All42,222Opened783Unresolved5,617Resolved13,358Rejected22,464
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Our verdict Unjustified complaint

Magik Slots Casino - Player is displeased with the strict verification process in the casino.

Closed Submitted: 17 Sep 2019
Disputed amount: €188
Safety Index 3.4 Very low
Our verdict No reaction

Bonza Spins Casino - Player is displeased with the casino's Bonus T&Cs.

Unresolved Submitted: 17 Sep 2019
Black points: 80
Disputed amount: A$2,900
Safety Index 2.8 Very low
Our verdict Player stopped responding

True Blue Casino - Player is disappointed with long withdrawal process and slow customer support.

Closed Submitted: 16 Sep 2019
Disputed amount: A$300
Safety Index 7.6 Above average
Our verdict Player stopped responding

Spin996 Casino - Player is displeased with the casino's verification process. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 16 Sep 2019
Disputed amount: 6,000 RM
Safety Index 6.4 Below average
Our verdict No reaction

WPokies Casino - Player is convinced the casino owes him his winnings.

Unresolved Submitted: 14 Sep 2019
Black points: 263
Disputed amount: €500
Safety Index 1.0 Very low
Our verdict No reaction

Orca88 Casino - Player is unable to withdraw her winnings.

Unresolved Submitted: 14 Sep 2019
Black points: 41
Disputed amount: 15,000 ₱
Safety Index 6.7 Above average
Our verdict Player stopped responding

Lord Lucky Casino - Player is unable to get a refund.

Closed Submitted: 13 Sep 2019
Disputed amount: €260
Safety Index 8.0 High
Our verdict Case closed

Slotjoint Casino - Player is experiencing difficulties with the casino's verification policy.

Resolved Submitted: 13 Sep 2019
Disputed amount: C$1,300
Safety Index 8.2 High
Our verdict Justified complaint

Bonza Spins Casino - Player's withdrawal is delayed due to a long verification process.

Unresolved Submitted: 10 Sep 2019
Black points: 5,535
Disputed amount: A$50,000
Safety Index 2.8 Very low
Our verdict Insufficient evidence from player

TotoGaming Casino - Player registered in the casino to take advantage of the free spins but never received them.

Closed Submitted: 10 Sep 2019
Disputed amount: ??
Safety Index 7.1 Above average
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