OverviewBonusesUser reviews17Safety Index explainedDiscussion39Payment methods22
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
In this review, Casino Intense has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Casino Intense has a Very low Safety Index of 2.7, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Take a look at our full Casino Intense review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Casino Intense fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Casino Intense review, we carefully went through and inspected the Terms and Conditions of Casino Intense. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Casino Intense a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Casino Intense on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, Casino Intense has scored a Safety Index of 2.7, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Casino Intense T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Intense to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Casino Intense
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 10,096 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Casino Intense
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Our database has a total of 17 user reviews of Casino Intense, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Casino Intense company information and licenses
Casino Intense belongs to Tinietech Holding B.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Casino Intense has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 500 per week
No win limit
EUR 2,000 per month
USD 500 per week
USD 2,000 per month
CAD 500 per week
CAD 2,000 per month
AUD 500 per week
AUD 2,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Casino Intense.
Language
Website
Customer support
Live chat
English
Spanish
German
Italian
French
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Casino Intense, account problems, withdrawals, or other issues, it holds significant value for us. We would say Casino Intense has a good customer support based on the responses we have received during our testing.
Casino Intense casino games and slots
You can play these types of games at Casino Intense: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.
Titles supplied by 33 casino game providers are available. This includes Pragmatic Play, Betsoft Gaming, Playson, Evoplay, BGaming, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Belatra Games, Booongo (BNG), Arrow's Edge, Gaming Corps, Platipus, Fugaso, Lucky Streak, Caleta Gaming, Mancala Gaming, RTG Slots, Aviatrix, Skilrock Technologies, Spribe, Arcadem, Kalamba Games, Reevo, Mascot Gaming, Vivo Gaming, EURASIAN Gaming, Hacksaw Gaming, Ruby Play.
Casino Intense bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from Casino Intense based on the data from our database.
Note: Visit our separate page on Casino Intense bonuses to learn more about this casino's offers.
Read more
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(22)
Payment methods (22)
Withdrawal limits
per month
$2,000
per week
$500
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(5)
All website languages
EnglishFrenchGermanItalianSpanish
English customer support
All languages
(5)
All customer support languages
EnglishFrenchGermanItalianSpanish
English live chat
All languages
(5)
All livechat languages
EnglishFrenchGermanItalianSpanish
Game providers
Show all
(33)
Game providers (33)
CASINO SCREENSHOTS
Positives
Good selection of games
Bitcoin accepted
Negatives
The casino charges a fee after 4th withdrawal request within a period of 30 days
Very low monthly withdrawal limit
Not all game providers are available for all countries
Minimum withdrawal amount is 100€ (or the equivalent in any currency)
Not all payment methods are available for all countries
Browse all bonuses offered by Casino Intense, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(17)
User reviews of Casino Intense
This is a place to share experience with Casino Intense. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
.SCAM! AVOID! I honestly can't believe sites like Casino Intense still operate. I won $1200 and when I tried to withdraw half of the amount, they immediately put my account as 'under review'. I texted them, and rceived a non-answer like: 'we reserve the right to do what we want'(?!). I have a verified accounnt, don't use VPN, and had zero problems with other casinos recently. I guess it's because I won.. Update: I'm hearing that the casino has been shut down. Good riddance as far as I'm concerned
My experience was very positive as I won twice....I must say that it has a wide choice of games and has a very good team, guys who are kind and competent in their work, quick to respond and very nice, especially one "Mario" is very nice and friendly with them and with me, as well as being competent and also a great virtual friend....I give 5 stars but I give Mario 10,000⭐️⭐️⭐️
La mia esperienza è stata molto positiva dato che ho vinto per ben due volte....Devo dire che ha una vasta scelta di giochi e ha un team molto valido ragazzi gentili e competenti nel loro lavoro sino rapidi a rispondere e molto simpatici soprattutto uno di loro e con me e molto carino e simpatico "Mario"oltre ad essere competente e anche un grande amico virtuale....Io do 5 stelle ma a Mario ne do 10000⭐️⭐️⭐️
Casino Intense also offers generous bonuses and promotions, enhancing the overall gaming experience. Customer support is responsive and available 24/7, ensuring any issues are promptly addressed. While the casino lacks a wide variety of table games, its focus on slots is commendable.
DO NOT PLAY IN CURACAO (GC) GAMING LICENSED CASINOS! THEY PROTECT SCAMMED CASINOS LIKE PLAYZAX CASINO AND CASINO INTENSE!! ATTENTION! THE SERVICE SUPPORT@CASINOINTENSE.COM EMAIL DOES NOT WORK AND THE CASINO ALSO MANAGES PLAYZAX CASINO IN AFFILIATE (www.intenseaffiliates.com), USING ITS REGULAR GOVERNMENT SUB-LICENSE (GCA - MASTER LICENSE NV #365/JAZ). THE SERIOUS PROBLEM IS THAT PLAYZAX CASINO DOES NOT PAY THE WINNINGS PRESENT IN THE GAME ACCOUNTS OF ITS CUSTOMERS/PLAYERS, THUS COMMITTING A TRUE MISAPPROPRIATION!
PLEASE NOTE THE FOLLOWING: ALL THE ASSISTANCE SERVICE EMAILS RELATING TO THE VARIOUS SELECTABLE COUNTRIES DO NOT WORK AND NO ONE RESPONDS IN WRITING!! CASINO INTENSE AND PLAYZAX CASINO HAVE CHANGED MANAGEMENT, FROM STERINVEST IF BEING PART OF THE STERPLAY HOLDING LTD (BELIZE) GROUP TO TINIETECH HOLDING BV (CURACAO), WHICH NOW MAKES THE PAYMENTS INSTEAD OF STERINVEST IF IT IS KETANO HOLDING LTD (CYPRUS). THE SITE WHERE YOU CAN READ THE LICENSE IS WWW.CASINOINTENSE.COM. PLAYZAX CASINO IS ILLEGALLY WITHHOLDING 2,600.00 EUROS FROM MY GAMING ACCOUNT DESPITE I HAVE PUBLICLY COMMUNICATED THAT I WOULD MAKE THE TRANSFER, WHICH NEVER HAPPENED! LOOK IN CASE THEY SUBSEQUENTLY MADE THE CHANGE OF MANAGEMENT AND OF THE FINANCIAL OPERATOR!!
ATTENTION THIS CASINO, MANAGED BY STERINVEST SE (A SUBSIDIARY OF STERPLAY HOLDING LTD) UNDER THE SUB-LICENSE OF GC ALSO MANAGES PLAYZAX CASINO WHICH DOES NOT PAY OUT! FURTHERMORE, THE TWO EMAILS PRESENT ON THE SITE ( SUPPORT@CASINO-INTENSE.COM AND SERVICE@CASINOINTENSE.COM ) DO NOT WORK. NO ONE IN THE CHAT IS ANSWERING FOR HOURS.
NON GIOCATE NEI CASINO' CON LICENZA GAMING CURACAO (GC)! PROTEGGONO I CASINO' TRUFFALDINI COME PLAYZAX CASINO E CASINO INTENSE!! ATTENZIONE! L'EMAIL SERVIZIO@CASINOINTENSE.COM DEL SUPPORTO ASSISTENZA NON FUNZIONA ED IL CASINO GESTISCE ANCHE PLAYZAX CASINO IN AFFILIAZIONE (www.intenseaffiliates.com), SFRUTTANDO LA PROPRIA REGOLARE SUB-LICENZA GOVERNATIVA (GCA - MASTER LICENSE NV #365/JAZ). IL PROBLEMA GRAVE E' CHE PLAYZAX CASINO' NON SALDA LE VINCITE PRESENTI NEI CONTI GIOCHI DEI PROPRI CLIENTI/GIOCATORI COMMETTENDO COSI' UNA VERA E PROPRIA APPROPRIAZIONE INDEBITA!
SEGNALO QUANTO SEGUE: TUTTE LE EMAIL DEL SERVIZIO ASSISTENZA RELATIVE AI VARI PAESI SELEZIONABILI NON FUNZIONANO E NESSUNO RISPONDE PER ISCRITTO!! CASINO INTENSE E PLAYZAX CASINO HANNO CAMBIATO GESTIONE, DA STERINVEST SE FACENTE PARTE DEL GRUPPO STERPLAY HOLDING LTD (BELIZE) A TINIETECH HOLDING BV (CURACAO), CHI EFFETTUA ADESSO I PAGAMENTI AL POSTO DELLA STERINVEST SE E' LA KETANO HOLDING LTD (CIPRO). IL SITO DOVE POTER LEGGERE LA LICENZA E' WWW.CASINOINTENSE.COM. PLAYZAX CASINO STA TRATTENENDO ILLECITAMENTE DAL MIO CONTO GIOCO BEN EURO 2.600,00 NONOSTANTE ABBIA COMUNICATO PUBBLICAMENTE CHE AVREBBE EFFETTUATO IL BONIFICO, COSA MAI AVVENUTA! GUARDA CASO SUCCESSIVAMENTE HANNO EFFETTUATO IL CAMBIO DI GESTIONE E DELL'OPERATORE FINANZIARIO!!
ATTENZIONE QUESTO CASINO, GESTITO DALLA STERINVEST SE (PARTECIPATA DELLA STERPLAY HOLDING LTD) SOTTO LA SUB-LICENZA DELLA GC GESTISCE ANCHE PLAYZAX CASINO CHE NON PAGA LE VINCITE! INOLTRE LE DUE EMAIL PRESENTI SUL SITO ( SUPPORT@CASINO-INTENSE.COM E SERVIZIO@CASINOINTENSE.COM ) NON FUNZIONANO. NELLA CHAT NON RISPONDE NESSUNO PER ORE.
ONLINE ASSISTANCE DISABLED IN ALL LANGUAGES
ASSISTENZA ON LINE DISABILITATA IN TUTTE LE LINGUE
UNLAWFULLY MANAGES WITH THE SAME LICENSE AS GC ALSO PLAYZAX CASINO WHICH DOES NOT PAY WINNINGS TO CUSTOMERS
GESTISCE ILLECITAMENTE CON LA STESSA LICENZA DELLA GC ANCHE PLAYZAX CASINO CHE NON PAGA LE VINCITE AI CLIENTI
SHARES THE SAME VIP MANAGERS AS PLAYZAX CASINO
HA IN COMUNE GLI STESSI VIP MANAGER DI PLAYZAX CASINO'
SUPPORT EMAILS NOT WORKING
EMAILS DELLE ASSISTENZE NON FUNZIONANTI
MANAGEMENT CHANGE FROM STERPLAY HOLDING LTD TO TINITIECH HOLDING BV (2023)
GESTIONE PASSATA DA STERPLAY HOLDING LTD A TINITIECH HOLDING BV (2023)
PAYMENTS PROCESSED NO LONGER BY STERINVEST SE BUT BY KETANO HOLDING LTD (2023)
PAGAMENTI PROCESSATI NON PIU' DALLA STERINVEST SE MA DALLA KETANO HOLDING LTD (2023)
GAMING CURACAO (GC) PROTECTS THESE SCAM SITES
LA GAMING CURACAO (GC) PROTEGGE QUESTI SITI TRUFFALDINI
They are just cheaters, I have been waiting for my money for weeks, but nothing, they are scores and they have blocked me even there chat on the site not to mention the fake emails that I do not exist, speechless
Sono solo degli imbroglioni, sono settimane che aspetto i miei soldi, ma niente, sono spartiti e mi hanno bloccato anche là chat sul sito per non parlare delle email false che non esisto, senza parole
Very, very bad casino no one responds to emails you can only deposit money and give it away to the casino rip-off like all other online casinos only 10 times more i can only advise against you not getting your winnings either 👎👎👎👎⛔⛔⛔⛔⛔⛔
Sehr sehr schlechtes casino auf Emails wird gar nicht reagiert du kannst nur geld einzahlen u weiter an casino verschenken Abzocker wie alle anderen online casinos nur 10 mal mehr ich kann nur abraten du bekommst deine gewinne auch nicht 👎👎👎👎⛔⛔⛔⛔⛔⛔
You can't say anything positive, absolutely a rip-off
Nichts positives kann mann sagen pur absolut abzocker
Actually 0 stars, hands off this casino. They don't respond to e-mails, ignore requests to close your account and don't pay out for ages, so you keep playing and then just lose the balance.
Eigentlich 0 Sterne, Hände weg von diesem Casino. Sie reagieren nicht auf Mailanfragen, ignoieren die Bitte um Kontoschließung und zahlen ewig nicht aus, so dass man wieder weiter spielt und dann das Guthaben eben verliert.
Casino Intense
Hello Gluecksmaus, we're very sorry to hear about this. It seems that we cannot find your account based only on your username. Could you please give us your name and email, so we can help you with your issue? Thanks in advance.
MICHAELGERD
Unregistered user
• 2 years ago
No payout at all, bad casino, I'm extremely disappointed
no response to inquiries
auszahlung garnicht, schlechtes casino, bin masslos entäuscht
keine reaktion auf anfragen
Casino Intense
Hello Michaelgerd, we're very sorry to hear about this. It seems that we cannot find your account based only on your username. Could you please give us your name and email, so we can help you with your issue? Thanks in advance.
I loved that they offer a lot of bonuses, with a 20€ deposit I got several bonuses and ended up with 175€.
one of my slot machines got stuck and I talked with the support on the chat they were nice and got me my bet back quickly.
Took me a while to find how to set up my playing limits
Sometimes machines get stuck, but customer support fixed it.
UX is a bit bad for this part.
Jacek122
Unregistered user
• 3 years ago
Casino that doesnt pay! Be careful they are pending the withdrawals for 2 months. I am also waiting for my 170€ everyday contacting the chat hearing the same lies over and over. Watch out!
Mamy games
Withdrawal time
No contact VIA mail
T&C inconsistent
Safety Index explained
Safety Index of Casino Intense explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Intense. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Unfair terms and conditions
This casino limits the amount of money players can win when playing with real money (without a bonus).
Other factors
Low withdrawal limit: €2,000 / month
Complaints about Casino Intense and related casinos (51)
