1Bet Casino Review

The player from Luxembourg had had multiple withdrawal requests rejected by 1Bet, despite having provided verification documents and fulfilled their requested actions. The player noted that there were no restrictions on deposits but withdrawals were delayed with dubious reasons, which had led to a large sum of money being blocked. The player also claimed to have completed the required rollover but still couldn't withdraw his winnings. Despite our efforts to assist, the player hadn't provided sufficient information for us to investigate further. The complaint was rejected due to lack of response from the player.

The player from Austria had experienced a delay in payment even after verification and document submission. The Complaints Team had advised the player that withdrawal processes could take some time, even weeks, and had asked for additional details about the withdrawal request. However, the issue had been resolved successfully with the player confirming receipt of money in his Neteller account. The Complaints Team then marked the complaint as 'resolved' in their system.

The player from Austria had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received at that time. After a series of communication with the Complaints Team, the player had been advised to wait for at least 14 days for the withdrawal to be processed. The player had been patient and provided updates on the status of the withdrawal. After 22 days, the player confirmed that the withdrawal had been successful. The Complaints Team marked the issue as resolved and thanked the player for his cooperation.

The player from Greece claimed that the betting company was refusing to pay their winnings, cancelling all withdrawal attempts. The player confirmed that they had made a successful withdrawal in the past and passed the KYC verification. The Complaints Team attempted to gather more information about the player's previous withdrawal and its processing time but received no response. Consequently, the complaint was rejected due to lack of further information.

The player from Italy had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn't been received at that time. The Complaints Team had advised him that it was common for withdrawals to take a few days or even weeks to process, possibly due to unfinished KYC verification or a high volume of withdrawal requests. However, the player later confirmed that he had already been paid. As a result, we had marked the complaint as resolved.

The player from Italy had been facing issues with a pending withdrawal request for over two weeks. Despite having completed the KYC procedure and providing the necessary documentation, the casino had been delaying the payout. The player reported that he had been banned from the casino's chat and had experienced difficulties accessing his account. He also mentioned that the casino had been unresponsive to his attempts to contact them. We had intervened by contacting the casino to understand the reasons for the delay and to expedite the resolution process. The player's complaint was then transferred to another thread for further resolution.

The player from Italy had deposited 200 Euros via an ETH transfer but had encountered issues, with the casino blaming the payment provider. The player had sought a refund. After the player had provided the necessary evidence, the casino confirmed that the deposit should have been in order and asked the player to verify the receipt of the deposit. The player confirmed the receipt of the deposit, and we marked the complaint as resolved.

The player from Switzerland had experienced issues with a pending withdrawal from a casino since 12.09.2023. After we had reached out for additional information, the player informed us that the issue had been resolved and the payment had been made. Consequently, we had marked the complaint as 'resolved' in our system.

The player from Italy had requested a withdrawal less than two weeks prior to submitting the complaint. His money hadn't been received yet. The Complaints Team had advised the player that delays in withdrawal processing could occur due to various reasons such as KYC verification or high volume of withdrawal requests. The casino had confirmed that the player's withdrawal was in order and asked the player for confirmation of receipt. The player confirmed that he had received the money. Consequently, the issue was marked as resolved by the Complaints Team.

The player from Austria has requested a withdrawal less than two weeks prior to submitting this complaint. The player later informed us that he received his winning and this complaint was closed as resolved.

The player from Nigeria had submitted a withdrawal request less than two weeks prior to contacting us. Winnings had not been obtained up to that day. The player was accused by the casino of having duplicate accounts, which he vehemently denied. He had passed the KYC verification and claimed his winnings were from his real deposited funds. The casino, however, insisted that the player breached their terms and conditions by having multiple accounts with similar betting activity. They provided IP addresses as evidence of this. The player refuted this, demanding more concrete evidence such as the names and KYC of these alleged duplicate accounts. We had advised the player to seek help from websites that specialize in sports betting, as our team lacked the necessary insight to resolve this issue.

The player from Slovenia had experienced a delay in a withdrawal that had been processing for 6 days and a deposit using cryptocurrencies made 10 days prior that had not been credited. Despite Casino's live chat support, both issues had remained unresolved as of September 7th. After 14 days since his withdrawal request, the player had received the full amount via bank transfer. However, the issue with his crypto deposit remained. After the player and the Complaints Team had agreed to keep the complaint open until the deposit issue was resolved, the player confirmed that the missing deposit had been credited to his account. Consequently, we marked the complaint as 'resolved'.

The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. The casino stated that the player received his money. However, the player did not confirm this, so we had to reject the complaint.

The player from Brazil has withdrawal delays despite providing all necessary documentation, including a notarized ID. The casino acknowledges the delay in payment but provides no timeline. The player confirmed his winnings were paid out.

The player from Italy had requested a withdrawal less than two weeks before submitting this complaint. Their money hadn't been received at that time. The player had claimed that his account verification was completed, but the casino's finance department had been unresponsive. The casino later clarified that the player had cancelled his withdrawal and played out the money. The Complaints Team had extended the timer for the player's response, but the player had failed to respond, leading to the complaint being rejected.

The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Brazil had their account unexpectedly closed by the casino, citing suspicions of fraud. The player made multiple failed attempts to get a clear response from the casino. The player has a pending withdrawal of R$3.400,00 and active bets. We closed the complaint becasue the issue is sports-betting related.

The player from Italy has an issue with a withdrawal from 1bet casino. After winning around 850€, the casino refused the withdrawal, citing the player has multiple accounts. The casino only returned the deposit and canceled the winnings. The complaint was rejected as the player stopped responding.

The player from Denmark won 6800kr after making a second deposit and declining the bonus, but the winnings were locked due to the lost first deposit bonus issue. After trying to cancel the bonus, the winnings disappeared from the account. Now the player is unable to contact the casino or access the account.

The player from Denmark submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Portugal requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The casino later informed us that the player breached the maximum allowed bet. After reviewing the game history we came to the conclusion that the casino confiscated the player's winnings in compliance with their bonus T&Cs.

The player from Germany has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany requested a withdrawal, but it has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany has deposited money into casino account but the funds seem to be lost. The player confirmed the issue was resolved after the amount had successfully been credited to his balance. Consequently, the complaint was resolved.

The player from Austria has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy is complaining about the lengthy verification process. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Lower Saxony has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Finland is complaining about the lengthy verification process. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Italy has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Hungary has been experiencing difficulties withdrawing their funds. Subsequently, all the money was played and lost. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Germany requested a withdrawal. The withdrawal has been delayed and the player, unfortunately, lost all his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany provided all the required documents to verify his identity, but they haven't been approved. This caused a delay in processing of his withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.

The player's withdrawal is delayed due to ongoing verification. Since we didn’t receive any supporting evidence that the player has informed the casino about his gambling problem prior to start playing and all the funds have been played and lost before the account verification was completed or before we could intervene, we rejected this complaint as “unjustified”.

The player from Germany has registered with OASIS (Self-Exclusion scheme). However, the casino accepted player’s deposits. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Portugal is questioning responsible gambling tools offered by the casino. She asked for a 7-day cool-off period. Subsequently, she received a confirmation that the limit had been applied to her account, however, her access to her account was seemingly not limited in any way. She was allowed to deposit a substantial amount, which was, unfortunately, played and lost. According to the casino's statements, the cool-off period was in fact applied to the player's account, however, reportedly, the player was responsible for not using her account during this time period. This approach renders the option to set a cool-off period misleading and therefore, we believe the player's deposits made during the time period should be refunded. The casino refused to comply with our ruling. The complaint was closed as 'Unresolved'.

The player from Spain was experiencing difficulties withdrawing her winnings due to ongoing verification. Subsequently, she closed her account. After a closer examination, we ended up rejecting this complaint as unjustified.

The player 'gryzonko', from Poland, requested a withdrawal of 6262EUR. However, the casino accused him of using duplicate accounts in order 'bypass system limitations', closed his account and confiscated the whole balance . He has sent complaints to Curacao Antillephone License regulator but have not received any response back from them. There was no response received from the forum representatives either.

The player from Italy had his winnings confiscated because he cancelled the bonus before finishing the wagering requirements. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Italy had been waiting for a withdrawal of 3,100 euros since February 29th, despite having his identification and bank documents approved. No bonuses or free spins had been involved in his earnings. However, customer service had stopped responding to his inquiries. We had advised the player that withdrawal processing could take some time, potentially due to unfinished KYC verification or a high volume of withdrawal requests. The player later confirmed that the issue had been resolved and the payment had been made. We then closed the complaint in our system as 'resolved'.

The player from Russia had reported that his funds were missing from his casino account following a period of inactivity. The player had been unsure of the exact date of his last login but had confirmed it had been more than six months. The Complaints Team had informed him that the casino had a policy to charge a monthly fee or close accounts that had been inactive for 12 months. However, the player had lacked supporting evidence to confirm the status of his funds prior to the inactivity. The casino had later returned the funds to the player's account, and he was then dealing with a withdrawal issue independently. Thus, we had marked the complaint as resolved.

The player from the United Kingdom had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. The player had not made any successful withdrawals before and was unsure about their KYC verification status. Their winnings had been accumulated without an active bonus. Later, the player confirmed that the withdrawal had finally been completed. The complaint had been marked as 'resolved' in our system.