Our biggest database of online casinos is possible thanks to Barbora, as well as other Casino Analysts, who read the terms and conditions and all the fine print and gather and update the casino details, so we always have the correct information at hand. Before that, Barbora studied at the Academy of...
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Barbora P.
Author
Barbora Pallas
Casino Analyst & Complaint Specialist
Our biggest database of online casinos is possible thanks to Barbora, as well as other Casino Analysts, who read the terms and conditions and all the fine print and gather and update the casino details, so we always have the correct information at hand. Before that, Barbora studied at the Academy of...
This review is all about getting a clear picture of Win MaChance Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Our review gave Win MaChance Casino a Very low Safety Index of 2.0. This score shows serious concerns about its fairness and safety. Read on to get the full picture on Win MaChance Casino and decide if this casino is worth your time.
Fairness and safety of Win MaChance Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Win MaChance Casino, we meticulously evaluated and analyzed the Terms and Conditions of Win MaChance Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Based on our estimates or gathered data, Win MaChance Casino is a very big online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention Win MaChance Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
In our comprehensive review of all relevant aspects, Win MaChance Casino has attained a Very low Safety Index of 2.0. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Note: According to our records, Win MaChance Casino is related to 3 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Win MaChance Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Win MaChance Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Win MaChance Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Win MaChance Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 10 complaints directly about this casino in our database, as well as 26 complaints about other casinos related to it. Because of these complaints, we've given this casino 78,177 black points in total, out of which 8,065 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Win MaChance Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 5 user reviews given to Win MaChance Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Win MaChance Casino is owned by Eirian N.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
As far as we know, Win MaChance Casino does not hold any official gambling license.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 500 per week
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Win MaChance Casino in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
Italian
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Win MaChance Casino, managing your account, withdrawals, or other matters. Win MaChance Casino has a good customer support, judging by the results of our testing.
Win MaChance Casino slots and casino games
Win MaChance Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other card games, Other games, Crash games, Live baccarat, Live blackjack, Other live games, Live roulette.
Casino games from 21 game providers are offered. This includes Pragmatic Play, Evoplay, Spinomenal, Booongo (BNG), 3 Oaks Gaming, Bullshark Games, Apparat Gaming, HungryBear, SpinOn, Lucky Streak, Backseat Gaming, Ready Play Gaming, Mascot Gaming, Caleta Gaming, Triple Cherry, Vivo Gaming, Onlyplay, Hacksaw Gaming, Spribe, Fire Kirin, JDB Gaming.
Bonuses and codes offered by Win MaChance Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 3 bonuses from Win MaChance Casino:
100% up to €1,000
150% up to €500 and 100 extra spins
75% up to €1,000
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Eirian N.V.
Established
2017
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Win MaChance Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Negative
Operates without a license
Low withdrawal limit: €500 / week
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
No license
Important
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Very low withdrawal limit
This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
Max win based on deposits
Show full rule and our analysis
Casino voids gaming account balances after less than one year of account inactivity
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
Win MaChance Casino bonuses
Browse all bonuses offered by Win MaChance Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Win MaChance Casino payment methods
Currencies
USD,
CAD,
EUR
User reviews
User reviews of Win MaChance Casino
This is a place to share experience with Win MaChance Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
My experience with WinMachance Casino started off looking promising — the website is visually appealing and fairly easy to navigate. However, once I started playing and interacting with their support, the experience quickly went downhill. Customer service is slow to respond (often taking 24–48 hours), and many policies feel unclear or unfair. After dealing with inconsistent bonus rules, excessive wagering requirements, and an unreasonable ID verification process, I can confidently say I do not recommend using this platform under any circumstance.
Lots of bonuses and promotions available
Easy-to-use platform
Email support replies within 24–48 hours
Excessive wagering requirements
Inconsistent bonus rules (can’t redeem two "free cash" offers at once)
Unfair ID verification
Encourages compulsive gambling behavior and lacks compliance with fair-play and player-protection standards
No built-in responsible-gaming tools
Limits can only be requested by email or chat, which is rarely available
Horror. I’ve made a deposit of 25€ and won 500€. I can only withdraw 10 times the deposit and when I asked they told me that the rest of 250€ are lost and they can remove from my balance amyhow since I can’t do anything with them.
Withdrawal
Unfair
lighton
Unregistered user
• 3 years ago
I would like to give 0 stars. HANDS OFF! The site is an absolute scam and fraud.
I won over 10K and was only able to withdraw as much as I deposited in total. Withdrawals take up to 3 weeks. Chat is very unfriendly and just stall you. In the end I never got the money.
You have to verify yourself every 2 months and that can easily take up to 2 weeks.
Just harassment on wins.
Ich würde gerne 0 Sterne geben. FINGER WEG! Die Seite ist absoluter Scam und Betrug.
Ich habe über 10 K gewonnen und konnte insgesamt nur so viel auszahlen wie ich eingezahlt habe. Auszahlungen dauern bis zu 3 Wochen. Chat ist sehr unfreundlich und halten einen nur hin. Letztenendes habe ich das Geld nie bekommen.
Alle 2 Monate muss man sich verifzieren und das kann auch gut und gerne mal bis zu 2 Wochen dauern.
HANDS OFF this casino group (Vegasplus, Unique and of course Machance Casino): Roughly summarized: I've actually been playing in the casinos for several years, but the operator/owner/whatever may have changed in the background! Noticeable both in the bonus structure, the live chat, the game selection, etc... some major changes, which were already negative per se - but not further detrimental... What happened with my last payout, however, was beyond anything I've ever experienced online have! MADNESS 1: the casino asks for a new proof of address every 3 months --> I personally find that cheeky - however, the whole thing tops the extremely long processing time (up to 1 week)...on top of that, I kept getting the explanation that the picture was there fuzzy, etc...it then took 2.5 weeks in the end...then payment was made (1,500 euros)...after 10 long days and a number of live chat conversations with various delaying tactics, the whole money came back to mine after almost 2 weeks Casino Account --> Explanation from the live chat this time: "technical error" (whatever that may mean)...requested a new payout...after another 10 days I asked again where my money was --> explanation: "Due to my high Payout ratios (more money paid out than paid in --> SCANDAL), my payout takes longer)... in between there were always funny & absurd live chat conversations, which would probably go beyond the scope here - it went so far that I was presented with terms and conditions, which according to the live chat employee were "new" -- they said things like "non-gold members have a payout limit of 500 euros per week (the homepage itself said 1,500) --> and other similar absurdities. .. I'm really just listing the highlights here, what was going on there - after I lost my nerve at some point and threatened them with a lawyer, I was summarily banned - in all 3 casinos. But at least I got my money! In summary: Hands off this more than dubious casino! Forever long & constantly renewed account verification; Talking openly about delaying tactics because you won "too much" etc. is second-rate! If you want to actively get a headache, you are of course welcome to take a look!
HÄNDE WEG von dieser Casino Gruppe (Vegasplus, Unique und eben Machance Casino): Grob zusammengefasst: Ich spiele eigentlich schon seit mehreren Jahren in den Casinos, allerdings dürfte im Hintergrund der Betreiber/Besitzer/was auch immer gewechselt haben! Merkbar sowohl an der Bonusskruktur, dem Livechat, der Spieleauswahl usw...einige grobe Veränderungen, welche per se schon negativ aufgefallen sind - aber nicht weiter beeinträchtigen...Was bei meiner letzten Auszahlung allerdings abging war jenseits von allem was ich online je erlebt habe! WAHNSINN 1: das Casino verlangt alle 3 Monate einen erneuten Adressnachweis --> das find ich persönlich schon frech - allerdings toppt das Ganze die ewig lange Bearbeitungsdauer (bis zu 1 Woche)...obendrein bekam ich dann ständig die Erklärung, das Bild sei unscharf usw...hat dann im Endeffekt 2,5 Wochen gedauert...dann Auszahlung vorgenommen(1.500 Euro)...nach ewig langen 10 Tagen und etlichen Livechat Unterhaltungen mit diversen Hinhaltetaktiken kam nach knapp 2 Wochen das ganze Geld wieder auf meinen Casino Account --> Erklärung vom Livechat diesesmal: "technischer Fehler" (was immer das auch bedeuten mag)...neue Auszahlung beantragt...nach weiteren 10 Tagen erneut nachgefragt wo mein Geld bleibt --> Erklärung: "Aufgrund meines hohen Auszahlungsratios (mehr Geld ausgezahlt als eingezahlt --> SKANDAL), dauert meine Auszahlung länger)... dazwischen gabs immer wieder lustige & absurde Livechatunterhaltungen, welche hier vermutlich den Rahmen sprengen würden - das ging tlw soweit, dass mir AGB's präsentiert wurden, welche laut Livechat-Mitarbeiterin "neu" währen -- darin standen Dinge wie "nicht Gold Mitglieer haben ne Begrenzung auf 500 Euro Auszahlungslimit pro Woche (auf der Homepage selbst stand allerdings 1.500) --> und weitere ähnliche Absurditäten...Ich liste hier wirklich nur die Highlights auf, was da tlw abging - nachdem ich dann irgendwann die Nerven verloren hab und denen mit einem Anwalt gedroht habe, wurde ich kurzerhand gesperrt - in alle 3 Casinos. Mein Geld hab ich dadurch aber zumindest erhalten! Zusammenfassend: Hände weg von diesem mehr als unseriösen Casinos! Ewig lange & ständig erneute Kontoverifizierung; Offen von Hinhaltetaktik reden, weil man "zu viel" gewonnen hat etc ist letztklassig! Wer sich aktiv Kopfschmerzen besorgen möchte, kann aber natürlich gerne reinschauen!
many bonuses
viele Boni
ridiculous & constantly re-account verification
lächerliche & ständig erneute Kontoverifizierung
Stalling Tactics on Payouts
Hinhaltetaktik bei Auszahlungen
dishonest business practices
unseriöse Geschäftspraktiken
scenticpedro
Unregistered user
• 4 years ago
Scam , don't deposit money on it , dirty thieves
Golpe , não depositem dinheiro nisso , ladrões safados
Discussion
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