HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,003Opened899Unresolved5,759Resolved13,638Rejected22,707
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

MaxWin Casino - Player’s account has been closed for alleged fraudulent activities.

Closed Submitted: 23 May 2026
Disputed amount: $108
Safety Index 6.6 Fresh casino
Our verdict No reaction policy

Goldbet Casino - Player’s account has been closed without reason.

Unresolved Submitted: 23 May 2026
Black points: 112
Disputed amount: €380
Safety Index 4.1 Low
Our verdict Player stopped responding

Bruce Bet Casino - Player’s account has been closed.

Closed Submitted: 23 May 2026
Disputed amount: C$589
Safety Index 4.0 Low
Our verdict Uncertain case

Aladdinslot Casino - Player's withdrawal is delayed due to phone verification issues.

Unresolved Submitted: 23 May 2026
Black points: 25
Disputed amount: 731,284 лв
Safety Index 6.4 Below average
Our verdict Player stopped responding

Jetbahis Casino - Player's deposit is delayed.

Closed Submitted: 23 May 2026
Disputed amount: TL 1,000
Safety Index 8.4 High
Our verdict Player stopped responding

BillyBets Casino - Player is facing withdrawal issues.

Closed Submitted: 23 May 2026
Disputed amount: €8,414
Safety Index 7.2 Above average
Our verdict Case closed

Roby Casino - Player's account is reactivated without permission.

Resolved Submitted: 23 May 2026
Disputed amount: €1,020
Safety Index 5.7 Below average
Our verdict Player stopped responding

Betandplay Casino - Player’s winnings have been confiscated.

Closed Submitted: 23 May 2026
Disputed amount: €3,730
Safety Index 6.8 Above average
Our verdict Player stopped responding

Super Spin Casino - Player’s account closure request is ignored.

Closed Submitted: 23 May 2026
Disputed amount: €164
Safety Index 2.5 Very low
Our verdict Case closed

Asino Casino - Player's winnings have been confiscated.

Resolved Submitted: 23 May 2026
Disputed amount: €170
Safety Index 8.0 High
Show more complaints (+10)
Showing 4,011 - 4,020 of 43,003 complaints
1...401 402 403...4,301
Go to pageof 4,301 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.