Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
For this review, our independent casino review team put BillyBets Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, BillyBets Casino has a High Safety Index of 8.1, which makes it a recommendable casino for most players. Take a look at our full BillyBets Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of BillyBets Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our BillyBets Casino review, we carefully went through and inspected the Terms and Conditions of BillyBets Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
According to our approximate calculation or collected information, BillyBets Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find BillyBets Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, BillyBets Casino has achieved a Safety Index of 8.1, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, BillyBets Casino is related to 17 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of BillyBets Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
BillyBets Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BillyBets Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to BillyBets Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 463 black points in total, out of which 463 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of BillyBets Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
BillyBets Casino has a Mixed User feedback score based on the 11 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
BillyBets Casino company information and licenses
BillyBets Casino has estimated annual revenues higher than $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
To the best of our knowledge, BillyBets Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 6,000 per day
NOK 84,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 11,200 per month
HUF 200,000 per day
HUF 2,800,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 450,000 per day
CLP 6,300,000 per month
CZK 12,000 per day
CZK 168,000 per month
INR 45,000 per day
INR 630,000 per month
MXN 10,000 per day
MXN 140,000 per month
NZD 900 per day
NZD 12,600 per month
PEN 2,000 per day
PEN 28,000 per month
PLN 2,500 per day
PLN 35,000 per month
ZAR 10,000 per day
ZAR 140,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at BillyBets Casino.
Language
Website
Customer support
Live chat
Slovak
24/7
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
Greek
24/7
French
24/7
Polish
24/7
Norwegian
24/7
Slovenian
24/7
Hungarian
24/7
Turkish
24/7
Arabic
24/7
Hindi
24/7
Croatian
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at BillyBets Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of BillyBets Casino to be average.
Slots and casino games at BillyBets Casino
You can play these types of games at BillyBets Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 116 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, SA Gaming, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Betgames, FBM Digital Systems., Digitain, Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, NetGaming, OneTouch, Kiron Interactive, Galaxsys, Revolver Gaming, OnAir Entertainment, Reevo, PLAYHUB, Mascot Gaming, Amusnet, PlayPearls, Givme Games, Ela Games, 100HP Gaming, Skywind Group, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Imagine Live, 3 Oaks Gaming, CT Interactive, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Tequity, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Penguin King, VoltEnt, Ortiz, Gamebeat, Kajot, Hölle games, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, PatePlay, RakeRocket, EGT Digital, Barbara Bang, Clawbuster, Rogue Gaming, Solidicon, Hacksaw Gaming, Ruby Play.
Bonuses and codes offered by BillyBets Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 1 bonus from BillyBets Casino:
100% up to $500 and 200 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Established
2024
Estimated annual revenues
> $20,000,000
Casino Bonuses
BillyBets Casino bonuses
Browse all bonuses offered by BillyBets Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of BillyBets Casino
This is a place to share experience with BillyBets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I made a withdrawal on March 14th, and it's now March 20th, and I'm still waiting. I contacted support, and they just keep saying to wait while it's being processed. Customer service is nonexistent; they're never available 24/7 in Spanish. I'll keep waiting to see what happens, but this casino is terrible. Besides, I didn't like that they limit sports betting; I could only deposit between approximately $5 and $20. I'll never use it again; it's useless, it's garbage.
Realice un retiro el día 14 de marzo y ya estamos a 20 de marzo y sigo esperando me comunico a soporte y solo dicen que espere que se está procesando y también la atención al cliente es nula nunca están las 24 horas disponibles en español seguiré esperando haber que pasa pero muy mal casino aparte que no me gusto por qué te limitan las apuestas deportivas solo podía meter de aproximadamente 5 dólares a 20 jamás lo usaré no sirve es basura
My withdrawal request was submitted 6 days ago on March 14th, and today, March 20th, they tell me to keep waiting. It's frustrating, especially when there are casinos where withdrawals are instant.
Mi retiro ya han pasado 6 días desde que lo solicite fue el 14 de marzo y hoy a 20 de marzo me dicen que siga esperando es frustrante habiendo casinos que los retiros son instantáneos
Customer service in Spanish is not always available 24 hours a day; it's practically nonexistent.
La atención al cliente en español no siempre está disponible las 24 horas muy nula
My sports betting is limited; I can only bet a maximum of approximately 300 MXN or 15 euros.
Me limitan las apuestas deportivas solo podía apostar máximo aproximadamente 300 mxn o 15 euros
Deposit many times, lost all. One withdrawal what takes almost week to get.
I ask closure what casino domt wanna do. Email not work at all. Chat support promise its happen soon. Now i wait one week to closure and make already complaint about it. Lets hope casino guru can help.
I’m the guy who actually reads the entire Privacy Policy before ticking the "I agree" box, so I approached BillyBets with a healthy dose of "don't trust anyone." Honestly? It’s not bad. Seriously though, the site runs on a secure framework and the PAGCOR license—while not as prestigious as Malta—means there is actually some oversight here. I mean, I’m not gonna lie, being a brand-new site from 2024 usually makes my skin crawl because there’s no historical data on payout reliability. Anyway, here’s the kicker.
The encryption is legit.
Basically, I ran a quick check on their certificates and everything is up to date, which is more than I can say for some "legacy" sites. Kinda weird but I actually appreciate their strict KYC process. Yeah, it’s a pain to upload your ID, but it proves they aren't just a fly-by-night operation looking to launder cash, you know?
But wait, the withdrawal limits.
Ugh, this part always bugs me. For a platform that claims to be "pro-player," those initial limits are pretty low. If you’re worried about liquidity and being able to pull your funds in one go, you might find it frustrating. No kidding.
I joined this casino because Casino Guru gave a high rating, I have listed the reasons above for my negative experience. I have now emailed them 7 times to request account closure and my account remains open. I have given them the reasons for account closure request and I have declined bonus incentives to stay
I made a deposit, played and won prizes, to my surprise I requested a withdrawal and it put me under review, suddenly my account has disappeared and they tell me that my account has been cancelled without any right to my winnings and without any explanation, that it is a decision of the administrators without giving me any reason. YOU ARE SCAMMERS, NOT AT ALL RECOMMENDED, I am not the only person this has happened to, I demand an explanation and they don't give it to me, when I made the deposit you did let me access. My new email is ( )
Hice un depósito,jugué y he obtenido premios,cual es mi sorpresa que solicito retirar y me pone en revisión,de pronto mi cuenta ha desaparecido y me dicen k mi cuenta la han cancelada sin derecho a mís ganancias y sin ninguna explicacion,que es una decisión de los administradores sin darme ningún motivo.SOIS UNOS ESTAFADORES,PARA NADA RECOMENDABLE,no soy la única persona que le ha pasado,exijo una explicación y no me la dan,cuando hice el depósito si me dejasteis acceder.Mi nuevo correo es (jnan1967@gmail.com)
They don't pay the prizes
No pagan los premios
They cancel accounts and keep your money
Cancelan cuentas y se quedan tú dinero
They don't give explanations
No dan explicaciones
They are scammers
Son estafadores
They do not have a contact telephone number
No tienen teléfono de contacto
BillyBets Casino
Dear jnan1967,
Thank you for your message and for bringing your concerns to our attention.
After a thorough review of your account, we would like to inform you that it has been permanently closed as per the decision of our administration.
Please be assured that all winnings present on your balance at the time of closure have been fully paid out to your registered payment method. Our finance team has confirmed the successful completion of the transaction.
We understand that this decision may cause inconvenience, and we appreciate your understanding in this matter. If you have any questions regarding the closure or the payments made, our support team will be happy to assist you via cs@billybets.com or live chat.
I have been waiting for the withdraw for 16 days... On October 20th I wrote on live chat, they told that my account had just been verified and the payment would be made 3 days after verification. 3 days later there was no payment, then I wrote on live chat again. They were told that my account was verified yesterday, i.e. on Thursday, not on Monday when I received the message earlier... So the payment should be 3 days after verification from Thursday. Today is next Thursday, a week has passed and the only message I received was to wait for an email response...Ive been waiting for it for almost 48 hours now.
-support
payments
im paid after 20 days
BillyBets Casino
Dear 666yuhas666,
Thanks for your review.
Please be advised that your withdrawal was delayed pending full verification of your account. We are pleased to inform you that the transaction has now been successfully processed on our end. Any further delays will depend on the provider and may take up to 5 business days to complete. Should any additional delays occur, please do not hesitate to reach out to us via live chat or by email at cs@billybets.com.
I lost at least 700 euros in their casino, and I had a withdrawal of 350EUR for 1 week it was pending, they canceled it and told me it was a technical error, I asked them to complete it with priority and they said it will be their fault that I will have to wait again 3 working days. Also there is no security, I asked them for 4 days either via chat or email to close my account and they didn't do it. SCAM AWAY!
Έχασα τουλάχιστον 700 ευρώ στο καζίνο τους, και είχα μια ανάληψη 350EUR για 1 εβδομάδα ήταν σε εκκρεμότητα, μου την ακύρωσαν και μου είπαν από τεχνικό σφάλμα, τους ζήτησα να την ολοκληρώσουν με προτεραιότητα και μου είπαν θα χρειαστεί για δικό τους λάθος να περιμένω πάλι 3 εργάσιμες ημέρες. Επίσης δεν υπάρχει ασφάλεια τους ζητούσα 4 μέρες είτε μέσω chat είτε μέσω email να μου κλείσουν τον λογαριασμό και δεν το έκαναν. ΑΠΑΤΗ ΜΑΚΡΙΑ!
BillyBets Casino
Dear themasterakias,
Thank you for sharing your experience with us. We take all reviews seriously and are committed to providing a transparent and smooth experience for all our players.
Unfortunately, your upload has been canceled due to a technical issue. Our team is actively working to resolve the issue and we are committed to ensuring this does not happen again. Our finance department processes withdrawals within three business days, once all conditions and checks have been completed. If your withdrawal is pending longer than expected, we encourage you to contact our support team directly for assistance.
Our commitment to responsible gambling is directly related to our customer service policy. Your decision to close your account is a top priority for us. We want to assure you that once we received your request, your account was immediately closed.
Thank you again for your feedback and we wish you all the best!
With best regards, BillyBets Casino
Αγαπητέ themasterakias,
Σας ευχαριστούμε που μοιραστήκατε την εμπειρία σας μαζί μας. Λαμβάνουμε σοβαρά υπόψη όλες τις κριτικές και δεσμευόμαστε να παρέχουμε μια διαφανή και ομαλή εμπειρία για όλους τους παίκτες μας.
Δυστυχώς, η ανάληψή σας ακυρώθηκε λόγω τεχνικού προβλήματος. Η ομάδα μας εργάζεται ενεργά για την επίλυση του προβλήματος και δεσμευόμαστε να διασφαλίσουμε ότι αυτό δεν θα ξανασυμβεί. Το οικονομικό μας τμήμα επεξεργάζεται τις αναλήψεις εντός τριών εργάσιμων ημερών, εφόσον έχουν ολοκληρωθεί όλες οι προϋποθέσεις και οι έλεγχοι. Εάν η ανάληψή σας εκκρεμεί περισσότερο από το αναμενόμενο, σας ενθαρρύνουμε να επικοινωνήσετε απευθείας με την ομάδα υποστήριξής μας για βοήθεια.
Η δέσμευσή μας για υπεύθυνο τζόγο σχετίζεται άμεσα με την πολιτική εξυπηρέτησης πελατών. Η απόφασή σας να κλείσετε τον λογαριασμό σας αποτελεί ύψιστη προτεραιότητα για εμάς. Θέλουμε να σας διαβεβαιώσουμε ότι, μόλις λάβαμε το αίτημά σας, ο λογαριασμός σας έκλεισε αμέσως.
Σας ευχαριστούμε και πάλι για τα σχόλιά σας και σας ευχόμαστε ό,τι καλύτερο!
My experience with this online site is very bad, i was Not More than 10 days playing there and after i deposit 30 Euro and gave me 15 Euro Bonus i manage to make about 100 Euro Balance, then i had a Pop up message that i won 10 FREE games in an other slot (10 games x 0.1= 1 Euro), with nö other Information for this 10 free games i went to play them and after i finished they Took All my Balance because they said you cant combine this Bonus with the 15 Euro that we gave you with deposit so we are ging to steal all your Balance, for me is a BIG NO for this site, they have rules to destroy your Day, stay away from there
BillyBets Casino
Dear Pitsidimos,
Thank you for your feedback and for sharing your experience on our website.
We would like to emphasize and draw your attention to the following paragraph of our terms and conditions "This bonus cannot be combined with other bonuses (promotions) at the same time. If you activate another bonus or claim free spins while having an active bonus, the currently active bonus and any corresponding winnings will be automatically removed."
Thank you once again for your feedback. We really value our customers and strive to provide a positive experience for all players and your comments help us to do that.
As my first experience it was recommended by a streamer and I can say that it is a fantastic casino with several providers and a nice website
Σαν πρωτη εμπειρια μου το συστηνε ενα streamer και μπορω να πω πως ειναι ενα φανταστατικο καζινο με αρκετους παροχους και ωραιος ιστοτοπος
fantastic website
φανταστικος ιστοτοπος
quick identification
γρηγορη ταυτοποιηση
BillyBets Casino
Dear foukariaris,
Thank you very much for your positive feedback!
We are delighted to hear that your first experience at our casino was fantastic and that you enjoyed the variety of providers and our website. We really appreciate you choosing us and hope to continue to provide you with the best gaming experience possible.
If you ever need help or have any suggestions, please don't hesitate to contact us.
With best regards, BillyBets Casino
Αγαπητέ foukariaris,
Σας ευχαριστούμε πολύ για τα θετικά σας σχόλια!
Είμαστε ενθουσιασμένοι που ακούμε ότι η πρώτη σας εμπειρία στο καζίνο μας ήταν φανταστική και ότι σας άρεσε η ποικιλία των παρόχων και η ιστοσελίδα μας. Εκτιμούμε πραγματικά ότι μας επιλέξατε και ελπίζουμε να συνεχίσουμε να σας παρέχουμε την καλύτερη δυνατή εμπειρία παιχνιδιού.
Αν ποτέ χρειαστείτε βοήθεια ή έχετε οποιεσδήποτε προτάσεις, μη διστάσετε να επικοινωνήσετε μαζί μας.
Sorry, I think it's very bad, the RTP is tiring, as is the game, despite the good selection of games, it's unfortunately difficult to play, it hangs constantly and is constantly updating, so tiring all in all, I can't say anything about the payout, the RTP is just too bad for that. Conclusion: I don't recommend it.
Sorry ,ich finde es sehr schlecht,RTP ermüdend sowie das Spielen,trotz guter spielauswahl,ist es leider schwierig zu spielen,hängt kontinuierlich sowie dadurch ständiges aktualisieren, sowas von ermüdend im ganzen,über auszahlung kann ich nichts sagen ,dafür ist die RTP einfach zu schlecht. Fazit :von meiner Seite aus nicht zu empfehlen.
BillyBets Casino
Dear shanty13,
Thank you for your feedback!
It's a pity that you were dissatisfied with the services we offer. We are constantly working to improve our platform and games and your comments are very important to us. We hope you will have a better experience in the future!
If you ever need help or have any suggestions, please do not hesitate to contact us.
Best regards, BillyBets Casino
Sehr geehrter shanty13,
Vielen Dank für Ihr Feedback!
Es ist schade, dass Sie mit den von uns angebotenen Dienstleistungen unzufrieden waren. Wir arbeiten ständig daran, unsere Plattform und Spiele zu verbessern, und Ihre Kommentare sind uns sehr wichtig. Wir hoffen, dass Sie in Zukunft eine bessere Erfahrung machen werden!
Sollten Sie jemals Hilfe benötigen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren.
Mit besten Grüßen, BillyBets Casino
Safety Index explained
Safety Index of BillyBets Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BillyBets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index