HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,003Opened899Unresolved5,759Resolved13,638Rejected22,707
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Golisimo Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 23 May 2026
Disputed amount: €800
Safety Index 7.4 Above average
Our verdict No reaction

Bet Cleo Casino - Player's withdrawal is delayed and pending.

Unresolved Submitted: 23 May 2026
Black points: 146
Disputed amount: £350
Safety Index 3.6 Low
Our verdict Case closed

24Casino - Player's withdrawal has been delayed and account closed.

Resolved Submitted: 23 May 2026
Disputed amount: $400,000 CLP
Safety Index 8.7 High
Our verdict No reaction

Parimatch.com Casino - Player's withdrawal is delayed due to account restriction.

Unresolved Submitted: 23 May 2026
Black points: 604
Disputed amount: $1,311
Safety Index 6.2 Below average
Our verdict Player stopped responding

PlayiO Casino - Player’s withdrawal is restricted by confusing terms.

Closed Submitted: 23 May 2026
Disputed amount: €550
Safety Index 8.0 High
Our verdict Player stopped responding

Vegas Hero Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 23 May 2026
Disputed amount: €500
Safety Index 5.5 Below average
Our verdict Unjustified complaint

Lolly Spins Casino - Player's account is closed with winnings confiscated.

Closed Submitted: 23 May 2026
Disputed amount: €297
Safety Index 7.8 Above average
Our verdict Player stopped responding

Panda Zino Casino - Player cannot access account after winnings.

Closed Submitted: 23 May 2026
Disputed amount: £400
Safety Index 1.5 Very low
Our verdict Other

Casinozer - Player’s account is closed and funds are confiscated.

Closed Submitted: 23 May 2026
Disputed amount: €1,213
Safety Index 8.5 High
Our verdict Player stopped responding

Kyngs Casino - Player’s deposit is delayed.

Closed Submitted: 23 May 2026
Disputed amount: €20
Safety Index 7.1 Above average
Show more complaints (+10)
Showing 4,001 - 4,010 of 43,003 complaints
1...400 401 402...4,301
Go to pageof 4,301 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.