24Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. 24Casino has a High Safety Index of 8.1, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our 24Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – 24Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of 24Casino, we meticulously evaluated and analyzed the Terms and Conditions of 24Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Based on our estimates or gathered data, 24Casino is a small to medium-sized online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, 24Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in 24Casino having a Safety Index of 8.1, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of 24Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of 24Casino during our review.
24Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
24Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 5 player reviews of 24Casino so far. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of 24Casino
24Casino is in the ownership of Dama N.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
24Casino holds licenses issued by licensing authorities in these geographic areas: Curaçao (Curaçao Gaming Control Board), Estonia.
Withdrawal limits, win limits, and payment method options
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 50,000 per week
No win limit
EUR 150,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at 24Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
German
Finnish
Italian
French
Arabic
Norwegian
Estonian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at 24Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of 24Casino as good.
Casino games and slots available at 24Casino
24Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 80 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Habanero, Booming Games, Tom Horn, High 5 Games, Relax Gaming, Bullshark Games, Jelly, AceRun, Swintt, SpinOn, Backseat Gaming, LIVE Solutions, Boomerang Studios, Bulletproof Games, Reflex Gaming, ElCasino (TVBET), Spribe, Gamomat, Kiron Interactive, Arcadem, Atmosfera Live, Reevo, Bang Bang Games, Bad Dingo, SlotMill, Four Leaf Gaming, Amusnet (EGT), Reel Play, Oryx Gaming, Atomic Slot Lab, Leap Gaming, TVBet, Hot Rise Games, OctoPlay, Absolute Live Gaming (alg), Fugaso, HungryBear, Iconic21 (BETER Live), Gamevy, AvatarUX, Peter & Sons, Fazi, Blue Guru Games, 3 Oaks Gaming, Kalamba Games, Golden Hero, Popiplay, Reel Web (Playtech), Games Lab, Golden Rock Studios, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Tornado Games, Ka Gaming.
24Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 5 bonuses from 24Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to 24Casino bonuses.
Browse all bonuses offered by 24Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(5)
User reviews of 24Casino
This is a place to share experience with 24Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Hi guys. You are obviously on here reading reviews and deciding what online casino you will sign up to. Well, you don’t need to look any further. 24casino is a fantastic casino. Everything about it is a level above anything else I have played at, and I’m knocking around online casinos for quite a number of years now, so I am speaking from experience. This is a great, great cas. The game selection is great, withdrawals are as close to instant as you will get, both e-wallet and card. Verification is simple and straightforward, no tricks or having to jump through hoops to verify yourself. Online support is gas, friendly and competent, and available 24/7. And if you’re lucky enough , when you get VIP status, you may get Jane as your VIP Manager. A truly wonderful person, completely dedicated to her work and her clients. Always helpful, supportive and generous. A real credit to herself and 24casino. Any, to finish up, 24 casino is one of the best, if not the best casino out there. Sign up, play, win, you will not be disappointed.
Account is frozen for no reason. After submitting several documents, the verification is repeatedly postponed even though there is currently an active bonus on the account. I am being deliberately kept waiting so that the bonus and my money are canceled. Absolutely not to be recommended and completely dubious.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
Account wird ohne Grund eingefroren. Nach einreichen von mehreren Unterlagen wird die Verifikation immer wieder nach hinten verschoben obwohl derzeit ein aktiver Bonus auf dem Account ist. Ich werde absichtlich hingehalten damit der Bonus und mein Geld gecancelt wird. Absolut nicht weiterzuempfehlen und komplett unseriös.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
Fast payout.
Schnelle Auszahlung.
Very large selection of games
Sehr große Spielauswahl
Chat is directly accessible
Chat ist direkt ansprechbar
Finance Department needs up to 22 hours to respond.
Finance Department braucht bis zu 22 Stunden um zu antworten.
Account is frozen while active bonus is still on the account
Account wird eingefroren währen aktiver Bonus noch auf dem Konto ist
Safety Index explained
Safety Index of 24Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 24Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
