Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
24Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Our review gave 24Casino a High Safety Index of 8.7. You can feel confident about its fairness and safety. Read our 24Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – 24Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of 24Casino, we meticulously evaluated and analyzed the Terms and Conditions of 24Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
24Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, 24Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in 24Casino having a Safety Index of 8.7, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of 24Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of 24Casino during our review.
24Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
24Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 9 user reviews of 24Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of 24Casino
24Casino is in the ownership of Dama N.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
24Casino holds licenses issued by licensing authorities in these geographic areas: Curaçao (Curaçao Gaming Authority), Estonia, Comoros (Anjouan Gaming).
Withdrawal limits, win limits, and payment method options
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 50,000 per week
No win limit
EUR 150,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at 24Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
German
24/7
Finnish
24/7
Italian
French
Arabic
Norwegian
24/7
Estonian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at 24Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, 24Casino has an average customer support.
Casino games and slots available at 24Casino
24Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 73 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Booming Games, Tom Horn, High 5 Games, Relax Gaming, Bullshark Games, Lucky Games, Jelly, AceRun, Swintt, SpinOn, Trusty Gaming, Backseat Gaming, Bulletproof Games, Boomerang Studios, Reflex Gaming, Ace Roll, ElCasino (TVBET), Spribe, Gamomat, Bitpunch, NowNow Gaming, Bang Bang Games, SlotMill, Four Leaf Gaming, Amusnet, Reel Play, Oryx Gaming, Nucleus Gaming, VoltEnt, Gamebeat, TVBet, Octoplay, Fugaso, HungryBear, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Fazi, Kitsune Studios, 3 Oaks Gaming, Kalamba Games, Popiplay, Games Global, 4ThePlayer, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Speedy Tomatoes, Tornado Games, Ka Gaming.
Bonuses and codes offered by 24Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
At present, there are 5 bonuses from 24Casino in our database, including:
24 FREE SPINS on Wild Clusters
100% up to $500 and 150 extra spins
100% up to $1,000 and 50 extra spins
100% up to $500 and 50 extra spins
100% up to $1,000 and 100 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Dama N.V.
Operator
Dama N.V.
Established
2024
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 24Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Positive
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
This is a place to share experience with 24Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Actually, I really enjoyed being a loyal player at 24Casino.
However, a few days ago there was an experience that disappointed me so much that I no longer want to play there.
I received €16.57 in cashback from the weekly cashback. This cashback came from my net losses. I was "very lucky" and won €400, which I then wanted to withdraw.
After almost 30 hours, my €400 withdrawal was rejected, and my winnings were confiscated. I was left with €165.7 (10x the original cashback). I was then able to withdraw this successfully.
After canceling my first withdrawal of €400, I was informed that I had violated the bonus terms and conditions. However, I wasn't informed of this beforehand. Not on the website, nor in the Telegram group. Not even, as is common with other casinos, was the "excess amount" removed after completing the wagering requirements.
I remained in good faith that I was entitled to the €400 winnings.
Of course, I'm very disappointed with this approach, and frankly, I find these cashback conditions unfair. If you've already suffered losses, you should at least have the opportunity to win back your losses with this cashback. In the end, it's still a game of chance, and whether you win is decided by chance and luck.
I find the way the casino treated me unfair and unacceptable. Ultimately, I decided I don't want to play there anymore. The competition offers much fairer conditions.
The terms and conditions state that the casino can change its terms and conditions at any time or make exceptions, but this was not the case for me.
Eigentlich war ich sehr gerne treuer Spieler bei 24Casino.
Allerdings gab es vor einigen Tag ein Erlebnis, welches mich so dermaßen enttäuscht hat, dass ich nicht länger dort spielen möchte.
Ich habe bei dem wöchentlichen Cashback ein Cashback in Höhe von 16,57€ erhalten. Dieser Cashback stammt aus meinen Nettoverlusten. Ich hatte das "große Glück" und habe 400€ gewonnen und wollte diese anschließend auszahlen.
Nach knapp 30 Stunden wurde meine Auszahlung in höhe von 400€ abgelehnt und mir wurden die Gewinne beschlagnahmt und ich behielt 165,7€ (10x des ursprünglichen Cashbacks). Diese durfte ich danach erfolgreich auszahlen.
Nach der Stornierung der 1. Auszahlung in Höhe von 400€ wurde mir mitgeteilt, das ich gegen die Bonusbedingungen verstoßen habe. Dies wurde mir aber nicht vorher mitgeteilt. Nicht auf der Website, und auch nicht in der Telegram Gruppe. Nicht mal, wie bei anderen Casinos üblich wurde mir die "überschüssige Summe" entfernt nach abschließen der Umsatzanforderungen.
Ich blieb im Guten Glauben, dass mir der 400€ Gewinn zusteht.
Natürlich bin ich jetzt sehr enttäuscht von dieser vorgehensweise und ehrlich gesagt finde ich diese Bedingungen bezüglich des Cashbacks unfair. Wenn man schon vorher "Verluste" "erlitten" hat, sollte man wenigstens mit diesem Cashback die Möglichkeit kriegen, seine Verluste wieder zurück zu Gewinnen. Am Ende bleibt es Glücksspiel und ob man Gewinnt entscheidet der Zufall und das Glück.
Die Vorgehensweise, wie das Casino mich behandelt hat finde ich unfair und nicht in Ordnung. Letztlich bin ich zum Entschluss gekommen, dass ich hier nicht mehr spielen möchte. Da bietet die Konkurrenz deutlich fairere Konditionen.
In den AGB's steht das Casino könnte jederzeit ihre Bedingungen nach eigenem Willen ändern oder Ausnahmen nutzen aber dies war bei mir nicht der Fall.
I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.
Very nice and clear page. Many games to choose from. Customer service is quick to respond in chat. I had some problems I wasn't completely satisfied with, this was sorted out by customer service via email right away. They are solution-oriented and go to great lengths to make the customer happy. I must also mention fast withdrawals and the possibility of high withdrawals. I really recommend this casino and will definitely continue to play here.
Veldig fin og oversiktlig side. Mange spill å velge i. Kundeservice er raske til å svare i chat. Jeg hadde noen problemer jeg ikke var helt fornøyd med, dette ordnet kundeservice på mail med en gang. De er løsningsorienterte og strekker seg langt for å gjøre kunden fornøyd. Må også nevne raske uttak og mulighet for høye uttak. Jeg anbefaler virkelig dette casinoet og vil absolutt fortsette å spille her.
I originally had an issue withdrawing a large win at 24Casino due to a bonus violation. However, after several discussions, I was given a fair offer, which we resolved amicably.
The customer service – especially Frank – was very professional and solution-oriented. I thank you for your goodwill and the good, and above all, quick, communication.
All in all, I am satisfied with the result.
Ich hatte bei 24Casino ursprünglich ein Problem mit der Auszahlung eines größeren Gewinns aufgrund eines Bonusverstoßes. Nach einigen Gesprächen wurde mir jedoch ein faires Angebot gemacht, das wir gemeinsam einvernehmlich gelöst haben.
Der Kundenservice – insbesondere Frank – war sehr professionell und lösungsorientiert. Ich danke für die Kulanz und die gute vor allem schnelle Kommunikation.
Alles in allem bin ich mit dem Ergebnis zufrieden.
I have been playing in many casinos for years, but NONE has such fast 24-hour support as 24casino! Important if you want to pay out at 3 am, for example ;) For me, credit card withdrawals take less than an hour! The selection of games is great and also includes classics from the gaming library such as Gamomat and Novoline. The bonus offers (especially the daily free drops via Telegram channel WITHOUT DEPOSIT) are unparalleled. My undisputed favorite!!
Ich spiele seit Jahren in etlichen Casinos, aber KEINES hat so einen schnellen 24-Stunden-Support wie 24casino! Wichtig, wenn man z.B. um 3 Uhr nachts auszahlen will ;) Bei mir dauern Auszahlungen auf Kreditkarten keine Stunde! Die Spielauswahl ist super und auch Klassiker aus der Spielothek wie Gamomat und Novoline sind dabei. Die Bonusangebote (vor allem die täglichen Free Drops per Telegram-Kanal OHNE EINZAHLUNG) suchen ihresgleichen. Mein konkurrenzloser Favorit!!
super fast payouts to credit card (I don't use any other options)
super schnelle Auszahlungen auf Kreditkarte (andere Möglichkeiten verwende ich nicht)
Super fast support that is really available 24/7 and helps you immediately
Super schneller Support der wirklich 24/7 erreichbar ist und einem sofort hilft
daily Nodeposit bonus drops via Telegram channel
tägliche Nodeposit Bonusdrops per Telegramkanal
I have not had any negative experiences with 24casino so far!
Ich habe bisher keine negativen Erfahrungen oder Erlebnisse mit 24casino gemacht!
The 100% welcome bonus offered by the casino is advertised as a non-sticky bonus. Usually, when it comes to a non-sticky bonus, you first play with the deposit money and if you win, the bonus can be canceled and the money you won can be withdrawn. At this casino, you start playing FIRST with the bonus money and it MUST be wagered first before the winnings can be withdrawn. So in my opinion, this is not a traditional non-sticky bonus.
Kasinon tarjoamaa 100% tervetuliais bonusta mainostetaan non-sticky bonuksena. Yleensä non-sticky bonuksen ollessa kyseessä, ensin pelataan deposit-rahan osuudella ja voiton sattuessa bonuksen voi canceloida ja voitetut rahat voi kotiuttaa. Tällä kasinolla pelaaminen aloitetaankin ENSIN bonus-rahalla ja se TÄYTYY kierrättää ensin, ennenkuin voitot on nostettavissa. Eli mielestni kyseessä ei ole perinteinen non-sticky bonus.
Non-sticky bonus, but requires wagering the bonus money first before it can be withdrawn.
Non-sticky bonus, mutta edellyttää bonusrahan kierrätyksen ensin jotta nostettavissa.
Account is frozen for no reason. After submitting several documents, the verification is repeatedly postponed even though there is currently an active bonus on the account. I am being deliberately kept waiting so that the bonus and my money are canceled. Absolutely not to be recommended and completely dubious.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
Account wird ohne Grund eingefroren. Nach einreichen von mehreren Unterlagen wird die Verifikation immer wieder nach hinten verschoben obwohl derzeit ein aktiver Bonus auf dem Account ist. Ich werde absichtlich hingehalten damit der Bonus und mein Geld gecancelt wird. Absolut nicht weiterzuempfehlen und komplett unseriös.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
Fast payout.
Schnelle Auszahlung.
Very large selection of games
Sehr große Spielauswahl
Chat is directly accessible
Chat ist direkt ansprechbar
Finance Department needs up to 22 hours to respond.
Finance Department braucht bis zu 22 Stunden um zu antworten.
Account is frozen while active bonus is still on the account
Account wird eingefroren währen aktiver Bonus noch auf dem Konto ist
Discussion
24Casino discussion
Discuss anything related to 24Casino with other players, share your opinion, or get answers to your questions.
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