The player from Canada had requested a withdrawal of 220 TRX two weeks ago, which was subsequently canceled. He was asked to verify this with the help of the in-game stats but was unable to access them. The player was upset with the support chat's response and required assistance. The issue was resolved after verifying the correct address for the withdrawal, and the player was advised to double-check the address for future transactions.
Coins.Game Casino - Player's withdrawal has been cancelled.
Amount: Can$50
Coins.Game Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
5 months ago
