JustCasino review
Accepts players from Canada
No Deposit Bonus:
Not available
Deposit Bonus:
100% up to C$500 and 100 extra spinsBonus T&C
Important (1)
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Payment methods
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  • Interac
  • Mastercard
  • VISA
  • Payz (ecoPayz)
  • PaysafeCard
  • MuchBetter
  • Skrill
  • Neosurf
Withdrawal limits
 per month
C$42,000
 per week
C$12,000
 per day
C$6,000
Just Entertainment B.V.
SOFTSWISS
2023
> C$5,000,000
OverviewBonuses6User reviews29Safety Index explainedDiscussion55Payment methods41
Important: Win limit of $50,000 per day This casino has a win limit rule. You will not be able to win more than $50,000 per day.

JustCasino Review

Since its 2023 launch, JustCasino has quickly made its mark in the gaming world. With over 10,000+ games, an extensive live casino, and exclusive titles, I spent a few weeks exploring its offerings. Read on for my expert verdict.

Key facts about JustCasino

Feature Details
Launch year 2023
Safety Index rating 6.8
Provinces available All except Ontario
Welcome bonus 100% up to $5,000 and 400 free spins
Game count 10,000+
Providers with the most games Pragmatic Play, Games Global, BGaming
Average withdrawal speed 1–2 days

My first impressions of JustCasino

JustCasino launched in 2023 and quickly built a strong reputation with its sleek space theme, stacked game library, and generous promotions. The welcome bonus caught my eye right away with up to $5,000 in matched funds and 400 free spins. This is far more than at sites like Spinsy, Legiano, or Vegasino, all of which provide up to $750 in bonus cash.

The game library was the second feature to impress me. With over 10,000 titles from 100+ providers, it easily outpaces many Canadian casinos I've tried. For instance, even top casinos like Lemon Casino max out at around 5,400 games.

The fact that JustCasino supports both fiat currency and ten different crypto coins was another perk. Crypto is still an emerging trend in the casino world, so an ample choice is always welcome.

Unfortunately, not everything impressed me. While the platform has an above average Safety Index score of 6.8, it still has room for improvement compared with the top Canadian casinos.

This comes down to what I consider to be somewhat shady bonus terms. JustCasino may void bonuses and winnings if players use strategies like Martingale (which doesn't work long term) or place max bets on high Return to Player (RTP) percentage games to clear wagering.

Casino Guru's Safety Index takes terms like these into account since restrictive rules may lead to unfair treatment of players. The Index doesn't just look at restrictive terms, but also the fairness and transparency of the casino, its size, player complaints, and more.

JustCasino looks great and ticks pretty much all the boxes in terms of games and features. However, it still has some ground to cover when you compare its rating to those our reviews of LuckyWins (9.6) and Lemon Casino (9.8) resulted in.

Where the casino hit great heights

  • Large welcome bonus – While sites like Supabet and Legiano offer up to $750 and 200 free spins, JustCasino nails it with up to $5,000 and 400 free spins for new players.
  • Space Club and VIP Galaxy – The Space Club is open to all and offers tiered rewards, while VIP Galaxy is invite-only. Recent perks for the latter include Super Bowl and Champions League tickets, far beyond the free spins or cash prizes offered by other programs.
  • Crypto-friendly – Unlike other popular CA casinos like Spin Casino or Jackpot City, the casino supports both cryptocurrencies and traditional payment methods for flexible banking.
  • Top gaming library (10,000+ games) – JustCasino partners with 110+ leading software providers, putting it well ahead of most similar casinos, like Supabet or Spinsy, which feature 60–90+ providers.
  • Weekly promotions – Nearly every day, there is some kind of promotion, making it perfect for regular players. Many top Canadian casinos, like Jackpot City or Spin Casino, don't offer promotions anywhere near as regularly.

Where the takeoff was bumpy

  • No dedicated JustCasino app – There isn't a dedicated mobile app, so you can only access the casino through your phone's browser. Although I had a largely positive experience on my iPhone browser, I did miss the fluency of having a genuine app, which you can find at Jackpot City and Spin Casino.
  • Promotional terms and conditions issues – The casino has some concerning small print in the bonus T&Cs, which suggests it might confiscate your bonus cash if it thinks you use strategies to complete wagering requirements, like focusing on high RTP slots.
  • Slow customer support – Although the casino offers a 24/7 live chat, the casino doesn't always reply instantly. I sometimes waited up to an hour for a response, while Legiano usually responds within a few minutes.

A big welcome bonus with tricky terms

When I signed up, the welcome package immediately stood out. I was offered $5,000 in matched funds and 400 free spins across my first five deposits. That is far higher than the casino welcome bonuses at Canadian competitors like Supabet and Legiano, which go up to $750 with 200 spins, or Jackpot City at $1,600.

I found the first two deposits gave the most value. My first deposit was matched up to $500 with 100 spins, and the second was matched up to $500 with 50 spins.

The third bonus was 50% up to $1,000 with 50 spins, the fourth was 25% up to $2,000 with 100 spins, and the fifth was 20% up to $1,000 with 100 spins. To claim each bonus, I had to deposit at least $30. I did not need a bonus code for the first offer, but later ones required codes shown in the casino's promotions section.

The free spins were not credited all at once. Instead, I had to log in daily over four days to collect them, which I found slightly inconvenient. The eligible games also changed, which meant I had to check the terms each time.

Wagering requirements were 40x. This was tougher than the 30x I saw during my Lemon Casino review, but easier than the 50x at Tonybet or PlayAmo. I managed to clear them in six days, though it required a high volume of play.

My matched bonus winnings were capped at $5,000, while winnings from free spins were capped at $300. I was disappointed to see a cap on the matched bonus, since that is less common. I also found the seven-day expiry restrictive. Other casinos often give 14 to 30 days, while my review of Legiano revealed it gives 10.

There is also a high roller welcome bonus. I did not claim it, but I noted it offered 150% up to $6,000 for deposits over $500, 10% cashback for the first week, and a 60-day VIP trial. I didn't go for this one, but I appreciate JustCasino looking out for the high rollers separately.

Where the bonuses gave a boost

  • Up to $5,000 in matched bonuses – Offers one of the biggest welcome packages on the Canadian market with up to $5,000 in bonuses, which is markedly higher than sites like Supabet or Legiano, where it is up to $750.
  • Up to 400 bonus spins – Get twice as many free spins as at Spinsy or Vegasino. Bear in mind the free spins are distributed over time, meaning the offer keeps unfolding for days and weeks after you first join.
  • Minimum deposit of $30 – Lower entry point than casinos like LuckyWins at $45. This makes the casino a great choice for casual players. Just a $30 deposit will get you a total bankroll of $60 and 100 free spins. [
  • Four-part welcome package – JustCasino spreads the welcome bonus over four deposits, unlike casinos that have a single-deposit offer like Spinsy. If you're the type of player who is happy to make semi-regular deposits, JustCasino's offer makes a lot of sense.
  • Dedicated VIP welcome bonus – Most casinos, like Jackpot City or Spin Casino, don't have a specific welcome bonus for high rollers.

Where the engine stalled

  • 40x wagering requirement – Higher wagering requirements than the market average and the 35x requirement at sites like Jackpot City.
  • Short expiry window – Bonuses expire in seven days, compared to 10 days at sites like Vegasino or Supabet. The high wagering and seven-day limit made it tough to clear the bonus. The $5,000 cap is tempting but only go for the max if you're ready for heavy play in week one.

Welcome bonus overview

Feature Details
Free spins 400 free spins
Bonus amount Up to $5,000
Wagering requirements 40x
Expiry 7 days
Contribution rates Slots 100%, Roulette 25%, Video poker 5%, Poker 5%, Crash games 5%, Jackpot games 0%.
Other bonuses VIP welcome bonus, daily promotions, weekly cashback, monthly reload, crypto bonuses

Rolling bonuses and rewards

While there isn't a JustCasino no deposit bonus available, the casino has some decent ongoing promotions that I was automatically opted into as soon as I signed up. Here they are:

  • Just Cashback – Deposit $30 or more on Tuesdays or Wednesdays for a 50% reload bonus up to $500. Then get 10% of your net losses up to $1,000 as cashback, which gets credited on Thursday. I like the condensed two-day wagering period, creating a nice self-contained promo during the mid-week lull. Legiano's similar cashback bonus is worth just 15%, but with a higher max of $4,500.
  • Space Club – All players automatically join this loyalty scheme, and you climb through seven tiers, unlocking bonuses along the way. I love how the operator leans into its signature space theme, with each new tier represented by arriving on a mysterious planet floating in space. It's a cut above the usual bronze-silver-gold tiers many casinos use.
  • VIP Galaxy – This invitation-only scheme offers benefits like high limits, faster withdrawals, a dedicated account manager, VIP events, special gifts, and, as mentioned, exclusive tournaments and promotions.

Daily bonuses on repeat

There were also plenty of short-term bonuses and promotions up for grabs, which can change slightly over time. It seemed like whatever day of the week I logged in there was a specific bonus waiting to be claimed.

  • Monday Blast Off – You can choose between three matched deposit bonuses: at least $30 for 30% up to $300, at least $50 for 50% up to $500, or at least $75 for 100% up to $1,000. I liked the flexibility, since it let me pick the offer and price that fit my budget.
  • Galactic Chooseday – Every Tuesday, you pick one offer from three fiat and three crypto options. I liked the flexibility, as it let me tailor the promo to my preferences.
  • Space Spin – On Thursdays, depositing $30 (or the equivalent) will get you 33 free spins with fiat currencies or 77 free spins with crypto.
  • Power-Up Fridays – Deposit at least $30 and get 50% up to $300. The most you can claim is $300, and your bonus cash comes with the usual 40x playthrough requirements.
  • Free Spins Turbocharge – The Saturday promo gives 50 free spins for a $30 deposit. I liked that the qualifying games changed weekly, which kept things fresh for regular play.
  • Sunday Refuel – When you deposit at least $30, you'll get a 33% boost.
  • The Weekly Milky Way – Deposit $50 or more between Monday and Sunday to claim a weekly bonus up to $400. The payout scales with deposits, as $50–$99 gets $5, while $5,000 secures the full $400.
  • Moon Cycle Reload – This is a straightforward 100% reload bonus, up to $500. It's more valuable than any of the daily bonuses, but you only get it once per month.
  • Crypto Spins Quest – Get 10 free spins with every crypto deposit equivalent to $30 or more.

Expert tip: With just seven days to wager, it generally makes sense to stick with high RTP slots since they count 100%. But be careful as JustCasino may void your bonus if it thinks you're using them only to clear requirements.

Games galore: 10,000+ slots, tables, and live play

JustCasino offers a colorful variety of games inside its 10,000+ library. This puts it in the mid-size category alongside the likes of Tooniebet (10,200+). However, it trails casinos such as Supabet, Legiano, and Mafia Casino, all of which have 30,000+ real money casino games.

The scale means endless themes and features, with major providers like Pragmatic Play, BGaming, Playtech, Hacksaw Gaming, Novomatic, and Booming Games. At times, the size felt overwhelming, especially since the main menu has limited filters. More than once, I caught myself scrolling through pages without knowing what to play.

Scrolling past the generic "slots" tab, I found themed collections like "Mythology," "Wolf Games," and "Hollywood." These real money online slots series provided a whole new angle to explore. They brought a freshness to my gaming experience, though I wish they were highlighted in the main menu.

I tested popular slots like Gates of Olympus by Pragmatic and Wanted Dead or a Wild by Hacksaw Gaming. Both loaded quickly and ran smoothly, with crisp graphics. I find playing familiar games is the best way to gauge how a casino performs, and I'm happy to say they were smooth and fast to load, with crisp, vibrant graphics.

Next, I explored the many table games. The categories covered include roulette, blackjack, baccarat, and poker, each with plenty of variations. I also tried sic bo and keno, though I could only find them through the search bar.

Generally speaking, JustCasino's virtual table games stick to a classic and realistic aesthetic, without many bells and whistles. Personally, I prefer to keep the more out-there designs for slots and keep things classic when it comes to blackjack or roulette.

Where the galaxy of games impressed

  • 10,000+ games – The huge game library kept me entertained for weeks, as I was still finding new titles to try. Smaller sites like Spin, with around 1,500+ games, usually have me tap out in a week.
  • 110+ providers – Almost double the amount found at casinos like Supabet or Vegasino. Again, having such a variety really creates a sense of endless styles, variations and themes. I also liked how you can filter by provider, so you can do a deep dive on any one you choose.
  • Variety of slots – Explore thousands of classic reels, video slots, jackpots, bonus buy, Hold & Wins, and Megaways. It ticks all the boxes for what I expect from a modern casino, with all the most popular mechanics included.
  • Top live casino – With over 1,000 titles, the casino knocks casinos like Monro out of the park, which has around 400 live tables.
  • Exclusive Diamond Club games – JustCasino has a special section for exclusive games that only become available to VIP members of the Diamond Club. I didn't make it in there myself unfortunately, but it's a nice touch that gives the VIP club a premium feel.

Where the spark was missing

  • Difficult to browse – Limited categories and filters make the library challenging to explore, especially when compared to better-designed sites like Monro, which offer advanced filtering tools. Themed slot collections show real promise, but since they aren't clearly displayed, you could easily overlook them.
  • No demo mode – Unlike casinos such as PlayAmo or Jackpot City, you can't play free casino games in demo mode. This is a pity, especially for casual players or anyone learning the ropes with unfamiliar table games.

Pushing the buttons – JustCasino's top games providers

The casino's game collection is powered by over 110 software providers. To put that in perspective, many Canadian casinos, like Supabet or Spinsy, feature around 50 to 60 providers.

The leading studios that you'd expect are here, with the likes of Pragmatic Play, Games Global, BGaming, Playtech, Hacksaw Gaming, and Novomatic supplying hundreds of titles. The casino also has many lesser-known providers, including the likes of Clawbuster, Electric Elephant, InOut, and Nownow, to name a few.

Smaller game providers always provide new and exciting games to try, so I appreciated their inclusion. I also came across a singular exclusive game from BGaming, called JustCasino Wild Cash, which I recommend.

I've got nothing but positive things to say here. I loved being able to dive into familiar favorites, while also having tons of new games at my fingertips waiting to be discovered, too.

Being able to filter by provider is great too. After some testing, I realized that I really liked the minimal but realistic design of Platipus table games. This is a provider I was super familiar with before, and I wound up slowly working my way through every one of its games.

The live casino unpacked

JustCasino has over 1,000 live dealer games, covering blackjack, roulette, game shows, high-stakes games, baccarat, poker, and more. Typically, at a Canadian casino, you might find a few hundred titles, like at Monro (400), or fewer, like at Spin Casino (70), so I was more than impressed with this collection.

The live casino titles are from five top player-favorite studios: Playtech, Pragmatic Play, Absolute Live Gaming, Iconic 21, and Lucky Streak. Playtech is the main provider, supplying over 500 of its titles.

I particularly enjoyed testing out the live game shows, especially titles like Dice City and Snakes & Ladders Live, adding something fresh to the usual live casino classics. I like how the live dealers (or should I say hosts) up the energy and create an engaging experience compared with the more classic blackjack or roulette tables.

Expert tip: With 10,000+ titles, navigation can be tricky. JustCasino's filters are limited, so use the search bar to find specific games. I did this to find sic bo and teen patti, which aren't listed in the menu.

Deposit and withdraw with fiat and crypto

When making a deposit, I was happy with the diversity of options. Canadians can use popular casino payment methods such as Interac, Visa, Mastercard, MuchBetter, MiFinity, and Neosurf. All of which have a minimum deposit of $30.

I also noticed Flexepin was supported, which isn't available at the likes of Casinova or LuckyWins. Flexepin has a lower minimum deposit of $20.

The casino also offers a range of cryptocurrencies. There's also no maximum limit for crypto, whereas there is for fiat currencies. Bitcoin, BNB, Bitcoin, Dogecoin, Ethereum, Litecoin, Tron, USD Coin, USDT, and Ripple are all accepted, with low minimums.

For example, I could deposit with Bitcoin for as little as 0.0001 (around $16), which is lower than competitors like Legiano or Supabet, where the equivalent amount is $45.

My experience with depositing during my JustCasino review was straightforward, whether using a fiat or crypto method. All the same crypto methods are available for withdrawals, as well as Interac, Inpay, and MiFinity for fiat currencies.

When I tested out withdrawals, the quickest withdrawal methods were by far the cryptocurrencies. Once the team approved them, the crypto was in my wallet within seconds. Using Interac was more convenient, but it did take a few days to be processed.

Where payments rocked my world

  • Fiat & crypto supported – Unlike popular Canadian casinos like Spin Casino or Jackpot City, both fiat and crypto are available for banking.
  • Popular Canadian payment methods – Interac, MuchBetter, and Flexepin are all available, whereas plenty of popular competitors like Lemon Casino don't offer them.
  • 10 cryptocurrencies available – Offers a good range of crypto methods, higher than the industry average. Other competitors like Mafia Casino only offer three crypto choices.
  • Low minimum for crypto – Smaller amount required for crypto deposits. Bitcoin requires 0.0001 (around $16) compared to $45 at crypto casinos like Legiano or Supabet.
  • One-to-two-day withdrawals – Since crypto is available for withdrawals, processing times are faster than fiat-only competitors, such as Spin Casino or Jackpot City.

Where I was brought back down to earth

  • No debit card withdrawals – Some similar-size competitors, like LuckyWins, offer payouts through Visa and Mastercard, so check those out if you're looking to withdraw via debit card.
  • No iDebit or InstaDebit – Both are popular methods in Canada and can be found on other major casinos like LuckyWins.

How to deposit in six steps

Adding funds to your account doesn't take long. Just follow these simple steps to get your account topped up:

  1. Log in to your account – Starting off, open JustCasino on your laptop or phone, and sign in to your account.
  2. Go to "Deposit Now!" – Tap the "Deposit Now!" button to head to the cashier section. This takes you to a page with all the available Canadian payment methods.
  3. Choose a payment method – Next, pick from the list of payment methods, whether a fiat or crypto method. I found that crypto had the lowest minimums, but it might be more convenient for you to use a fiat method.
  4. Enter a deposit amount – The minimum amount varies according to the method.
  5. Provide banking information – You'll need to enter your financial information, which might include your name and address, depending on the method.
  6. Confirm your transaction – Click the yellow "Deposit" button to finalize the payment or send the funds from your wallet. That's all there is to it.

Payment limits and timeframes

Payment method Minimum deposit Withdrawal time
Free spins 400 free spins 400 free spins
Interac $30 2 to 3 days
Visa $30 -
Mastercard $30 -
MiFinity $30 1 to 2 days
Neosurf $30 -
MuchBetter $30 -
Flexepin $20 1 to 2 days
Bitcoin Cash 0.001 BCH 1 to 2 days
BNB 0.01 BNB 1 to 2 days
Bitcoin 0.0001 BTC 1 to 2 days
Dogecoin 1 DOGE 1 to 2 days
Ethereum 0.002 ETH 1 to 2 days
Litecoin 0.01 LTC 1 to 2 days
Tron 10 TRX 1 to 2 days
USD Coin 5 USDC 1 to 2 days
USDT 5 USDT 1 to 2 days
Ripple 0.001 XRP 1 to 2 days
Inpay - 2 to 3 days

Expert tip: You can deposit and play right after registering, but JustCasino requires verification before withdrawals. It's best to do this early, as mine took 36 hours after submitting ID and proof of address.

Does JustCasino play by the rules?

The casino has the essentials in place, but there's still room for improvement for its overall security. This is reflected in its Casino Guru's Safety Index, where it scores 6.8, placing it only in the top 52% of casinos we've reviewed.

This sounds fine, but not when you compare it to other Canadian casinos, like Lemon Casino, which has a score of 9.8 out of 10 (top 2%), and LuckyWins, which has a score of 9.6 (top 4%).

The main reasons for JustCasino's subpar score are some unfair terms and conditions buried in the bonus small print, along with a low win limit of $50,000 per day. We've also received 45 complaints about it. Of these, 19 were resolved and none were left unresolved. Most centred around delayed and withheld withdrawals.

Where the casino defies gravity

  • Licenced by CGA – Although less strict than other regulators, it is still a recognized gaming authority that allows JustCasino to operate legally and provides far more protection than unlicensed casinos.
  • Reputable sister sites – Other platforms owned by the same parent company, such as LuckyWins and PlayAmo, have received higher Safety Index scores.
  • iTech Labs-certified RNG – Games are certified by one of the most respected testing labs in the online casino industry.
  • Security measures in place – Sensitive data is protected through encryption, firewalls, and routine security audits.
  • Independent audits – Unlike our blacklisted casinos, JustCasino is verified by a third-party testing agency.

Where a mayday call was needed

  • Withdrawal delays – Many complaints contributing to the lower safety score are about slow approval times and withheld payouts.
  • Lack of responsible gaming resources – Only a brief page with external links, unlike detailed pages at competitors like Legiano.
  • Unfair terms and conditions – Some clauses flagged in our review, such as the possibility of confiscating bonus cash if you focus on high RTP slots, which contributed to the low Safety Index rating.
  • Lack of 2FA – This second-level of authentication protects players from fraud. It's not available at every casino, but it's a reassuring measure I like to see when logging in.

A deeper look into JustCasino's 6.8 Safety Index score

As covered, the Safety Index measures complaints and fairness of terms. It also considers operator size. It doesn't cover games, bonuses, or mobile play, so a low score doesn't mean weakness elsewhere. Let's take a look.

Ownership

Dama N.V. owns JustCasino and we estimate they have the revenue of a medium-sized casino. The company runs many leading sites, including LuckyWins and PlayAmo, both of which have earned higher Safety Index ratings. However, Dama N.V. is not without its own issues. In June 2024, the Curaçao courts initiated bankruptcy proceedings against them, after accusations of withholding winnings for German and Austrian players.

Security features

The casino's privacy policy states that encryption, firewalls, and regular security audits are in place to protect sensitive data, but that is the industry standard. Unlike sites such as LuckyWins, two-factor authentication (2FA) isn't offered.

Responsible gaming tools

When it comes to responsible gaming, a dedicated page is available that contains a brief paragraph of information and links to external organizations. We prefer Legiano's Responsible Gambling page, which goes into more detail and does a better job of explaining how you can stay safe.

Licensing

In Canada, JustCasino runs with a Curaçao Gaming Authority (CGA) license (OGL/2023/174/0082). While common offshore, it lacks the weight of local regulators like the Kahnawake Gaming Commission (KGC), which enforces stricter standards. Casinos such as Spin Casino and Jackpot City hold such a license. iGaming Ontario (iGO) approves their sites, too, as they run separate ON and Canada-wide platforms.

Third-party audits

The platform runs on software certified by iTech Labs, an independent Australian testing agency. This certification ensures that the casino's Random Number Generator (RNG) meets industry requirements for fairness.

Expert tip: Always check bonus terms before signing up. That's how I spotted the bonus rules, which lowered its Safety Index score. Skipping this step could have led to an unpleasant surprise.

How JustCasino measures up on mobile

There isn't an online casino app for iOS and Android, which puts it behind other Canadian casinos like Jackpot City or Spin Casino. While writing my JustCasino review, I had to use the website through its browser.

However, the website adapted well to mobile use, and everything ran exactly like the desktop version. The entire game library is available from mobile and I'm a big fan of the general design, too. It's sleek, modern, and feels like a proper high-end casino experience.

Of course, I'd prefer if there were a standalone app for sheer convenience, but as the browser site runs this smoothly, it's not a dealbreaker, and I look forward to any release.

Where my experience was out of this world

  • Optimized for mobile browsers – The website runs smoothly in-browser with no lagging or missing features.
  • Full game library – All games can be played on mobile.
  • Sleek design – The design is sophisticated and polished, offering a better mobile experience than plainer sites like Supabet or Monro.
  • Good live-streaming – Live dealer gaming is clear and high-quality, whether on data or Wi-Fi.
  • No download needed – You can access everything instantly through a browser, saving storage space on your phone.

Where there's space for improvement

  • No dedicated app – Unlike leading Canadian casinos, such as Spin Casino or Jackpot City, there isn't a dedicated app available.
  • Overwhelming library – It feels even more difficult to explore the huge collection on a smaller screen with the lack of categories and filters.

Expert tip: For mobile play, I recommend adding JustCasino to your phone's home screen as a browser shortcut. It feels like using a native app by giving you quick access, but it doesn't use up storage.

Support is there, but requires patience

The casino provides two options: live chat and email. There's also a basic FAQ section, but there's little information for players who need help.

I used the live chat first, expecting a quick response, but it didn't feel "live". It took nearly two hours for someone to reply. This is slow compared to my experiences when I carried out reviews of Vegasino and Legiano, where I received a reply in minutes.

The agent that I spoke to wasn't especially knowledgeable either as I had to push for clear answers. For non-urgent questions, email can also be used, but you'll wait longer for replies.

What left me over the moon

  • Multiple languages supported – English, German, Arabic, Norwegian, and Finnish are supported for the live chat, unlike many competitors such as LuckyWins or Monro, which only offer English.
  • Live chat is accessible – Even if responses are delayed, the chat is available as a contact option around the clock.

What felt like a black hole

  • Slow live chat – It can take an hour or more to speak to an agent, which is slower compared to top competitors like Legiano or Vegasino.
  • Basic FAQ section – Limited information available, with little depth compared to other leading casinos like Spinsy or Vegasino.

How we tested support

Support channel Response time
Live chat 1 to 2 hours
Email 5 to 6 hours
Social media N/A

How to register in four steps

Signing up was straightforward and didn't take me long. All I had to do was enter my email, date of birth, and phone number. It took me around two minutes before my account was up and running, and I'd put it on par with signing up for similar Canadian casinos.

  1. Open JustCasino – Head to the JustCasino website, making sure you are on the correct Canadian version of the site.
  2. Click "Join Now!" – Select the yellow "Join Now!" button.
  3. Enter information – You'll be asked to enter your email, create a password, and select Canada as your country and CAD as your currency. Then, you just have to provide your date of birth and phone number.
  4. Agree to terms – The final step is to read and accept the privacy policy and terms and conditions.

Strong on games, softer on safety

My experience with JustCasino was positive on the surface, but some deeper security issues hold it back from being right up there with Lemon Casino and Legiano, who are at the top of the market in terms of safety.

The welcome bonus worth up to $5,000 is a clear highlight, far ahead of most competing sites. It's more than enough to get stuck into the impressive library of over 10,000 games, which is more than the likes of Lemon (5,400+) and Spin (1,000+).

JustCasino's ongoing promotions impressed me too, with regular cashback, bonus spins, daily offers, a loyalty program, and a VIP scheme. On top of this, unlike competitors such as Jackpot City, it supports 10 cryptocurrencies as well as fiat methods.

Where the casino fell short for me was in customer support and overall security. Response times are slow, and I was concerned by the bonus terms and conditions, which suggest that bonus cash might be confiscated if you use strategies like focusing on high RTP slots.

This is why we have rated JustCasino a 6.8 out of 10 in our Casino Guru Safety Index. It's an above-average score but doesn't yet compete with the top CA casinos that have scored over 9, like Lemon Casino and LuckyWins.

About the casino

  • Owner – Dama N.V.
  • Other casinos in the same ownership group – LuckyWins, PlayAmo
  • License – Curaçao Gaming Authority (CGA)

Additional facts

  • Head office – 1670A Maisonneuve Blvd W, Montreal, QC H3H 1J6, Canada
  • Other countries the casino is available in – Argentina, Australia, Austria, Bahrain, Brazil, Chile, Croatia, Denmark, Egypt, Finland, Germany, Haiti, Iceland, Ireland, Jordan, Kazakhstan, Republic of Korea, Kuwait, Lebanon, Lesotho, Liberia, Luxembourg, Malta, Mexico, Monaco, Mongolia, Morocco, New Zealand, Norway, Amman, Papua New Guinea, Peru, Puerto Rico, Qatar, Russia, Saint Vincent and the Grenadines, Saudi Arabia, Sierra Leone, Slovenia, South Africa, Africa, Sudan, Sweden, Switzerland, Thailand, Tunisia, United Arab Emirates, Uruguay, Uzbekistan

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
100% up to C$500 and 100 extra spinsBonus T&C

Payment methods

Payment methods
Show all (41)
  • Interac
  • Mastercard
  • VISA
  • Payz (ecoPayz)
  • PaysafeCard
  • MuchBetter
  • Skrill
  • Neosurf
Withdrawal limits
 per month
C$42,000
 per week
C$12,000
 per day
C$6,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (7)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers

Show all (141)
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Casino screenshots

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Positives

  • Various responsible gaming options available
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Many restricted countries
  • Maximum daily win limitation
Casino Bonuses (6)

JustCasino bonuses

Browse all bonuses offered by JustCasino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (29)

User reviews of JustCasino

This is a place to share experience with JustCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 29 users

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• 3 months ago
Writing my review here because I see justcasino has either bought or made several positive reviews here to make them seem a reliable site to play. Keep in mind when you create an account here that they will close it if you win big. They will also shut of bonuses if they see that you are winning more than you are losing, A friend of mine won over $10000 here. Suddenly they started asking for more identification and more documents. This process took approximately 2 MONTHS. He burned more than half of it in the process. This tactic from the casino is extremely unethical, they stall until you lose it all. I have had my fully verified account closed because I won more than I lost, they said it was "bonus abuse". Don't play here if you are looking for a trustworthy site to put your money into.
  • Good bonunses
  • Terrible customer service
  • Accounts will be closed
• 8 months ago
I’ve played many online casinos, but Just Casino stands out in every way—variety, security, and rewards!
  • Engaging games
  • Exciting promotions
  • Quick payouts
  • Slow website
• 9 months ago
This is a casino worth playing at! The experience is seamless, and the variety of games is impressive.
  • Nice Promotion
  • Good games
• 9 months ago
Customer service was fantastic. They were quick to assist and ensured my experience was smooth and hassle-free.
  • User-friendly interface
  • little slow support
• 9 months ago
Just casino stands out because you can truly win if luck is on your side. Unlike other platforms, it feels rewarding and genuine.
  • Rewarding offers
  • Good games
  • Fast withdrawls
  • Slow website
• 9 months ago
Just Casino is simply outstanding! The variety of games keeps me entertained for hours. I’ve had amazing luck with their slots—big wins keep rolling in!
  • Innovative game features
  • Good games
  • Slow website
• 9 months ago
The experience at Just Casino is phenomenal! The graphics are top-notch, and the live dealer games make me feel like I’m in a real casino.
  • Fast processing times
  • Very good promotions
  • Fast withdrawls
  • Slow website
• 9 months ago
This platform has everything great slots, amazing bonuses, and fast payouts. I can’t ask for more!
  • fast withdrawal
  • bonuses
• 10 months ago
I would personally stay away from Dama N.V in general, they tend to let you cash out easily when you win little to nothing. As soon as your withdrawl request is over their daily limit, they will use weeks to "process" your withdrawl, after the security teams "checks" your account. I would stay away.
  • Many slots
  • Good bonuses
  • Slow withdrawl time
• 1 year ago
I received an email stating a good deposit bonus so I made a small deposit $40 then the account said disabled after taking deposit. I contacted CS who said they would look into it. I received one email saying I needed to verify my identity and answer questions. I done this immediately. No further replies.

Yes I had self excluded and didn’t realise as usually a site won’t let me log in. This site let me go all the way thru to a successful deposit 🙄 now won’t refund
  • Nil
  • Waiting for refund no reply
• 1 year ago
Slow website and I never deposited so much with nothing not even a feature so the RTP must be non existent the games are all the same nothing exciting and the customer support takes a while to get back to you
  • Nothing
  • Slow website
  • Horrible RTP never seen worse
  • Slow customer service
  • Boring games
• 1 year ago
anyone wanting to play online stay away from this casino been playing daily o it and not once cashed out lost over 50,000 aud and thenn wen. they issue bonuses they make excuses when they don’t add it worst casino i have. every experienced and i play daily online stay away !!! big fraud and liers they don’t pay out and they have no managers whenn they say on there site if u become vip u get a dedicated manger . liers
  • stay away ! scam casino
• 1 year ago
I strongly recommend JUSTCASINO as this casino has a very Good selection of games, the staff are very friendly and VIP SUPPORT are always available to assist with any queries and are just very pleasant to deal with 😃

I have had a few good wins here and have done a few withdrawals and never had any issues whatsoever 😊

I HONESTLY can’t fault anything with them and really have just had the most wonderful experience with this casino 😃

I highly recommend JUSTCASINO and promise you, you will be happy you joined with them, Best of Luck 🤞
  • Great Casino 🎰
  • Fast Withdrawals
  • Great Bonus’s
  • Friendly Staff
  • Good selection of Games
• 1 year ago
Never done a casino review before because I have never experienced not being able to cash out. However, justcasino is a scum site where they reject every withdrawal I did saying I didn’t add a country code, I have done a 1000 withdrawals before and there has never been a issue. When I tried to do a crypto withdrawal since they don’t know how to cash out to bank, they said I had to do a new bank withdrawal. I think they are stalling withdrawals as long as possible so players cancel the cashout’s and lose their money. It was only once I made the threat to write a negative review that they actually realised they had to let the withdrawal go through. The only positives was the verification was fast and casino games felt real.
  • Verification is fast
  • Impossible to withdraw
  • Slow withdrawals
  • Bad customer support
• 1 year ago
This casino cheated me today friday the told me i can recive 50% if i deposit 30 eur witch i did and used the bonus code the gave me but no bonus when i ask chat they could not help me , this casino tell you that you are going to recive this and that bonus if you deposit after you deposit no bonus beware
  • nothing
  • Beware the tell you that you will recvie bonus and give you bonus codes not working only to make you deposit
• 1 year ago
I would definitely rate Just Casino one of the best out there. I have been a player now for probably 2-3 years. They have fantastic bonuses and promotions. The customer support team is always quick and very helpful.
  • Great Free Bonuses
  • Great Promotions
• 1 year ago
I have never experienced such an uncomplicated verification and payout. From now on I would only like to thank the casino and you
  • Fast payout
  • Quick and easy verification
  • Hop side
  • Nothing
• 1 year ago
I added a bonus code which didn't load and waited an hour for support before giving up. Site was also slow. I won't be playing here again.
  • Pfft
• 1 year ago
Not bad casino, but my in opinion, the % of winnings could be higher.
  • Fast support
  • There are many games
  • Normally interfасe
  • No mobile app
  • I win less here
• 2 years ago
The site is very nicely designed, I used the 150% exclusive bonus with a deposit of €80. In the end I was able to pay out €3000. The verification was very quick. The payout took around 48 hours. Once it was canceled due to an error, but then processed again about 5 hours later. But actually had some very nice and good hits there! I can only recommend

8 months later, payouts now take much longer. I hope they change that. But money comes 100%
  • High RTP had lots of good hits
  • Quick verification
  • Nice support
  • Payout was canceled once, apparently due to an error.
  • Withdrawals are never processed within 24 hours
• 2 years ago
Another great casino in my book. Fast service, fast smooth verification. RTP seems good and lots of great promotions happening here.
Highly recommend them.
  • Smooth withdrawals
  • Smooth deposits
  • Great support
  • Tons of bonuses and rewards
• 2 years ago
this casino will rip you off
very sneaky, not transparent, quick to take yr deposit but you try getting your winnings if yr actually able to win, slowly but surely they make it very difficult to withdraw winnings keeping you tied tightly by over the top active bonuses. yes they will match yr first deposit but rest assured it is only their monetary input matching yours that will claim all subsequent winnings, your equal share invested deposit has no claim to winnings only just casinos match deposit does, it is not until you have dwindled away over 80-90 % of your new client winnings that they will allow you a meagre part of your winnings to withdraw..
it does not matter that you made the same deposit into yr account as they did with their so called match bonus, fair play would place withdraw restrictions upon any matched bonus deposits of maximum 50% only, not 80-90%
how is it fair and just to devalue your own personal deposited monetary investment to a level that falls far below theirs even though matching currency is applied. My $30 nz dollars is worth only $5 nz dollars when it sits next to their welcome match bonus of $30 nz dollars
arseholes ! lining their pockets with your winnings
i hope they fall flat fast and hard
there are many other casinos out there operating under far more acceptable fair play terms and conditions with honest RTP payouts, this casino is not one of them…
dont believe me..
go ahead, throw your money in
then bravely wave it goodbye !



  • there is none
  • run and dont look back
• 2 years ago
After winning, casino requests for more and more verification documentation. One after the other until I just gave up and gambled away the winnings out of frustration.
  • Nothing
  • Purposely make it difficult to verify account
• 2 years ago
Casino is quick to take deposits, but when you want to withdraw a small win it's like pulling teeth and support is not interested in helping with the problem unfortunately at the moment it feels like it may be a scam and I'm not holding my breath on receiving my deposit, however I will update my review if anything changes
  • Good selection of games.
  • Pay id
  • So far haven't been able to withdraw funds
  • Support is not at all interested in helping to get my withdrawal sorted.
  • Will update in a week but currently feel like I've lost my money
• 2 years ago
Terrible payout timeframes. Their site says "instant withdrawal" yet I’ve had crypto withdrawals take 1 week and currently have a bank transfer "in progress" 8 days. Hopeless
  • Game variety
  • Withdrawals
• 2 years ago
I've been playing at Just Casino for a while and I've been pleasantly surprised from the start. Lots of deposit methods, verification was very fast, withdrawals took less than 48 hours so far, support is very fast and helpful and bonuses are given every day.
• 2 years ago
This is the worst for getting your winnings. Im disabled and they asked for impossible things in photos
  • The verification is ridiculous
• 2 years ago
Sneeky rules. They allow easy set up to deposit money but have rules about the number of times you wager impossible t&cs then want all your private details including photo ID to before you can withdraw your own deposit - nothing more just what’s sitting on your account that you deposited
I think they are selling our information and can’t be trusted
  • It’s all negative
  • Cheats
  • Bamboozle you into giving up
  • Liars
  • Too many ways to keep your money before you even gMble
  • Frustrating customer service
Safety Index explained

Safety Index of JustCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JustCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Win limit of $50,000 per day This casino has a win limit rule. You will not be able to win more than $50,000 per day.

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Use of the Martingale betting strategy may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low win limit: $50,000 / day (net win)

Complaints about JustCasino and related casinos

(183)
183All6Opened5Unresolved58Resolved114Rejected

Complaints directly about JustCasino

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Discussion

JustCasino Discussion

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