Scoring just a 3.1 on our Safety Index, Lucky Ones is in the bottom 9% of sites on Casino Guru. Despite this, it appears that players are overall pleased with the platform, with user ratings giving Lucky Ones a "Good" score.
The main reason for this high score comes from players being very pleased with the speed at which payouts are processed, easy verification, and a wide range of games and bonuses. This "Good" rating comes from 24 user reviews, and so it appears that most players are happy with the service they receive.
However, our team of experts disagrees with this. The reason lies in a range of unfair terms and conditions. Notably, a win limit capped at $50,000 and bonus-related restrictions that we find problematic. There's also a significant unresolved complaint, along with unresolved issues from related brands, which further impacted our assessment.
In relation to this, there was a very concerning case where a $42,000 withdrawal was blocked by the team by capping the payments unjustly after the wagering requirements were met. Even after our team contacted the site, they maintained their position.
Ultimately, the issues seem to arise when it comes to bigger wins, and players may fall afoul of these if they do score larger payouts.
Let's take a look at what this all means in the rest of the review.
Safety Index – Lucky Ones Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Lucky Ones Casino, we meticulously evaluated and analyzed the Terms and Conditions of Lucky Ones Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Lucky Ones Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Lucky Ones Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Lucky Ones Casino having a Safety Index of 3.1, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.
Note: Lucky Ones Casino is linked to 4 other online casinos, based on the information we've collected. The Safety Index of Lucky Ones Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Lucky Ones Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Lucky Ones Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Lucky Ones Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 13,079 black points in total, out of which 62 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Lucky Ones Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 25 user reviews of Lucky Ones Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Lucky Ones Casino
Lucky Ones Casino is in the ownership of Just Entertainment B.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Lucky Ones Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Lucky Ones Casino supports 41 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, Bitcoin (BTC), AstroPay, idebit, Siru Mobile, Bank transfer, Inpay, Bradesco, Itaú, Banco do Brasil, OXXO, Coinspaid, Voucher, MuchBetter, Rapid Transfer, Jetonbank, MiFinity, Allied Irish Banks (AIB), Interac, ING Bank, Interac e-Transfer, Bitcoin Cash (BCH), Revolut, CashtoCode, Bank of Ireland, Jeton, Ulster Bank, Tether (USDT), Cardano (ADA), Tron (TRX), Binance Coin (BNB), Litecoin (LTC), Ethereum (ETH), Ripple (XRP), Dogecoin (DOGE).
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 4,000 per day
USD 50,000 daily net win limit
EUR 8,000 per week
EUR 30,000 per month
USD 4,000 per day
USD 8,000 per week
USD 30,000 per month
NOK 40,000 per day
NOK 80,000 per week
NOK 300,000 per month
CAD 6,000 per day
CAD 12,000 per week
CAD 42,000 per month
AUD 6,000 per day
AUD 12,000 per week
AUD 42,000 per month
CHF 4,000 per day
CHF 8,000 per week
CHF 30,000 per month
NZD 6,000 per day
NZD 12,000 per week
NZD 48,000 per month
ZAR 65,000 per day
ZAR 130,000 per week
ZAR 500,000 per month
BTC 0.1 per day
BTC 0.21 per week
BTC 0.8 per month
USDT 4,000 per day
USDT 8,000 per week
USDT 30,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Lucky Ones Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
French
24/7
Norwegian
24/7
Arabic
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Lucky Ones Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Lucky Ones Casino has an average customer support.
Casino games and slots available at Lucky Ones Casino
Lucky Ones Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 140 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, ElCasino (TVBET), Kiron Interactive, Galaxsys, Flatdog, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Four Leaf Gaming, Spinoro, Amusnet, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, 100HP Gaming, Max Win Gaming, OctoPlay, HungryBear, Ready Play Gaming, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Peter & Sons, F*Bastards, Live88, Esa Gaming, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, Just Slots, 4ThePlayer, Spin Fury Gaming, LAMBDA gaming, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, SpinOn, RevDev, Backseat Gaming, LIVE Solutions, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, SlotMill, Onlyplay, Oryx Gaming, Nucleus Gaming, VoltEnt, Leap Gaming, Gamebeat, Hölle games, Hot Rise Games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Gamevy, Fazi, Retro Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, InOut, PatePlay, EGT Digital, Clawbuster, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
Lucky Ones Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Lucky Ones Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Lucky Ones Casino bonuses.
Browse all bonuses offered by Lucky Ones Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(25)
User reviews of Lucky Ones Casino
This is a place to share experience with Lucky Ones Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
My first experience with Lucky Ones was epic. I could have come out about 15000 richer had I not made a personal gambling mistake. I was able to cruise through checking out many different games and return to games and find favourite's. I dropped down to bellow 30$ a few times and managed to come right back up again. I have not been able to recreate this experience and have been wondering if it was set up to lure people in my partner who started playing also thinks it’s completely rigged and has moved on to another cas but I understood that cas sslots were audited regularly etc I then was doing research on rtps and found reviews confirming my partners suspicions. My argument to that is casinos and there regulations and policies and procedures vary from location to location so the reviews and a bunch of other things could be much different. Also improvements for any business that wants to survive is a must so surely these reviews and my partner are outdated, unlucky or bull shit and I’m gonna win again soon I have a limit. Before I get disheartened and banned from playing at lucky ones.
Fast withdrawal and payment options
Wide selection of games
Regular generous bonus options in last 2 weeks I received a 500% 400% and 350%
I even breached the terms of the bonus I had won on and still withdrew $6000 with in 72 hrs
Simple security verification
I haven’t won anything since or managed to get above a thousand or close to the required wager
Not many no deposit free spins or cash back rewards
This platform offers a great selection of games, first-rate customer service, and quick redemption processing within one business day. Highly recommend it to friends and family.
I mainly play at two casinos that I consider fair based on the RTP. Here, after several tries, it is clear that the RTP is too low. I encourage readers to go read the Casino Guru article on RTP manipulation, it will allow them to understand well. The story of operators who repeat that they have no control over the RTP is false. So super nice site, with super nice games, but I get no pleasure when I don't get good games after a few deposits. I encourage you to try it, but I'm leaving this boat.
I have been playing at various online casinos for years, but Lucky Ones Casino is one of the best places for me.
The game selection is first-class. Whether slots, table games, or live casino – there's something for everyone, and boredom is guaranteed.
Deposits and withdrawals work smoothly. There are many reputable payment methods, and both deposits and withdrawals are processed quickly.
The bonus offers are really great. Generous and fair – especially the bonus terms and conditions are clear and completely player-friendly.
The RTP values are very good. You have a truly real chance of winning here, which clearly sets Lucky Ones apart from many other providers.
As part of the DAMA.NV group, the casino is licensed and reputable. I've never had any problems. Verifications are quick, and withdrawals are reliable and arrive in my account promptly.
Customer support is always available, helpful, and friendly. Players are taken seriously and receive immediate support.
The sister casinos, such as JustCasino, Lets Lucky, and Lucky Dreams, are also highly recommended. They maintain the same high standards in terms of fairness, game selection, and reliability.
I don't know exactly who is behind these casinos, but I'm convinced they're honest people who know what they're doing. I have complete trust in these platforms.
The current rating of 2.9 on some portals is completely incomprehensible to me. Personally, I consider Lucky Ones to be one of the best online casinos around.
If you are looking for a safe, entertaining, and fair casino, Lucky Ones and its sister sites are the right choice.
For me, a clear 10 out of 10. Absolutely recommended.
Long live Lucky Ones and its sister casinos. The perfect place to have fun and enjoy your time meaningfully.
Ich spiele seit Jahren auf verschiedenen Online-Casinos, aber Lucky Ones Casino gehört für mich zu den besten Anlaufstellen überhaupt.
Die Spielauswahl ist erstklassig. Egal ob Slots, Tischspiele oder Live-Casino – hier ist für jeden etwas dabei und Langeweile kommt garantiert nicht auf.
Ein- und Auszahlungen funktionieren reibungslos. Es gibt viele seriöse Zahlungsmethoden, und sowohl Einzahlungen als auch Auszahlungen werden schnell abgewickelt.
Die Bonusangebote sind richtig stark. Großzügig und fair – vor allem die Bonusbedingungen sind klar verständlich und absolut spielerfreundlich.
Die RTP-Werte sind sehr gut. Man hat hier wirklich reale Chancen zu gewinnen, was Lucky Ones deutlich von vielen anderen Anbietern unterscheidet.
Als Teil der DAMA.N.V.-Gruppe ist das Casino lizenziert und seriös. Ich hatte noch nie Probleme. Verifizierungen laufen schnell ab, und Auszahlungen sind zuverlässig und zügig auf dem Konto.
Der Kundensupport ist jederzeit erreichbar, hilfsbereit und freundlich. Hier wird man als Spieler ernst genommen und bekommt sofort Unterstützung.
Auch die Schwester-Casinos wie JustCasino, Lets Lucky und Lucky Dreams sind absolut empfehlenswert. Sie halten das gleiche hohe Niveau in Sachen Fairness, Spielauswahl und Zuverlässigkeit.
Ich weiß nicht, wer genau hinter diesen Casinos steht, aber ich bin überzeugt, dass es ehrliche Menschen sind, die wissen, was sie tun. Ich habe volles Vertrauen in diese Plattformen.
Die aktuelle Bewertung von 2,9 auf manchen Portalen ist für mich völlig unverständlich. Ich persönlich halte Lucky Ones für eines der besten Online-Casinos überhaupt.
Wer ein sicheres, unterhaltsames und faires Casino sucht, ist bei Lucky Ones und den Schwesterseiten genau richtig.
Für mich eine klare 10 von 10. Absolut empfehlenswert.
Lang lebe Lucky Ones und deren Schwester-Casinos. Der perfekte Ort, um Spaß zu haben und seine Zeit sinnvoll zu genießen.
Lots of choices on slots, and Lucky ones ratio of loss to win seemed more fair than other online casinos. Support answers questions quickly, and verification was easier to accomplish. Great experience overall.
I had an issue verifying my card after a redemption request. Lucky ones support team quickly resolved it, and my redemption was approved. Great customer service!
I have played on multiple casino sites, and Lucky ones is the only one that hasn't made cashing out difficult. No issues redeeming winnings, and the site is well-managed.
Grateful for Lucky ones social team on this platform. Engaging with others and solving mysteries makes the experience enjoyable. The games are decent too. A fantastic social casino.
I've won and redeemed money more frequently here than on other platforms. The approval process is straightforward, and payouts are fast. Highly recommend this site.
I deposited 200 euros and received a 300 euro bonus. Sounds good at first. However, the 300 euros have to be paid back 40 times to see a single cent again. That means I have to win 12,000 euros to see a single cent again. I assumed that once I had lost the bonus I could access my 200 euros and win with it. So I ended the bonus and discovered that my 200 euros were simply gone. The support basically told me: bad luck. I advise everyone to stay away from this dubious rip-off company!
Ich habe 200euro eingezahlten und 300euro Bonus erhalten. Klingt erstmal gut. Allerdings müssen die 300euro 40fach wieder reingeholt werden um überhaubt auch nur einen Cent wieder zu sehen. Das heißt ich muss 12000euro gewinnen um überhaubt auch nut einen Cent wieder sehe. Ich ging davon aus wenn der Bonus verspielt ist kann ich auf meine 200euro zugreifen und damit Gewinnen. Also habe ich den Bonus beendet und musste feststellen das meine 200Euro einfach weg waren. Der Support sagte mir quasi: Pech gehabt. Ich rate jedem von diesem unseriösen Abzockerverein ab!
Hello, I put in three deposits for lucky ones casino $600 total. Two I got bonuses one I did not. I played through all my bonuses. I played through all required bonuses. I then had $600 that was mine and was able to be withdrawn. I put in a $600 withdrawal request. It took a while to be processed so instead of putting new money in the account I withheld that withdrawl and started playing with that money. I ended up winning $42000. Now they are saying that I'm only entitled to $5000 because of bonus terms and conditions. This was not bonus money. This was able to be withdrawn. This was my money after all bonuses were played through. I read the terms and conditions. They do not apply because this was $600 that I had already won and was waiting to be withdrawn. I took screenshots of my account along the way just in case a casino does something like this.
Overall the casino is good but only the payouts often take more than 24 hours up to 48 hours compared to the other casinos very slow but slot RTP is high and you really win
Insgesamt ist das Casino gut aber nur die Auszahlungen dauern öfter mehr als 24 stunden bis zu 48 Stunden im vergleich zu den anderen Casinos sehr langsam aber Slot RTP ist hoch und man gewinnt wirklich
RTP is above average
RTP ist über dem durchschnitt
Design is very nice
Design ist sehr schön
Very large selection of slots and live games
Sehr große spiele Auswahl vom Slot und Live Spiele
Great casino good gameplay friendly 24/7 chat I deposited and won and continued to win had a lil drama with withdrawing due to the bank transfer not having bsb and account number but chat instructed me on how to type my account number in and my 2 withdrawals of 1500 have been approved 24-48 hours after I submitted had 3000 of winnings with only a 150$ deposit so I’m stoked on that obviously there withdrawing times are a lil longer than other online casinos but everything else makes this my number 1 go to casino these guys hav copped critisicim in the past and I think it’s unfair they professionally sorts out all my questions and I haven’t had any dramas since I’ll continue to play here
Great selection of games, other than than I do not think anything positive here, RTP extremely low ,free spins with welcome ofer i received 40 which paid out 0.10 They did not credit remaining sets of spins. I DO NOT RECOMMEND !
Games
EXTREMELY LOW RTP
NO BONUS SPINS CREDITED
NO FAIR GAMING
Safety Index explained
Safety Index of Lucky Ones Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Ones Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low3.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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