HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,085Opened1,061Unresolved6,116Resolved14,232Rejected23,676
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for a delayed payment 9d 23h 34m 54s

Limewin Casino - Withdrawal of player's winnings has been delayed.

Opened Submitted: 29 Oct 2026
Safety Index 7.5 Above average
Current status Waiting for a delayed payment 11d 22h 58m 3s

Betmaster Casino MX - Player’s withdrawal has been delayed.

Opened Submitted: 29 Oct 2026
Safety Index 9.3 Very high
Current status Waiting for player to reply 6d 23h 3m 6s

BetiBet Casino - Player's withdrawal is delayed.

Opened Submitted: 29 Oct 2026
Safety Index 6.1 Below average
Current status Waiting for player to reply 6d 23h 1m 55s

Oddze Casino - Player's withdrawal is delayed.

Opened Submitted: 29 Oct 2026
Safety Index 3.3 Very low
Current status Waiting for a delayed payment 5d 20h 39m 57s

Casiny Casino - Withdrawal of player's winnings has been delayed.

Opened Submitted: 29 Oct 2026
Safety Index 8.1 High
Current status Waiting for a delayed payment 7d 18h 45m 45s

AceBet Casino - Player claims that payment has been delayed.

Opened Submitted: 29 Oct 2026
Safety Index 7.3 Above average
Our verdict Case closed

Slotbox Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 29 Oct 2026
Disputed amount: €2,500
Safety Index 8.0 High
Current status Waiting for Casino Guru to reply 6d 23h 4m 2s

Lucky Pays Casino - Player's withdrawal is delayed.

Opened Submitted: 29 Oct 2026
Safety Index 2.6 Very low
Current status Waiting for a delayed payment 12d 14h 36m 49s

Casino en Casa - Player’s withdrawal has been delayed.

Opened Submitted: 28 Oct 2026
Safety Index 2.9 Very low
Current status Waiting for player to reply 6d 22h 58m 34s

iWild Casino - Player's withdrawal is delayed.

Opened Submitted: 28 Oct 2026
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 1 - 10 of 45,085 complaints
1 2...4,509
Go to pageof 4,509 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.