The player from India attempted to make a withdrawal, but his account was unexpectedly closed. He mentioned having successfully withdrawn funds before and stated that his account was closed without warning. We extended the timer by 7 days for further communication, but the player failed to respond. Consequently, the complaint was rejected due to lack of response.
24betting Casino - Player's account was blocked.
Amount: 3,000 INR
24betting Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 months ago
Public
Public
5 months ago
Dear sameersam786922807,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please advise if you passed the full KYC verification?
Have you made any successful withdrawals before?
Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Public
Public
5 months ago
yes i made withdrawal before ,
now they closed for no reason without any information or warning
