HomeComplaints22bet Casino - Player’s deposit has never been credited to his account.

22bet Casino - Player’s deposit has never been credited to his account.

Amount: €1,995

22bet Casino
Safety Index:Above average
Submitted: 02 Oct 2022 | Resolved : 03 Oct 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player has deposited money into his account, but the funds seem to be lost. The player later confirmed that the deposit was credited successfully, therefore we marked this complaint as resolved.

Private
Private
2 years ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 years ago

Dear Horst,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful deposits before?

Would you be so kind as to forward any relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here.

Looking forward to hearing from you.

Best regards,

Kristina

Public
Public
2 years ago
Translation

Yes, several times - the inexplicable waiting times are partly inexplicable with the provider, even with payouts. In this case, however, that has been done - just received a response and credit. Thank you!

Automatic translation:
Public
Public
2 years ago

Awesome news, Horst. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

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