Hello, we apologize for the long reply.
Regarding the problem with withdrawal, according to the rules of our casino, we do not give winnings from fiat to crypto. Reasons for account closure are fake documents and illegal verification. In our terms and conditions, there is a clause KYC and verification section, which we resorted to due to fake documents: If the player fails to complete the required verification procedure within two weeks, the account will be permanently closed and the winnings confiscated.
Hello, we apologize for the long reply.
Regarding the problem with withdrawal, according to the rules of our casino, we do not give winnings from fiat to crypto. Reasons for account closure are fake documents and illegal verification. In our terms and conditions, there is a clause KYC and verification section, which we resorted to due to fake documents: If the player fails to complete the required verification procedure within two weeks, the account will be permanently closed and the winnings confiscated.